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lennar Reviews

What Homeowners Have to Say About lennar.

lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of lennar 20357 homeowner reviews to learn why they are the right team to build your new home.

lennar

has 3.7 out of 5 stars in All Areas

20357 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Just Ok

  • Vivian P.
  • Verified HomeBuyer
  • October 04, 2019
  • Haslet, TX

Nothing special. I’m still having small issues that have to be addressed. I hope nothing gets bad after my one year warranty ends. I like everything included and the upgrade option when I decide to sell. Other homes I looked at didn’t include nearly as much for the price.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

There were so many little things that was over looked.

  • Kawana M.
  • Verified HomeBuyer
  • October 03, 2019
  • Charlotte, NC

Come to visit your build constantly

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 5

Overall happy but frustrated with our delayed move in date

  • James G.
  • Verified HomeBuyer
  • October 02, 2019
  • Vero Beach, FL

Overall we are very happy with our home, neighborhood and our neighbors. We did have however about 14 Issues with our home after we moved in. Most were addressed and we now have only one open issue. Our biggest complaint was the continued delay on the completion date. When we signed the P&S we were told the house would be ready in February, it then was March then April then we finally closed in May. We were never told about the delays unless we asked. . So we were there every week to ask. We had sold our home in February and had to rent a condo in town for about 77 days which cost us ...

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 4

Our Home

  • Jerry V.
  • Verified HomeBuyer
  • October 01, 2019
  • Venice, FL

*The sod that surrounds our home is not good quality - more like one would find in a field. *No gutters in rear of house - water comes off the roof like a waterfalls, causing a hole in the lawn and mud and water splashed into the lanai. *All the covers are either missing or broken that covers lawn watering (a request has been submitted some time ago to have this addressed and it still hasn’t been). *A request had been submitted some time ago to provide support to a planted tree in front, and this has never been addressed to date!

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Smooth

  • Jeremy M.
  • Verified HomeBuyer
  • October 01, 2019
  • Cross Roads, TX

Me and my wife had what felt like a very smooth purchase. They were flexible with us on getting paperwork done. They also had everything setup and the in house lending was great. The only thing I would say is we are starting to notice some issues come up around the house and it's not many at all. Since we are first time home owners we could be digging a little too deep at things but, we are going to bring them up on our first year inspection. The house is beautiful though and the co.munity seems nice and we love our house.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - Rob, Brenda, & Robin.

  • Johnathon M.
  • Verified HomeBuyer
  • October 01, 2019
  • Dickinson, TX

Rob, Brenda, & Robin....have ALL been excellent in helping throughout the purchase & transitioning into my new LENNAR home. They’ve always been very professional & courteous with me & my requests. For the most part, Rob has been very expedient in handling fixes as well. I have been truly grateful - for the way he stepped up in one specific instance with my yard when I 1st moved in. I have a few issues I’m currntly trying to be patient on getting corrected - but I have full confidence that - those too, will be handled with the same professionalism. John McLain 3117 Zachary Bay Lane

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Lennar - All in all I am happy with our home.

  • Christopher P.
  • Verified HomeBuyer
  • October 01, 2019
  • Saint Michael, MN

All in all I am happy with our home. The only issue I have had is with our lawn. We had the sod move on our hill and I wasn't happy with their assessment. It still has a big gap and nothing has been done other then I should bag the grass when I mow.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Beautiful Home, Issues with Workmanship

  • Danielle W.
  • Verified HomeBuyer
  • September 25, 2019
  • Corcoran, MN

We had a leak in our house during the first rainstorm due to a broken fan on the roof. Lennar quickly fixed the fan, but we had to escalate our grievances to get the interior damage fixed. It took 4 months and 3 contractors. I think they are expanding too fast and can't maintain the quality of customer care once they have sold you your home. We love our house, but I dread anytime I need to seek help fixing a construction issue, including a leaking exterior door.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

repair issues

  • Arlene E.
  • Verified HomeBuyer
  • September 24, 2019
  • Mount Pleasant, SC

unfortunately not all the holes needed to hang the hurricane shutters were not drilled. wirering for "smart house" didn't match what AT&T require wirering for microwave oven was not connected concrete mix used in garage and front porch crumbles easily

Total Score 4


Quality 3

Trustworthiness 5

Value 2

Responsiveness 3

Lennar - Could’ve provided more information about land slopes due to drainage

  • Raymond L.
  • Verified HomeBuyer
  • September 24, 2019
  • Charlotte, NC

Could’ve provided more information about land slopes due to drainage prior to construction.

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 3

Response.

  • Anonymous
  • Verified HomeBuyer
  • September 24, 2019
  • Fredericksburg, VA

Be sure to very thorough when checking the finished product before moving. check lawn work.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Good builders

  • April W.
  • Verified HomeBuyer
  • September 24, 2019
  • Jacksonville, FL

Good homes

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Nice Home, delayed community features have been a drag on enjoying the neighborhood

  • John N.
  • Verified HomeBuyer
  • September 24, 2019
  • Davidson, NC

We're enjoying the new home but there are a few things that we wish were done differently. First, for the price paid, there should be a sprinkler system installed. The majority of lawns in the neighborhood have died and we had to have someone trench our new lawn to install a system after the fact. At a minimum, it should be a paid option. The fescue breed grass is a cool weather grass that requires a lot of water. Second, the green space behind our home looks like a wasteland and it's been that way for almost a few years according to neighbors. Landscaping and irrigation needs to be ...

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 5

This is my 5th Lennar home

  • Abena A.
  • Verified HomeBuyer
  • September 24, 2019
  • Apex, NC

I purchased the model home, it was in a good shape but I don’t like the fact that there no warranty on the house.

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 2

Sales vs Construction

  • Anonymous
  • Verified HomeBuyer
  • September 24, 2019
  • Orlando, FL

The sales process was painful. I lived out of town and responses were poor. There was no flexibility during purchasing phase. The construction manager “Henry” was phenomenal and provided answers where he could. He insured all of my concerns were addressed and directed me to the appropriate person if it was out of his jurisdiction.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Effective Responses

  • Jose R.
  • Verified HomeBuyer
  • August 08, 2019
  • Doral, FL

Like any other new home, we had issues inside the apartment with the floor and other finishings. However, Lennar showed responsibility and immediate assistance to resolve all of them. They also had a big delay in the completion and function of the elevator, which has also been resolved.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 5

Great home but

  • Michael J.
  • Verified HomeBuyer
  • August 06, 2019
  • Lakeville, MN

Never came out to put plug in sprinklers or replace dead shrubs from installing driveway.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 2

Somewhat disappointed

  • Anonymous
  • Verified HomeBuyer
  • August 06, 2019
  • Venice, FL

The quality of the workmanship and materials is wanting.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

New home. First 6 months

  • Bridget E.
  • Verified HomeBuyer
  • August 06, 2019
  • Prior Lake, MN

I really am disappointed that I moved in, in March and don't have a lawn yet. People in the townhouses and other houses who moved in after me have lawns ahead of me. People in townhouses don't care about lawns. I hired and paid a lawn edging company and was told final grade would be done on my property last week. We are all waiting.

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 3

We had a few things go wrong with appliances and quality, one item wasn't addressed as of yet?

  • John R.
  • Verified HomeBuyer
  • July 31, 2019
  • Wimauma, FL

Also, another item is the toilet roll holder, I asked for someone to call back and no one has yet ( 2 weeks ago ), Seems that the holder will not hold any roll that we've used. Right now we use it as a hand towel holder?

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 3

Lennar - Quickly built homes that would have been better if more care

  • Anonymous
  • Verified HomeBuyer
  • July 30, 2019
  • Naples, FL

Quickly built homes that would have been better if more care was taken with process however, but overall satisfied.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Love my home but it was a rough start

  • Megan D.
  • Verified HomeBuyer
  • July 30, 2019
  • Hillsboro, OR

Upon moving in found out that my water had been turned off. Lennar had the city turn off my water which cost me $100 to have it turned off after hours. The day after moving in I went to do a load of laundry in the upstairs laundry room. About 30 minutes into the load water started pouring from the ceiling and into my dining room downstairs. I immediately turned off the water to the washer but it was too late. It turns out the drainage hose from the washer wasn't secured properly. Severe damage had been done. Repairs took 9-10 days and included commercial fans, ripping out floors, insulation ...

Total Score 4


Quality 3

Trustworthiness 3

Value 2

Responsiveness 4

What you could have done better

  • Joseph O.
  • Verified HomeBuyer
  • July 30, 2019
  • Lake Wylie, SC

Install a recirculating pump for tankless hot water heater. Water in SC is extremely costly. The backyard I was left with is a cliff with an 80 degree grade ( we are in our 70s not able to enjoy the yard) otherwise we are enjoying the house.

Total Score 4


Quality 5

Trustworthiness 3

Value 4

Responsiveness 3

A house that "Includes EVERYTHING", but doesn't.

  • Henry K.
  • Verified HomeBuyer
  • July 30, 2019
  • Shafter, CA

Be prepared to "be on your own" , as I was told after I had moved in, papers signed, and asking questions about some very confusing things ( wi-fi, what and where certain things are, including instructions). Good thing this isn't my first house. But, I am in a "learning mode" with special circumstances. I would buy it again, because of the people you "meet" thru the process, which was smooth and painless. No regrets. And survived the "earthquake" with absolutely no damage. The only thing I would change is making the garage bigger and insulate it. Most of the locks, and dead bolts were not ...

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 2

Paint, chalking was terrible paint overlaps on floors sloppy painting on doors 1 door wasn't even primed 1st chalking overlaps on all corners in every room,. Molding trims in living room foyers not flush against wall. Cheap flat paint in leiu of sheen

  • Ellen G.
  • Verified HomeBuyer
  • July 30, 2019
  • Myrtle Beach, SC

Stay on top of all construction throughout the entire process.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

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