Lennar Reviews

I wish we had our own swimming pool, fitness center and clubhouse considering the price we spent on our home. Other than that, we love the layout, however, it would have been nice to have a fireplace and linen closet.

Do not depend on Lennar's inspectors, get your own Home Inspectors. May cost a few $'s, but worth it down the line in not having to wait on contractors to fix or complete items.

This is my first house that I bought. I saw the model house and fell in love with it. Magnolia is a well designed house. The price is great, so is the community and its a feel good house for most part of it. However, they have cut corners where they shouldn't have and that's what left me in bad taste. Two things in particular a) I was forced that I can not have a realtor of my own since my realtor didn't come along with me when I went to see the model house. That was an immediate set back of $5000-$7000. When I pressed for details and why I was not being allowed to have a realtor representation I got a very mushy mushy answer. So, basically the lack of transparency bothers me. b) About 100 sq ft of my lawn is totally unusable because they did not leveled the strip of land by the fence. If they would have been considerate to customer's need they would have spend a few extra hours and a few extra bucks to get that strip of land leveled. Now, I will have to shell $7000 from my pocket to get that leveled if I want to use it. Some of the fixtures are also pretty substandard. For example, the knobs of the gas stove are made of plastic. WHO INSTALLS PLASTIC PRODUCTS NEAR A FIRE GADGET ?? The fences are also an example of low quality workmanship. these small but crucial things can not be realized when you are doing the first walk of the property. It gets apparent when you live and experience. I am having a great experience overall but I do feel that from a customer obsession point of view Lennar should reconsider on these small things which ain't going to slow down their projects or increase their project cost but it will certainly enhance the customer experience and will take Lennar ahead in the real estate game. ... More

Our experience with Lennar was quite positive throughout the building process up until the point of our final walk-through and the days following. Many cosmetic issues were documented before closing but not fixed until we contacted higher ups. These repairs ended up taking months instead of days like our neighbors experienced.

Before purchasing, I was made to feel important. The day after closing, major water issues surfaced. From that point, I no longer felt important to Lennar. It took 20 days for the water issue to be fixed. I was not compensated for being displaced during that time. My time nor delayed moving plans were not considered at all. My first month mortgage was not prorated. As a first time homebuyer, it was awful and traumatic! It was a nightmare! I closed on March 1st, and, I'm still awaiting a reply from Lennar management. Lennar has yet to rise to the occasion and make this situation right. At this point, I would not recommend Lennar. ... More

Take care of maintenance issues more timely. F or example the entrance on 87 avenue, does not work 2 months ago.

We don’t like the quality of the tile job which was done in bathrooms, very uneven, visible damage on tiles and counter tops, cheap shower, ugly design. So we had to take down the whole master bathroom and rebuild it from scratch with new materials. Going to take down the carpets and that cheap hardwood floor which is falling apart already. No sound proof between townhouses, we can hear our neighbors very well.

After 5 months living in our new townhome. I am noticing paint imperfections from screw heads, and joints. Our hardwood floor has a bubble in it from loose glue. And some of our doors don't open and close. Now maybe this is from our house shifting due to weather, but its only been warmer weather. March to July. I feel they could do better for a $300,000 home, and they had like 7 months to get it perfect.

Whoever put up the drywall on our home is terrible. Pop up nails everywhere. We can see the repairs on the ceiling. Bad cover up job.

I am experiencing some poor craftsmanship on the house. Some of the items that were completed for the punch list were done poorly. After the side walk was removed the yard was not graded very well and had several leaks in the irrigation system. I am having difficulties with the HVAC cooling the house properly. I have hundreds of small flies that get in at night and they cannot seem to know where they are coming in. The person that came in with the window and door company was worthless. Overall I am not sure how I feel about my experience. I hope it improves. Benita has done an exceptional job in helping on the repairs and making the experience better. ... More

It is important to get everything in writing even when someone acknowledges your request. There was a lack of follow through in my buying experience that ended up costing me additional out of pocket monies due to my sales representative not following through with a selection he had requested from me and for which I gave him an answer for.

All of the door locks have issues constantly. Yu have to slam the door to get one to work and then try to get the other one to latch after that. It's a constant irritation! If things need to be level, this will drive you crazy. There are multiple areas that just aren't level, the bathroom countertop slants down and if you put anything down that has a chance to roll, it will roll off. Clearly the trim paint used in the model is MUCH different than what you get. The master bathroom fan constantly sounds like you have dripping water coming down. They have been good about responding to issues, but I wasn't pleased that I immediately had to open service requests within 5 minutes of getting the keys. Some things (door locks/issues) can't be seen until after you get intro the house. ... More

Still no yard at my home, meanwhile homes that haven’t been closed on yet the yards are being put in before ours that closed in March. Den floor is hitting the air duct in the basement and making noise when it is traversed. Contacted Lennar to set up 6 month appointment and advised of issues, no follow up has been made.

The Quality of House is great, but when it is thrown together in minimal time it loses it's Luster. We're continuously finding major/minor defects. Crooked walls, creaking floors that seem as if not completely nailed down, sink stopper that won't stay connected... In the yard multiply holes and ridges from unsuitable rolling of the grass, regularly finding pieces of metal and rocks under the non growing grass. Responsiveness to issues maybe prompt, but a better or additional title would be "Accomplishment of Issues in a Timely Manner". The spokesperson is always available, but as the middle voice has no authority to getting anything done. Just an opportunity to separate, pause and create an allusion of things could possibly being accomplished. Love the House and Area, but Sadden & Disappointed in the Lack of Attention to Detail & Quality, over a focus of Quantity in the Quickest of time. ... More

High pressure tactics used to sign with mortgage company. Wasn't appreciated

Great process until follow ups. Follow up work is terrible. Great sales and financial group. The building manager is a super nice guy but the contractors used do poor work and are filled with excuses.

Lots of issues in the fine details. We were missing a breaker for our air conditioner, several issues with doors in our home and slow when getting things addressed.

Promises were made to repair the hill behind our house and they have not followed through

Our house was not ready at closing. However, Lennar came back to fix the issues they promised. It just took a few follow ups. Happy with the end result.

Do not buy a slab. Multiple issues with drywall, paint, caulking and brick. All resolved except plumbing/sewage lines.

Lennar offers an all inclusive package with stove, microwave, dishwasher and refrigerator. While this package is convenient, and appliances are name brand, they are at the very low end of the product line. It's important to understand this because the appliances may prove to be impractical for some home owners. First, the stove has a gas operated oven which make cooking difficult. Even the most basic meals will not cook evenly. A dual fuel stove with electric oven would be much better. The refrigerator is a side by side style. The model selected has a very small freezer. Because space is limited large/excessive grocery shopping for holiday meals is impractical. Fitting a turkey or ribs in the freezer in preparation for feast proves to be a problem with this model refrigerator/freezer. The dish washer is very basic. It's louder than the average dishwasher which makes it's use in open space living complicated. Most materials use are satisfactory however workmanship in several areas is baseline acceptable. Specifically grout work is visibly bad. While I believe Lennar tries it's best to be clear and concise, there are always things homeowners discover after purchase. Lennar will not make any concession to modify even the most basic things in inventory homes, no matter if the buyer offers to pay. Buyers should be aware that Lennar does not use conduit when installing electric and internet cables and plans for the cabling in not available. Workers may puncture those unmarked, "open lines" within the walls during construction. Buyers should be sure validate all internet cabling and electrical things are active before closing on a home. Furthermore, be sure that windows are cleaned, and inspected for proper operation and damage. Over half of the 24 windows within my home were damaged. Buyers should also make sure door locks and water facets are installed correctly, i.e. hot is not marked cold and right key turns unlock doors vs left key turns. Lennar will respond to all matters quickly. Homeowners should double check/inspect corrected work. The value of the Lennar homes are normally comparable to others. All in all it's a good buy. ... More

I like the house I bought, but I don’t love it. I think Lennar should stop trying to build homes so fast. Quality means so much more to me than speed. There have been several issues that I have called about in the past few months that should have been done before I moved in. The customer service team as a whole does a great job, but I don’t care for the customer service representative assigned to take care of warranty issues. I don’t like the fact that I was told the amenity center would be completed by the summer and that is now to be determined. I also think Lennar should allow customers to choose more options when purchasing a home, for example gutters, as opposed to having to pay after closing. I like the smart home features of my house, but the quality of this house is less than what I had in my Bloomfield home. The painters they used were simply terrible and I would never recommend them to anyone. Carson is always helpful and helpful to me. His attitude and genuineness is the main reason I bought this house. ... More

There have been a decent amount of issues that we have had since moving in, especially with appliances. There are things we have noted around the home that are done cheaply for the price and size of the home.

Warranty repairs can be very slow in responding.

Pay close attention to all aspects of construction during the process.