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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22031 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

22031 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Unacceptable

  • Sierra H.
  • Verified Homebuyer
  • June 14, 2022
  • Lanham, MD

This experience was not one I would recommend. After all the trials and tribulations I still had work being done on my home the day I settled and it was like pulling teeth to correct what was identified was wrong. Not from just me but also my paid professional inspector. My upstairs primary bedroom makes popping noises as we walk across the “brand new floor” as does the steps. Feels like I’m in a old home. The workmanship is terrible. The walls are not straight and so are the ceilings. If I could attach photos I would. My guest bathroom had a crack in the tub, the baseboards are not ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Good not great.

  • Anonymous
  • Verified Homebuyer
  • June 14, 2022
  • Hanford, CA

I’m more happy than unhappy overall, but there are significant items that really soured the home buying experience, including inexplicable delays in closing (not supply chain or COVID related, just disorganized), skipped final inspection due to the time crunch, bubbled paint/missing paint/splattered paint in numerous spots (all minor, but noticeable), failed low voltage electrical component problems, and insect problems immediately upon move in. All of these can be fairly easily corrected, and for the warranty-covered items they are being fixed without any push back, so that is good. Also, ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Lennar - Overall experience has been good.

  • John W.
  • Verified Homebuyer
  • June 14, 2022
  • Frederick, MD

Overall experience has been good.Only issue is there has been a couple of damaged things that have taken a little longer to get taken care of.But besides that no more problems.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

All Around Great Experience!

  • Joshua S.
  • Verified Homebuyer
  • June 14, 2022
  • Summerville, SC

From start to finish, this was a fantastic experience! Kevin was our Lennar realtor. He was extremely knowledgeable and responsive to all of our questions (I had a lot!). Missy was an amazing construction manager! She was patient with us and made sure the building process was smooth and kept us up to date on the progress. We’ve now been in our dream home for 7 weeks, and we couldn’t be happier! Thank you to the entire Lennar team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Awful I moved two months ago and bathrooms did not have towels

  • Gabriela A.
  • Verified Homebuyer
  • June 14, 2022
  • White Plains, MD

Awful I moved two months ago and bathrooms did not have towels racks I notified the people in charge and a month later still waiting.

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - Denise was very easy to work with, her customer service is exceptional

  • Abosede O.
  • Verified Homebuyer
  • June 14, 2022
  • Tomball, TX

Denise was very easy to work with, her customer service is exceptional and she will go extra length to help and answer all questions. Will buy from Denise (sales manager) again and again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beverly

  • Beverly B.
  • Verified Homebuyer
  • June 14, 2022
  • Princeton, TX

Great experience overall! Fourth home, second new construction.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Go to another builder

  • Marianne R.
  • Verified Homebuyer
  • June 14, 2022
  • Katy, TX

First off , this was my first home and I was very excited . I began noticing workmanship problems throughout the building process with half done work . I noted several things like literally a slanted front door install, slanted kitchen window and framing . Leaking dinning room window, hole in stairs and carpet placed over . Those are just the things that presented before closing. I have been in my home now 8 weeks and recently discovered in the building process a giant nail was stabbed into a drain line in my laundry room which leaked for 8 weeks before it showed itself . I have had nothing ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 5

Mr

  • Saifallah M.
  • Verified Homebuyer
  • June 14, 2022
  • Las Vegas, NV

Overall experience is good. The house was left with few imperfections that we are still working on.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Courteous and prompt

  • James K.
  • Verified Homebuyer
  • June 14, 2022
  • Henderson, NV

My builder was always courteous and prompt whenever I had questions. Many things went wrong that were out of his control. One thing Lennar needs to change is offering a way to get prompt service for appliance issues since they are providing the appliance package with the home. I have been waiting over 3 weeks for a repairman to come look at my ice maker and I had to call him myself through GE.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 2

Mr

  • Juan V.
  • Verified Homebuyer
  • June 14, 2022
  • Monroe, NC

Terrible workmanship materials are cheap no response on issues that need to be addressed

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Great sales experience horrible repairs

  • Angel G.
  • Verified Homebuyer
  • June 14, 2022
  • Forney, TX

This home was not built for me. I ended up buying this house but shared the issues with the home. The simplest issues where fixed partially. They caulked and painted the split door frame. When they painted they closed the doors so when I opened them the paint came off the doors. The cleaning crew was horrible. There are paint specs all over the quartz. The bathrooms and shelves are covered with paint and saw dust. The joint compound for the drywall on my ceiling has bubbled up. These are the things they need to fix and haven’t. Construction manager office is in front of me and when he sees ...

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 1

Great home

  • William G.
  • Verified Homebuyer
  • June 14, 2022
  • Westfield, IN

We really love our Lennar home. We were very thankful for the weekly updates as the home was being built and our questions were answered promptly. Overall we are very satisfied with our Lennar home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Cheryl and Jarrod are awesome.

  • Jerry F.
  • Verified Homebuyer
  • June 14, 2022
  • Lakeville, MN

Cheryl and Jarrod are awesome. They helped from start to finish and made the experience great. The communication from everyone at Lennar was very timely and always kept us appraised on the progress. My only wish (and I understand why not) was that we could have changed a couple of things and also had the lower level finished before moving in. I would highly recommend Lennar to anyone.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Connie with Title was great

  • Philip C.
  • Verified Homebuyer
  • June 14, 2022
  • New Port Richey, FL

I feel the workmanship and some of the materials were shoddy and paint was not done properly. The excuse of having to paint in the dark was an embarrassing statement.

Total Score 4


Quality 1

Trustworthiness 2

Responsiveness 3

Lennar - Corners were cut in many things while delivering the townhome.

  • Harish C.
  • Verified Homebuyer
  • June 13, 2022
  • Suwanee, GA

Corners were cut in many things while delivering the townhome. While buying there were no options provided to pick and choose options available. Call me if you want to know further about the experience and journey. Thank you.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Great People all around

  • Aron W.
  • Verified Homebuyer
  • June 13, 2022
  • Rosemount, MN

My wife and I purchased our new home and from the first contact until we moved in the Lennar folks have been great. They are responsive, knowledgable, and willing to do what it takes to make our home look its best.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Poor Quality Workmanship

  • Anonymous
  • Verified Homebuyer
  • June 13, 2022
  • Bensalem, PA

Our home buying experience with Lennar went very smooth. Unfortunately that’s where the happy story ends. I am appalled with the workmanship and what we were presented with as a “final” and supposedly “new” product. Wood is split all over…there are chunks missing from my cabinets, and the paint job quite literally looks like it was completed by amateur middle schoolers. There’s paint all over the carpets and floors…railings…light fixtures….it’s horrendous. We were also assured that the wifi is suburb and the home was crafted to allow wifi to reach all areas of the house with top speeds. The ...

Total Score 5


Quality 1

Trustworthiness 1

Responsiveness 2

Horrible

  • Anonymous
  • Verified Homebuyer
  • June 12, 2022
  • Baytown, TX

It was very poor and difficult to get answers until the deadline, I felt like I was bothering them when I didn’t understand something.

Total Score 1


Quality 2

Trustworthiness 3

Responsiveness 1

Chris

  • Carl M.
  • Verified Homebuyer
  • June 12, 2022
  • Simi Valley, CA

As my family and I were moving in the foremen on site were extremely helpful. Anytime we needed something they were there to help. One foreman in particular I must mention is Chris. He was always willing to help us out .they all made our moving in experience great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We owed a Lennar home and sold it and purchased this Belttera

  • Michael R.
  • Verified Homebuyer
  • June 10, 2022
  • Las Vegas, NV

We owed a Lennar home and sold it and purchased this Belttera II. The home is in Skye Canyon a great community with lots of potential. However, the quality of workmanship and materials used is far less than expected for the price. Our previous experience with Lennar was flawless so we expected nothing less. Lots of rework in process and that's requiring lots of patiences.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Very straightforward home buying experience.

  • Jordan D.
  • Verified Homebuyer
  • June 10, 2022
  • Rosharon, TX

Very straightforward home buying experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Extreme Buyers Remorse! Avoid at all costs!

  • John W.
  • Verified Homebuyer
  • June 10, 2022
  • McCordsville, IN

From the beginning we have had nothing but problems, and the problems just continue. The sales process was the only part that was smooth. Throughout the build process we were continually lied to, mislead, and given empty promises. We had to fight to get things that were promised during the sales pitch. The construction manager regularly gave us the wrong information and just blatantly lied about updates and progress of certain things. The quality of the trades is WAY below substandard and unacceptable. The overall quality of our home is embarrassing. There was no accountability from ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar Homes

  • Michael R.
  • Verified Homebuyer
  • June 10, 2022
  • Punta Gorda, FL

We closed on the house and still had 20 items that need repair! Hopefully all items will be repaired within the 1 year warranty!

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 1

Lennar - Gabriel and all other staff have been very responsive and helpful.

  • Carlos F.
  • Verified Homebuyer
  • June 09, 2022
  • San Antonio, TX

Gabriel and all other staff have been very responsive and helpful. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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