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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22028 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

22028 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

So far so good!!!

  • Andrzej F.
  • Verified Homebuyer
  • June 17, 2026
  • West Dundee, IL

We are moving to the new house in May.The entire process was easy and really fast.We have some issues with air conditioner but with help from Linda and Jason the issue was resolved very quickly.The neighbors are very friendly and helpful.We are really enjoying living there.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

My First Home

  • Anonymous
  • Verified Homebuyer
  • June 17, 2026
  • Lillington, NC

This was my first home and truth be told, it probably would’ve been better to go through the builder than have a realtor. Once you get past the beginning part, the rest is smooth. Lennar answered all of my questions and responded in a timely matter.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great employees. Assembly line process

  • John B.
  • Verified Homebuyer
  • June 17, 2026
  • Land O' Lakes, FL

Bought house that was already 90% built n closed in 30 days. Intense process involving approx 8 diff Lennar reps. All, nice n very helpful people within their respective field of expertise along the buying assembly line process. But u could have 5 diff Lennar reps all wanting things from u at one time in an effort to close ASAP. Hard for anyone who works full time // out of state to buy n close so quickly. Might b better off putting $ down on a house that’s not so close to being finished. Great employees! Very helpful! Can see how they r a Fortune 500 Comp

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Gunnar

  • Matthew C.
  • Verified Homebuyer
  • June 17, 2026
  • Gaston, SC

Gunnar did a magnificent job helping me get in my home. Treated me like family and made the process easy as possible

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Elizabeth M.

  • Elizabeth M.
  • Verified Homebuyer
  • June 17, 2026
  • Gettysburg, PA

Buying with Lennar was my best experience I’ve ever had. The assistance and the service was amazing. From sales to closing. They provided me with the best information possible to facilitate my purchasing process. The finance rates were very low comparatively with other mortgage companies.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful dream home but be careful

  • Kyanne E.
  • Verified Homebuyer
  • June 17, 2026
  • Calabash, NC

Our home is our dream home. It was almost too good to be true. We haven’t had any issues with the workmanship of the house. However. Closing was extremely stressful. From our paperwork being incorrect to extremely big difference of our down payment. Like 5k difference. Make sure you are checking each line item to make sure they are in the right spots. We had a few line items on the builders side which ended up screwing us over in the end.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Enjoying My New Home

  • Anonymous
  • Verified Homebuyer
  • June 17, 2026
  • Angleton, TX

The qualification process was efficient and seamless. The only minor inconvenience encountered was the necessity of a remote closing, which precluded the opportunity for celebratory photographs. Regarding the residence, I am thoroughly enjoying my new home. I believe I secured a favorable price point for the property's size when compared to other neighborhoods I considered. There have been a few items requiring attention, which Lenar is diligently addressing. Their communication is commendable, and the work order submission process is straightforward.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Explanation of home systems

  • Kenneth P.
  • Verified Homebuyer
  • June 17, 2026
  • Titusville, NJ

We were very impressed on the walk through of the house when we met with Candice. She took us throughout the house and explained the HVAC system, the gfi's, the water turnoffs and went over the appliance features with us. Candice was excellent at answering all our questions and concerns. She also made sure that any touch ups required due to paint or other items were fixed prior to move in date.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor experience buying Lennar Home

  • William Y.
  • Verified Homebuyer
  • June 17, 2026
  • Algonquin, IL

Poor quality and experience with Lennar. There was a gas leak from the stove that was improperly installed and no compensation for the inconvenience and health effects. Landscaping wasn’t done by closing and was estimated to be done by May but only started in mid June. Landscapers also damaged my cable wire running over it with a tractor. There is also a concrete barrier to the north of my house blocking the road causing issues with delivery carriers with no estimate on when it’ll re open. Poor quality of finishes inside and outside the house- cabinet drawers are uneven and missing baseboard ...

Lennar responded:
Good afternoon, William. Thank you for taking the time to share your feedback. We are sorry to hear about the workmanship issues you experienced. If there are still outstanding warranty issues you would like us to review, please email CorporateCustomerCare@Lennar.com. We value homeowner feedback as it helps us identify opportunities to improve our processes.

Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Mrs. Marcela

  • Marcela V.
  • Verified Homebuyer
  • June 17, 2026
  • San Antonio, TX

Your staff lack of care and communication is unconventional. Prior to closing there are promises and actions to be taken and continued communication, but once signed and closed nobody replies or care about what's left to do or spoken off. We were left waiting for things to be accomplish but after closing we were told NO because it was not written. Sod was not not supposed to be put on, the outside walls were and still are .muddy but we are told we have to pay for those things now!

Lennar responded:
Good afternoon Marcela. We appreciate hearing from our homeowners and value your feedback. We are sorry to hear that you experienced workmanship concerns in your home. If there are still outstanding warranty issues you would like us to review, please email CorporateCustomerCare@Lennar.com, and we will be happy to review the information provided.
Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Lacking

  • Brian R.
  • Verified Homebuyer
  • June 17, 2026
  • Oceanside, CA

From the home buying to understanding how everything in our new technologically advanced home works to understating and getting solar up and running. The common theme is that you are left to figure it all out on your own. 6-weeks into being in my new home and I’m still without solar.

Lennar responded:
Good afternoon Brian. We appreciate the opportunity to learn from homeowner feedback as we continue improving our processes. If you have any outstanding warrantable concerns, please submit your warranty/service request through your Lennar Account. This ensures your request is documented, prioritized appropriately, and allows you to track its status in real time.
Sincerely,

Lennar Corporate Customer Care

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 3

Good experience

  • Cindy P.
  • Verified Homebuyer
  • June 17, 2026
  • Peoria, AZ

From the model home sales person to the I would have liked a few more design center options. The quality of the build was a 7. Many of the materials are builder grade. While others are a step above. The design and layout of the house is excellent and one of the reasons we chose this Lennar home. Overall we are very pleased with the quality and service we received throughout the process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

a

  • Albert A.
  • Verified Homebuyer
  • June 17, 2026
  • Punta Gorda, FL

very happy with my purchase

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Shotty workmenship

  • Dwight S.
  • Verified Homebuyer
  • June 17, 2026
  • Marion, TX

The quality of the work is subpar at best. Things not attached in the kitchen cabinet under the sink. I had water come in the window during a storm due to chunks of mortar in the bottom track keeping the window from closing properly and the damage is still not repaired. They painted semi gloss over Matt paint or vise versa. Nails not hammered all the way in on siding, one sticking out all the way not holding the siding at all. The weather stripping on the back door was all messed up. The back door wouldn’t shut properly. A hole behind the master bath toilet and some kind of blue strapping ...

Lennar responded:
Good afternoon Dwight. We appreciate hearing from our homeowners and value your feedback. We are sorry to hear that you experienced workmanship concerns in your home. If there are still outstanding warranty issues you would like us to review, please email CorporateCustomerCare@Lennar.com, and we will be happy to review the information provided. We hope your home continues to bring you comfort and lasting memories.

Sincerely,

Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Horrible. I am in process of buying a different home because of the lies. They told me one price got under contract then raised it over 20 thousand??? Never again.

  • Christopher C.
  • Verified Homebuyer
  • June 17, 2026
  • Cantonment, FL

Lies, lies , and more lies... they up the price by over 20 grand before closing.. Liars. Everyone i dealt with at lennar lied . And I tell everyone in this town all about it. And will continue.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Over all Lennar just wants money and doesn’t care about the customer

  • Anonymous
  • Verified Homebuyer
  • June 17, 2026
  • Lowell, IN

We started the process of buying a house, I advised we couldn’t move until April. I found the closing date was May 24th. My realtor in a hurry to sell my house by may 24th slashed my home price by 20,000. Everyone knew accept me and my realtor knew the house needed to be sold by April 24 and didn’t advise us of this tidbit (the website said May 24th closing) so I lost out on tons of equity. We do our walk through on this house and things are marked but as we point things out things we are told “don’t sweat the small stuff”. The following week we do our second walk through and lo and ...

Lennar responded:
We appreciate you sharing your experience with us. We are sorry to hear that your homebuying experience did not meet your expectations.If there are still outstanding warranty issues you would like us to review, please email CorporateCustomerCare@Lennar.com, and we will be happy to review the information provided.
Sincerely,

Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Impressive but not exceptional

  • Anonymous
  • Verified Homebuyer
  • June 17, 2026
  • Sequim, WA

My house was completed on schedule which is impressive. Finishings are great. Appliances can have better features. Not being able to have time displayed on the appliances is inconvenient and surprising. Customer care leaves a lot to be desired since it is sorely lacking after the first couple of weeks of moving into the house. I am used to being able to getting almost immediate response from other home builders where I have lived in the past.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Thank you, Lennar

  • Omaira M.
  • Verified Homebuyer
  • June 17, 2026
  • Lakeland, FL

Lennar is a very reputable company with extremely high quality standards and excellent customer service. They provided us with a unique and supportive experience from the moment we started the purchase process until we received the keys. Thank you, Lennar! We love our 6-bedroom home in Likeland. If you are buying, Lennar is the best choice. Lennar, my family thanks you. Thank you so much, Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New home

  • Jeffrey W.
  • Verified Homebuyer
  • June 17, 2026
  • Angleton, TX

The construction manager was very helpful and responded in a timely manner. The group doing the financing I fell did a bad job. I still don’t even know how my house payment is broke down and I feel I’m paying way too much for my monthly mortgage. Katie did a horrible job responding to any questions I had. I would have to contact her multiple times before days later getting a response. Horrible customer service on any question I had.

Lennar responded:
Good afternoon Jeffrey. Thank you for sharing your feedback. We are sorry to hear that your homebuying experience did not meet your expectations. We appreciate your recognition of the construction manager and his responsiveness in addressing concerns. We value your comments.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Some minor issues

  • Brent A.
  • Verified Homebuyer
  • June 17, 2026
  • Lakeville, MN

There are a few minor issues due to settling of the home (i believe) that will be addressed in warranty situations, nail pops We will have listing of things to be looked at.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Spec Home in Asante

  • Michael Girarde L.
  • Verified Homebuyer
  • June 17, 2026
  • Surprise, AZ

I was searching for a home in the Sun City area and stumbled upon a handful of homes in Heritage at Asante. These homes were complete and packed with extras like front and rear landscaping, tile floors, blinds, and covered patio. They also offered a fantastic interest rate and credits for closing. The walk through was easy and the superintendent fixed everything my inspector recommended. This was a painless experience and I would absolutely recommend Lennar and I would buy with them again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Real real

  • Edgar V.
  • Verified Homebuyer
  • June 17, 2026
  • Homestead, FL

Not much to say but mid low quality

Lennar responded:
Good afternoon Edgar. Thank you for taking the time to share your comments. We are sorry to hear that your experience did not meet your expectations. If there are any outstanding warrantable concerns, please submit a warranty/service request through your Lennar Account. This helps facilitate timely review while providing real-time updates on your request. We sincerely hope your home becomes a place where you and your family enjoy many special moments together.

Sincerely,

Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 3

Great Experience!

  • Crystal Anne Z.
  • Verified Homebuyer
  • June 17, 2026
  • Marble Falls, TX

From the start when Grecia first walked us through the available homes to meeting with Nathan for our final walk-through, to closing on our home. This process was efficient. Once we moved in there were a few issues with the A/C not working, the water heater shorting out. I want potential buyers to know that Lennar showed up and corrected these issues immediately. The A/C issues were fixed same day, and the water heater was fixed within two days! The service even after we purchased has been impeccable. A great company that stands by their reputation.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Horrible the whole way through

  • Robert Randall C.
  • Verified Homebuyer
  • June 17, 2026
  • Corpus Christi, TX

From the financing , to the closing , to moving into a house that had not been cleaned and clearly wasn’t ready., to trying to file repeat warranty claims and no one every reaches out and things are never fixed . House has had standing water in it 2 times in the first month , has leaking plumbing that has taken a week for someone to come address , the back yard and side of the house have grading issues even though they were pointed out by my inspector before the house was bought . Said to be fixed , it wasn’t half of my backyard is ankle deep water . Flooring is damaged, the list goes on ...

Lennar responded:
Good afternoon Robert. We appreciate you taking the time to share your experience. We regret that your homebuying journey did not meet your expectations. If there are still outstanding warranty issues you would like us to review, please email CorporateCustomerCare@Lennar.com with additional details. We appreciate the opportunity to learn from homeowner feedback.

Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Veranda Preserve

  • Lawrence B.
  • Verified Homebuyer
  • June 17, 2026
  • Port Saint Lucie, FL

Great home for good price

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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