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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22028 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

22028 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Not an easy process

  • Paula S.
  • Verified Homebuyer
  • June 23, 2026
  • Panama City, FL

Fortunately I hired an independent inspector as he found major issues with the house but Lennar took care of (had him recheck). A couple of other major issues were fixed fairly quick after they went wrong after close. Fortunately the price was decent so I have felt the price outweighed the issues and the obvious lack of features such as cracked concrete, no ceiling fans or gutters. I have owned 4 newly built houses in my life and this was the hardest closing yet. Lennars own loan company wouldn’t approve this widowed, business owner. I had to go to an outside source so closing was delayed a ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

I have no comment at this time at this time

  • William V.
  • Verified Homebuyer
  • June 23, 2026
  • Avon, IN

Closing was online and super easy the only negative thing I would say was the amount of paperwork they want you to download It’s somewhat overwhelming, but the actual experience of buying was very easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Disappointed, Everything is NOT included

  • Michael P.
  • Verified Homebuyer
  • June 23, 2026
  • Charlotte, NC

Builder scheduled “Celebration Walk” which was a joke. Most of the items identified were not documented by the QA person so they were never addressed. Workmanship in home was below expectations, “Everything included” is no way accurate. Promised finished garage which was just taped while subsequent homes had garages completely finished and sanded. Advertised Dog Park which appears to be finished but residents are unable to use. Their approach to delivering a quality home is not acceptable and many items identified should have been addressed before a buyer was even asked to accept the home. ...

Total Score 5


Quality 2

Trustworthiness 2

Responsiveness 2

James

  • James T.
  • Verified Homebuyer
  • June 23, 2026
  • Green Cove Springs, FL

The home warranty doesn't cover anything. They keep referring us to the manufacturer rather than giving everyone good products from the start. Building materials used are cheap crap. Also puts off games which is not good for us or the environment. Will never buy from them again.

Lennar responded:
Thank you for your feedback. We regret that your experience was not the one you had anticipated. We value homeowner insights as they help us improve our processes moving forward.
Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Great experience

  • Douglas D.
  • Verified Homebuyer
  • June 22, 2026
  • Woodburn, OR

The entire process was good, every team member was great to deal with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The whole team was AWESOME its very hard to pick one person.

  • Pamela G.
  • Verified Homebuyer
  • June 22, 2026
  • San Tan Valley, AZ

This home buying was great and the best experience ever for me as a first time home buyer.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales was great. Dealing on the financial end was mixed. Concierge was awful...lousy response. Title was a "D-"

  • Dwight D.
  • Verified Homebuyer
  • June 21, 2026
  • Groveland, FL

The sales and contract signing went smooth. Good communication and followup. Maria and Wes were great. All downhill from there. Communication was lousy...Was almost ready to cancel. Request for additional financial information was never-ending. Closing was weak at best.....just rushed thru the numbers. After closing..on to the new house but the keys were given did not work. In summary the front end gets an ":A"....the back end gets a "D" and I am being generous. Thanks for providing a review process.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Quality control please something to be desired

  • Hubert B G.
  • Verified Homebuyer
  • June 21, 2026
  • Land O' Lakes, FL

overall quality control leave something to be desired for the price point you’re buying National service people were polite, but we’re not capable of making any decisions. Sales team were above average. I would absolutely never close online again. closing was a poor experience.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

Overall good experience, some quality issues with house

  • Irene G.
  • Verified Homebuyer
  • June 21, 2026
  • Fresno, CA

Overall good experience. Some quality issues like grout and paint messy in some areas.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Worst home buying experience!!

  • Marina H.
  • Verified Homebuyer
  • June 20, 2026
  • Kyle, TX

This was a horrible experience dealing with the mortgage company. Buying a new house should bring excitement not in this case. Several times during our process, we taught of cancelling our purchase due to the loan department. We will definitely not recommend Lennar to family and friends!

Lennar responded:
We appreciate you sharing your experience with us. We are sorry to hear that your homebuying experience did not meet your expectations. If there were any warranty or service concerns, please submit a warranty/service request through your Lennar Account. This allows your request to be reviewed promptly and enables you to track its status in real time. We sincerely hope you enjoy your home for many years to come.

Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 2

It is great so far!

  • Phebedonnivia Lea Dines B.
  • Verified Homebuyer
  • June 20, 2026
  • Las Vegas, NV

We had a great experience purchasing our home through the company. The entire process was smooth and professional from start to finish. The team was responsive, answered our questions promptly, and kept us informed throughout every step. We are very happy with our new home and would recommend them to anyone looking to buy a house.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Construction manager was great help on the issues.

  • Anonymous
  • Verified Homebuyer
  • June 19, 2026
  • San Antonio, FL

Sales team was very helpful.

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 4

Areas for Improvement

  • Anonymous
  • Verified Homebuyer
  • June 19, 2026
  • Nampa, ID

As a first time home buyer who went through this process unrepresented, I felt like overall, there was more to be desired. The pros I experienced were that the timeline was quick, and I did not experience any delays in closing. Things I have to note for areas of improvement are as follows. Communication - I was often the one reaching out to see what step we were at, if anything additional was needed from me, and what would be coming up next. My team was responsive, but I wish they were more proactive in communicating. Quality assurance - we were told that Lennar does not do the blue tape ...

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 5

Decent product

  • Peter C.
  • Verified Homebuyer
  • June 19, 2026
  • Davenport, FL

Overall the processes was ok. Double check the HOA rules as our sale person gave us a few wrong answers. Sometimes the staff were slow to response on questions. Finally while we have not had large issues you can see that the building process is rushed and not the best workmanship. There are many little details that could have been done better. Blocking, electrical outlets, and wall pass through for wall mounted tvs should be the norm now but were not included.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Nice home on great lot

  • Dennis J.
  • Verified Homebuyer
  • June 19, 2026
  • Elgin, IL

The home is what we were looking for. Very satisfied with our lot and neighbors

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

cheap materials and bad quality.

  • Qiang Wu and Min Liu as Trustees of 4.
  • Verified Homebuyer
  • June 18, 2026
  • Oceanside, CA

We haven’t moved in. When we talked about landscaping plan with the contractors, suddenly a cover?/ something fell off from the ceiling. One of cabinet inside shows a crack which we didn’t notice during the walkthrough. The bottom of bedrooms door is not even.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 4

Nice house

  • Melanie T.
  • Verified Homebuyer
  • June 18, 2026
  • Hutto, TX

House is great. Closing process could have been better.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Señora

  • Belisa R.
  • Verified Homebuyer
  • June 18, 2026
  • Winter Haven, FL

Excelente experiencia muy buena relación calidad precio calidad precio de los inmuebles?

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Maria M

  • Maria M.
  • Verified Homebuyer
  • June 18, 2026
  • San Antonio, TX

I love my New home thank you Lennar the best

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything was great and went well!

  • Steven F.
  • Verified Homebuyer
  • June 18, 2026
  • North Fort Myers, FL

I had great experience was great!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It would be good if you sit people down and go threw everything with them and stop being slow to answer I am not happy

  • Judith P.
  • Verified Homebuyer
  • June 18, 2026
  • Millsboro, DE

I would love to say the experience was great but it’s not no one ever answers phone or email this HOA is not very responsible to many development s they are handling so there for they can’t get back to you

Total Score 4


Quality 1

Trustworthiness 1

Responsiveness 1

Great Experience

  • Frank K.
  • Verified Homebuyer
  • June 18, 2026
  • San Antonio, TX

From the beginning to the closing everything ran smoothly. Everyone in the the Lennar organization was professional and answered ever question and all issues were addressed and rectified.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bought home after renting 6 years

  • Gloria N.
  • Verified Homebuyer
  • June 17, 2026
  • Fredericksburg, TX

This is the first house I bought after becoming a widow. The process was very fast.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

It was a pleasant experience

  • Tammy H.
  • Verified Homebuyer
  • June 17, 2026
  • Pilot Point, TX

Guided throughout the process. Made simple

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Affordable quality housing, with "party" wall insulation.

  • Jon C.
  • Verified Homebuyer
  • June 17, 2026
  • Fountain Inn, SC

Qualify workmanship. Never hear any noise from the connecting walls from neighbors. Made one request after moving in to adjust the front door, so it didn't rub at the rop when closing. Fixed right away. Very happy with our new townhome!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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