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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22031 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

22031 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Poor quality.

  • Sai K.
  • Verified Homebuyer
  • June 09, 2022
  • Saint Johns, FL

Poor quality. No attention paid to detail. Rough edges all over. Lights not lined up. Dry wall cut up and patched showing the poor work. Floor not leveled under carpet. Many other things. They could do better.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

The quality of the product is not what is represented in the model or in the sales presentations. Many corners cut and quality is much lower than what I paid for this home.

  • Anonymous
  • Verified Homebuyer
  • June 09, 2022
  • Magnolia, TX

Level of quality is much lower than what I feel the value of what I paid.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

I would never refer anyone to Lennar

  • Katherine J.
  • Verified Homebuyer
  • June 09, 2022
  • Spring Hill, FL

Just don’t do it. They totally took away from our first home buying experience and continue to do so as we speak.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Lennar - During the purchasing process, information about expected closing

  • Anonymous
  • Verified Homebuyer
  • June 08, 2022
  • Saint Cloud, FL

During the purchasing process, information about expected closing date from the selling agent was not clear, causing thousands dollars of extra cost in financing. Water leak was found soon after moving in, caused water damage.

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

Lennar - They put the electrical meters right by my front door also my

  • Anonymous
  • Verified Homebuyer
  • June 08, 2022
  • Noblesville, IN

They put the electrical meters right by my front door also my neighbors electrical meter is by my garage door looks awful didn’t show this in the pictures

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4

Great quality homes

  • Quad L.
  • Verified Homebuyer
  • June 07, 2022
  • Las Vegas, NV

To be honest I have bought a few new homes in NV. for investment but the experience with Lennar was fantastic! EVERY One I worked with was super helpful and friendly. The quality of the home is exceptional. I will buy again with Lennar it was a flawless experience... solar being mandatory was confusing but we got threw it. total experience was a 10+ Thanks!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very professional new home sales representatives and construction managers with excellent communication skills.

  • Albert C.
  • Verified Homebuyer
  • June 07, 2022
  • Lakewood Ranch, FL

Given high material prices and the very strong demand from home buyers for new homes in Lakewood National, it is my belief Lennar cut corners when possible with respect to quality. The perceived pressure placed on the staff/workers to rush the process to close exacerbates the warranty work necessary afterwards. Interior paint quality and workmanship has been my biggest issue. However a missing smart lock for the front door, a thermostat (per the Honeywell help desk) that isn’t programmable to your phone, a missing kick plate for the dishwasher, and an expensive door that must be replaced ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Lennar - Enjoyed working with our salesperson, Suzi.

  • Anonymous
  • Verified Homebuyer
  • June 07, 2022
  • Bonita Springs, FL

Enjoyed working with our salesperson, Suzi.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - Issues with Lennar doing what they promise Home closed the

  • Kyle K.
  • Verified Homebuyer
  • June 07, 2022
  • McCordsville, IN

Issues with Lennar doing what they promise Home closed the 22nd of April Still no working dishwasher Broken cabinets not fixed Soft closers weren’t on cabinets Ceiling repairs not and fully painted House not power washed as promised nor inside cleaned for closing The only bright spot in the entire was our sales rep Paula She understands customer service and is professional in her approach Thank you Paula

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

They deliver on time and to quality.

  • John T.
  • Verified Homebuyer
  • June 07, 2022
  • Gettysburg, PA

Throughout the process there were clear communications and updates which were vital as we lived a days drive away. All staff performed their roles in an open way. I would compliment all concerned.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Problems in my house after 1 1/2 monts

  • Sergio M.
  • Verified Homebuyer
  • June 07, 2022
  • Fort Myers, FL

We moved in April 22 and from the we still waiting for our ICE MAKER. Details door paint with different white, area unfinished still open. From Lennar care they want to close all WO immediate even it’s no complete and open another (no agree)

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Attention to detail. Overall quality of material.

  • Warren M.
  • Verified Homebuyer
  • June 07, 2022
  • Buckeye, AZ

Some of the 30-day corrections took extra effort to fix. Some of the overhead fixtures do not lend themselves to installing a fan. The wiring is buried too deep behind junction box to access. The smart home features all require separate apps. They are NOT interoperable.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 2

Lennar - Our sales rep Art made the purchase process fast and easy.

  • John L.
  • Verified Homebuyer
  • June 07, 2022
  • Lakewood Ranch, FL

Our sales rep Art made the purchase process fast and easy. We were sent pics as the home was being built. We have had only one issue after purchase so far and sorry to say there has been no follow up communication from the warranty group. Entry on website received no response from warranty person. The contractor called to make an appointment 4 months out to complete work that should have been done by closing.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

The Lennar representatives.

  • Cristiane D.
  • Verified Homebuyer
  • June 07, 2022
  • Wake Forest, NC

Jess was the real state agent from Lennar and Parker the construction manager, they were extremelly patient and courteous and that made a very stressful process bearable. The real state market is or was, so crazy that the sells people representing the construction companies were, in many times, treating us like they were doing us a favor to sell it to us. These two individuals treated us in a way that made us want to stick with Lennar, even when we had other options.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Closed when anticipated; very good quality.

  • Anthony D.
  • Verified Homebuyer
  • June 07, 2022
  • Valencia, CA

Smooth process with the help of Kirk,Dwayne and Cheryl with Lennar mortgage.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful Lennar experience

  • Jack F.
  • Verified Homebuyer
  • June 07, 2022
  • Barnegat Township, NJ

All involved were friendly, accurate, and diligent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Delay of house closing twice due to builder, but overall an okay

  • Jamie S.
  • Verified Homebuyer
  • June 07, 2022
  • San Antonio, TX

Delay of house closing twice due to builder, but overall an okay experience. Customer service/support for once you are moved in has been very responsive and quick.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

House availability

  • Kevin I.
  • Verified Homebuyer
  • June 07, 2022
  • San Antonio, TX

Dealing with loan officer and title were such a pain. Poor performance, wanted evidence for everything just in case it won’t qualify and at the end it was all unnecessary paperwork. My home was finished and still needed to get clear. On this crazy sellers market. Cheap materials, poor quality of craftsmanship. Better off to go with a better builder. Lesson learned.

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 5

Attentive Staff; but finishings/contractors are Not

  • Anonymous
  • Verified Homebuyer
  • June 07, 2022
  • Coopersburg, PA

Not the best finishes for the price. A lot of small details were not finished prior to closing and still everything is yet to be finished. For being advertised as luxury and move in ready we expected a lot more. The house is well built for the most part but all the various contractors they bring in aren’t always that great.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

This builder can’t even put the exterior breaks on straight

  • Anonymous
  • Verified Homebuyer
  • June 07, 2022
  • Broomfield, CO

I have friends and family that brought homes in this community. After months of living in it they say their workmanship or how they build the home it’s cheap. Doing walk through the home many many blue tapes to the home. Some of the items they take the tape off or on closing they will try to get it done before we come back from closing. Then items are not and they leave it there as if the Buyers forget. This builder has cricked exterior bricks, and bathrooms are cricked tiles (some corners are sticking out and the other sticking in). Months of moving in no landscaping just left with dirt. ...

Total Score 5


Quality 1

Trustworthiness 2

Responsiveness 1

out of control

  • Thomas B.
  • Verified Homebuyer
  • June 07, 2022
  • Summerville, SC

Lennar used pressure sales techniques - it was clear very early on in the process that it was about moving product for them - they cared very little about whether the buyer was having a positive experience. they approached each piece of the buying process as " do it now or we will just replace you with the next buyer" at one point they sent over a 45 pg document at 11;30pm on a Sunday night and expected it signed by 9am the next morning - classless, ruthless & purely profit motivated

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

That you fit what wrong right away.

  • Emil M.
  • Verified Homebuyer
  • June 07, 2022
  • Monroe Township, NJ

We are happy here. But I need to have my front door painted and the trim on the front of my garage and on top. Also I need a new draw… the draw I have is damaged.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great customer service skills. Responded in a timely manner and kept me abreast at every stage.

  • Viette A.
  • Verified Homebuyer
  • June 07, 2022
  • Summerville, SC

Kevin and Darrel were great! Kept me informed at every stage of the process. I had a wonderful experience working with them!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Charlotte/High Cliff

  • Scott F.
  • Verified Homebuyer
  • June 07, 2022
  • Charlotte, NC

Lennar was NOT flexible and at times rude regarding reasonable requests. Lennar consistently switched positioned on construction issues that had been discussed and presumed resolved. We would recommend perspective Buyers avoid Lennar at this time. We would be happy to discuss our experiences.

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - I will speak of my home experience only.

  • Ismael A.
  • Verified Homebuyer
  • June 07, 2022
  • Hudson, FL

I will speak of my home experience only. When I did my walk I notice on even doors closet door’s needed adjustment.kitchen cabinets are not self closing looks cheap. Had to add 1 extra light in the guest bathroom was to dark. Kitchen patio-doors. Needed to buy a screen for the doors separate did not come with the doors.. I believe Lennar homes needs improvements ..in for that they get 3 stars .thank you I hope everyone does a walk around before purchasing they home..

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

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