Lennar Reviews

Make sure what is discovered at inspection is fixed before you close. It’s 6 months since closing and still waiting on repairs .

Some of the details of work and/or the final touch up of the job needs more attention. Someone needs to check the work and be sure that it is done correctly.

After months of delays, which I’ve learned seems to be the norm when building a new home, I finally moved in. There have been some issues that needed addressing & so far many of them have been. My closing experience was four hours of Awful with CalAtlantic title but the best part of my new home experience was working with Shane S. the contractor. If it would not have been for him I may have called it quits. Being able to choose the floors, counters & cabinets was great. There are still a few issues needing to be completed but overall my home is beautiful & I love my view.

So this is a wonderful area...new homes that are spacious with lots of floors! My partner and I have been here for 6 months and have ran into some issues, like every new home owner does.. some of the people have been very responsive to our queries and others have been less than, We as a community put money into these homes that seem to not require attention from the builders, once the home owner is moved in. We are 32 homes filled with occupants, out of 52 homes supposedly being the total once construction is completed. There is trash left over by the Construction crew, broken glass in the neighborhood. There are nails in areas that are left out from whomever that are dangerous for dogs and kids bit mr ruin cars rolling in and out of the neighborhood! The landscaping crew is ruining the grass and the basic look of the area! I get there is a need to finish this neighborhood and people want to live here...but the builders needs to make it worth wanting to live here! Those are my thoughts. ... More

The house looked perfect from inside out but when we started living we found so many issues from day one. All three bathroom toilets had cracks on different areas and took almost 2 months to replace all three of them. Master bath tub faucet was dripping for a month even though they tried to fix it couple of times. Finally they figured out that it was installed wrong way and came up with a decision to cut the tub and fix it. We have another big issue with ants, it seems the house is built on top of ant hill. For the past 4 months we are struggling with army of ants that come out in the kitchen from behind cabinets and power sockets, in the bathroom from behind mirrors, and power sockets. We finished 2 one gallon ant killer and bought another gallon yesterday. Coyotes and crows are another issue. Starting 1-2 am coyotes start making noises and disturbing our sleep, starting 5:00-5:30 am crows start their noises. This is really annoying and frustrating, we never expected this much frustration. The city needs to do something about coyotes at least. For future building new houses my recommendation would be to put a door in master bathroom. We have to lock the master bedroom door in order to take a shower because the builder or designer decided that there’s no need to put a door in the master bedroom leading to bathroom. If I need to get something from master bedroom I have to wait till my husband finishes his shower. Hope all these issues are taken into consideration for future houses. ... More

The houses should have gutters on the sides of them..... The houses are built so close together that when it rains the water runs off of both roofs so hard and so fast that the water cannot drain into the ground fast enough and it creates a big mud pit between the two houses. They want to charge me $800 for each side of my brand new house to put in a drain and regrade the ground to fix the drainage problem. Why should I have to pay to regrading the ground or to install a drain on a brand new home.

The team for Lennar are awesome, but the quality, design, and contractors used are lacking. Contractors are sloppy and leaves trash throughout site and neighborhood, design was not up to my expectations, plenty of room but lacked drawers in bathroom and linen closet.

Lennar has not lived up to the standards promised with upkeep in the community. They were very happy to take money for the creation of an HOA, but there are no actualized benefits (i.e. common area upkeep, community monument), and so the community looks 'cheap' compared to those in the neighborhood. There are pros and cons to buying a cookie-cutter home, and just make sure that you are aware before committing your savings!

There is no follow up for punch list etc.

We have built two other houses in the past and I will have to say that Lennar has had more issues we have needed repaired then any other home we think perhaps there needs to be better people doing the work to make sure these issues don’t arise or perhaps longer building time. We did also notice that a few houses that were built after us had upgraded stove and ovens which we felt we should of had as well. We do love the layout of our home and our community as well. Just wish some things were more consistent.

Considering the amount of money paid, the customer service in regards to warranty work has been awful! I feel like I get better service at drive thru window. Timeliness and communication from our rep Ryan is some of the worst I've ever had. When I asked for contact info for the supervisor, the request was ignored and it wasn't until I reached out to the sales office that I got that information. After a week and a half I have not had the supervisor Chris follow up with me on our conversation on a request that he said he would make with one of the trades. It appears that culture of the customer service team is that they don't care to communicate and that customer requests are a bother to them. Quite honestly why would they care? We've already bought the house and moved in so they have no motivation to keep a happy customer. What are we going to do, move!? I will say that Emily in the sales office and Pete with the construction were outstanding!! All-in-all, I would have had second thoughts about spending this kind of money and going into this neighborhood had I known how frustrating and unreliable the customer service would have been!! ... More

We love our home, but when you’re promised things and are told you’re under warranty you expect things that weren’t fixed to get done, but they don’t get back to you. That’s not good customer service.

fair workmanship. product quality fair responds well to requests

We love our house… We love the neighborhood… Brad our sales person and Miles the on-site liaison have been awesome… Getting action on our punchlist has dragged on and on

During the purchase of our home, we were told the amount of great common areas and amazing landscaping, however after 5 months being we have not seen anything besides so much construction debris even in places where is all built and finished.

For the price. The workmanship should have been perfect but small things like bowed walls and trim seams not lining up.

Feel like we were forced to have solar. With no options

The Model homes show beautifully, however the quality of workmanship is lacking in the non model home. I know these are not custom homes, but materials and supervision need much improvement. They give you one year warranty. They string out getting the work done. Seems like you have workers back and forth for 6 months to most of the year. At some point you just want them out of your house. The open floor plan carries voices and noise throughout the home, especially noticeable in the bedrooms. Lack of hall space to buffer the sounds. But it does show well.

We have been mostly pleased with the inside of the house but the outside is a mess... Sloppy workmanship and poor quality materials. We had siding boards peeling off of the house after the first month and have had to have the irrigation folks out four times to fix shoddy work.

We really like the layout of our house, and have a beautiful kitchen. Some issues we do have with the home is due the quality of material and labor, for instance the paint chips/scratches too easily on the woodwork and walls. We have noticed a bit of careless trade work but we aren't sure if it is due to shortage of labor in the trades?

The colors on the spec sheet are not what is actually in house. We tried to go get more paint and more mulch to match and it what we bought, per the spec sheet, is NOT what was actually used. The exterior and interior was visible dirty when we moved in to the brand new home. The toilet still doesn't work right and we had a service call out within hours of closing on the new home.

For the most part everything was great. There was some questionable stuff about picking items out which we never had the opportunity to do we were just given one package for our house. Once we moved in the house there was a lot of things that went wrong from plumbing, to electrical, and our drain getting clogged. I don’t know if this is normal since this is my first home I have ever purchased, however it can be frustrating at times especially when trying to get it fixed.

I don't think I would buy a Lennar home again at this point. There are many things that they cut back on, that really cheapened the house. For instance, our engineered wood floors have had so many chips, and peeling issues that it feels like we have a standing appointment with the flooring company, and their fixes only last a little while. Our yard is a mess. It does not appear to drain correctly, so we have algae growing on our sidewalk. Chip, our project manager says he thinks everyone is watering too much. But that is not the case. Our grass is a swampland out front. We keep asking to have someone come out and check to see if the yard is graded correctly, but he says that is not the case. How does he really know? I have taken pictures of this if you want to see. We did not get to pick our interior items, but the carpet in the bedroom looks like it is already worn out after just 3 months. There is a "divot" in the middle that appears to be no padding under it. Chip thinks it just got worn down. We could go on, but why? when no one will contact us that is higher than Chip to have these issues looked at. Chip is amazing, but there is a limit to what he can do. But at least he tries. ... More

Quality is definitely subpar in a lot of areas. They mean well, but just seemed too stretched thin, making too many mistakes and unfulfilled promises.

I chose the Groves specifically because of the trees and Lennar because they leave natural trees in the back yard. Well all 4 of the 80 ft trees have died within 4 months of purchasing the property. So now I am stuck with thousands of dollars of tree removal bills plus thousands more in replacement costs because the HOA requires a specific number of trees in the back yard. Seems like Lennar could do a better job of assuring the trees are in a viable state when the house is complete. The arborists seems to think that the grade/depth of the soil in the back yard caused the trees to die. Something that the builder should be aware of. ... More