Lennar Reviews

Some of the people that we work with were amazing and sweet but there were others that weren’t too friendly. When we contact them they would seem annoyed. The home we brought was suppose to be “move in ready” by a certain date. Once we closed on the home they clearly did not finish everything in the home, it seemed quickly put together. A lot of mishaps with the home, I’m glad they have a one year warranty on the home but to find numerous things wrong with the home that weren’t fixed during the blue tape walk through was disappointing. It seemed that the workers were fixing things in the home the day of closing and they were done with the lowest quality of care to be frank. They also messed up our mailbox situation and we weren’t receiving our mail for weeks which incurred late fees on certain bills. The customer care service person stated they notice that we had two mailbox addressed to our address but didn’t care to say or fix it until I came to them with the issue. If anyone was to ask if they should purchase a Lennar home I would 100% not recommend, unless they have a lot of free time on there hands to deal with situation after situation as they’re careless and are just trying to mass produce these homes to get it sold. ... More

We like the style of our home, but the finishing details are not the best. The crown molding is poorly installed. Very obvious joints are visible. The appliance package is not the best either. Our microwave stopped working after 3 weeks. Took almost a month to get a new one. Our customer service person was great in getting this solved. If it weren’t for Chris C. We would still be waiting. Hard to believe there are no ceiling lights in the bedrooms. There is no egress off the back porch either so the homeowner has to spend money right off the bat if you want to get off your porch without going back in the house. Also, the basement floor was filthy with clumps of dried mud/concrete all over. We needed to have it professionally cleaned. The front porch was also very dirty with mud and paint on it. It would have been so nice if Lennar took pride in the finishing details of their homes before handing them over to the buyer who paid a good price for their new home. ... More

Initially it started out wonderful. However, once I decided to purchase and made my deposit, the communication went bad meaning I had to four people emailing me to send them the same info. I had to include all four of them in an email asking why don't they communicate with each other. I had the mortgage person, the mortgage assistance person, the realtor and the assistant of the assistant emailing me. The next thing was emailing me last minute for information I already send but they claim they did not get it or it was sent to the assistant who did not send it over to the mortgage person. Then the assistant asking me for letter from my job needing a specific date of me moving in. It was a mess. The left hand does not know what the right hand is doing. ... More

I was asked for my passport and was told that this is needed by underwriter. My loan officer never talked to me about this. This is racial discrimination for me, I haven't been asked for my passport in any of my previous home buys. I am planning to file complaint with Consumer forum on this.

quality of materials is to poor and cheap my floor noise

So the home is nice for the most part, the yard is a good size. My only concerns were that the closing was a bit of a mess and it was hard to get a hold of certain people. Also. We have had an ant problem since the day we moved in and we’ve even paid to have someone come and spray but they keep coming in through the walls

The finance part of the process was for stressful. Loan officers sending me emails on a friday evening requested me to get documnets that was need from companies closed on weekends within 24hrs. I also had to reach out to them every time for an update on my application and see what/if any other documents were needed. Other than that the process was okay. The quality of the home is good for first time homebuyer and the price.

If you ever want to build a house with Lennar make sure to bring a realtor on your first visit. The building process is very straight forward, you get what you get with Lennar no added features other than picking your finishes. Final finished product 6.8/10

A very stressful buying experience - Gyorgyi the sales rep for Lennar was the reason for our stressful buying experience. Encourage new buyers to get everything in writing and not assume anything. Gyorgyi was like a used car salesperson - tells you anything you want to hear whether is right or wrong - just to make the sale. Ultimately, we are happy with our home; however, we just about walked away from buying a home from Lennar.

So far have had issues Seem to be responsive, but still waiting to see how things are resolved

Lennar mortgage need improvement in their mortgage process and have some experience underwriter.

Frank blew me off as soon as he lost the sale. Sandra was to the point of being rude. Didn’t speak to me nicely, wasn’t at closing due to illness, never heard from her again. Michelle at closing was very nice. Walk thru and warranty work with Myles is spot on.

Our home buying journey started very well everyone was so nice, enthusiastic and responsive. This was very important as a first time homebuyer as “we didn’t know what we didn’t know.” However once we were committed to the purchase the quality of customer service declined severely. It was very difficult to get ahold of key contacts for questions/concerns. Our realtor had to intervene on several occasions just to get a response. It definitely felt like a bait and switch in terms of care. We were simply happy to get through the process but are thrilled with the home thus far and encouraged by a rave inspection. Outside of the quality of the home, some issues have arisen in the community. The HOA routinely schedules meetings during work hours, there have been unruly renters (we weren’t even aware renters were allowed in the community as this would’ve impacted our decision to purchase), work crews and community members show little to no care for property (walk through/damage yard and grass). ... More

Everything was great price, house exempt when it came to financing they guy that was helping me out never answer the phone only when he needed something, long process and for him to just say you are not approved. I try to call him back never respond back.

We are paying a monthly fee. I would like to have a gym, pool, clubhouse, in my lifetime!

I was disappointed no glass doors in the front no bathroom light fixtures all the other Coach Homes have all the extras.

Although my experience buying my house was not the best, I must mention that I thank Mathew B for being patient with me due to my lack of experience in the new technology. An example, I was able to scam some documents using my iphone, thanks to Matt.

There were multiple issues with the house(incomplete)

Kristen was wonderful in the whole process and supportive

the construction manager was helpful with taking care of the articles' that needed attention, however the driveway is shorter than realized ,the property is somewhat undersized, specifically the backyard, the home is attractive and comfortable. i would suggest that all new buyers ask questions about the HOA, and all fixtures located within and on the home and as well as the grounds.

We were informed several facts by the sales team that turned out not only misleading, but completely untrue. These statements had to do with the HOA, and permitting for exterior changes. Additionally, the HOA requirements were conveyed as minimal, whereas in reality, they are extremely detailed and confining. we were told when we purchased the HOA was still being managed by an hour would not be so limiting and rigid. Unfortunately, this also was not true, the management company being paid is difficult to deal with and seems to be only interested in the letter of the rules but you cannot apply to each property equal rigidity due to variation in elevation, etc. Additionally, we approach lennar initially with our financing, as we knew we would not be approved by their in-house option. Forcing us to apply for their in-house options and being declined affected our credit unnecessarily. This is frustrating for a buyer. Lastly, water management on the lots several homes was not managed properly with construction and landscaping. Many of the yard retain water significantly and become a sloppy mess whenever it rains. Not putting down topsoil under the sod was a poor choice. The water has nowhere to drain. We are very happy however, with the house so far. Construction quality and finishing detail seems to be appropriate. Other than low-grade carpet and poor quality interior paint. ... More

Please be aware when dealing with Lennar. You have to constantly reach out regarding the home & updates as to when closing is. On the day of closing, it was a horrible experience due to lennar mortgage waiting till the last min on getting paperwork together and etc. Amanda with lennar mortgage made our home buying experience a disaster and I would not recommend. Please have y’all ducks in a row before getting to the closing table. Tate, & Brad were great with the actual home building updates.

The salesman was attentive, and informative. The closing agent did a good job on the documents. The construction seems sturdy; however, the interior finish was sloppy. Paint was splashed on the floor tiles and front door. Some interior equipment and appliances were poorly installed and cheap. Having to pay 4 different associations is burdensome.

Always have an independent inspection done BEFORE closing, especially for the sewer lines.

Despite purchasing the townhome in pre-sale after it was delivered to me, Lennar offered larger houses at lower prices.