lennar Reviews

Lennar is one of the best builders around the Twin Cities. I had a wonderful experience working with the sales manger Sarah. She does all she can to answer all my question in a timely manner.

Poor quality of finish work and materials. Carpet seams show and nap goes in opposite direction. Tack strip nails come up through carpet( don't walk bare foot). Cabinet quality very poor and counters had 1/2" gaps at cabinets. Repairs were just cover-up, not repair.

Before signing off on the last walk thru sheet make sure ALL of the issues have been completed, we've had issues that have still not been completed. Make sure your drainage in the backyard is correct, When it rains I get a huge puddle in the middle of my backyard, water comes from underneath both neighbors fences, so I will be replacing my fence in about a year. Thanks. Something as simple as painting the PVC pipe in the front so that it matches the house still had not been done and its been 5 months.

This is a nice home - there were some “ glitches in home . The service / tech guy seems somewhat distance in fixing or repairing things around house . He showed little or no enthusiasm when he’s over our house . I believe there should be choices who we can pick to come out fix / repair homes - not just this fellow .

Wish they wouldn’t take so long fixing things, so i won’t be a bother

We understand that Don is a busy man and he has gone above and beyond to ensure any issues we have had with the home that they are addressed. We have however had a work order placed for 4 months now for stains appearing in our granite as well as electrical concerns with a few of our outlets blowing the circuit breaker. The electrician has called us and has not been very willing to work around our Work schedule and the granite has not been replaced as we have been told there are other additional processes that need to be done to eliminate the stain before the granite is replaced. This stain issue was brought to the attention of our home warranty folks back in November. ... More

Building process went great with my builder, Clayton. After closing follow up has been difficult. Current construction in the neighborhood has trench my yard over and over, blocked my driveway on multiple occasions and I have had two flat tires driving through the neighborhood. My advice is to not buy when the neighborhood is still in process. The builder does not respect the already losed homeowners.

We love the community we’re in. Overall, the home is solid, but quality of some materials could be improved. Dry wall and trim work need more attention to detail. The one area of disappointment for us was flooring options. Only three choices to choose from and one of those was carpet (no way). Lennar offers what they offer and anything you want to add or make changes to is on you with after market costs.

It was our understanding when making the decision on buying in this neighborhood, that there was going tp be a dog park and playground put in. I can't get answers on the timeline for thus and the one person who responded was the previous construction manager who said here doesn't think they're doing it anymore. The buying process itself was great but a couple months later we are missing out on what was a huge selling point for us on this neighborhood...

I purchase home model as a new home. When I found undone work I was denied assistance cause it was a model but paid new price

Amazon has failed to respond. Failing to make follow-up appointments.

The process of purchasing my home was easy, but from my final walk through to after being in my home for a month, it was horrible. Issue after issue. It has calmed down now, but it shouldn’t have been like this. I honestly think it was due to the time I went to settlement. If I settled when it wasn’t busy, the team wouldn’t have been rushing to meet their year end goals.

We are enjoying our home. My issues: kitchen stove should be upgraded, same with dishwasher. We would have preferred to upgrade and pay the difference. Buying a package deal is a first for us and the last. We upgraded several items after moving in and that is such a waste when you tear out new materials. Our selected items when we signed our purchase papers where changed without the option to have the original selected items. Phil, the onsite manager, was great. Jorge is very responsive to our needs for repairs. Your sales agent did not meet our personal satisfaction on several issues. ... More

Service Requests are being closed without resolving the issues. Arrogant customer support representatives.

We did not have any real issues with the purchase of our lennar home. We did get to monitor the entire construction from vacant lot to a finished home. The workmanship is not very good and time over quality is their MO. We have had minor issues after moving in and Lennar took care of them

Going through the initial process to finally closing was super easy and all my questions were answered so I wasn't confused on anything. House is wonderful and other than a few issues that took multiple times to fix from final closing I would recommend Lennar for others looking to buy.

Lennar home buying experience was great. Our salesperson, Chris, Construction manager, Kurt, and title team were both very helpful and responsive. They answered all our questions and concerns timely. Lennar makets their homes as "Everything is included" and this can be a little deceiving. We have a smart home and that is great but I would have much rather had all my rooms wired for cable and internet than having an Alexa or Amazon show in my home. Our home only came with the living room and master bedroom wired so we have had to spend extra money out of pocket to have cable and internet installed in our home. And I will say their warranty department has definitely soured my home buying process. Trying to get a warranty issue handled takes months to get addressed and even then you get a run around of them second guessing whether it is covered under warranty or not. Our yard and our neighbors yards are clearing having flooding issues due to grading in our yard and we are still waiting for a resolution. If you say you are going to respond within a day then respond and don't make me chase you down to get an answer on the status of my warranty claim. ... More

Everything is fine. People we worked with were very nice and helpful. Love the house.

As long as your issues are within your 30 days of moving in are taken care of you’ll have no problem. I can’t say 100% but it seems like any work order you put in after your 30 days of moving in “isn’t covered “ grant it my issues were a little unconventional but I really hope I don’t need my warranty because I feel I might have a lot of problems.

The only saving grace for Lennar at this time in my opinion is Russell. He is an outstanding individual.

Heat pump caused the Next-Gen area to heat up and cause strong smoke smells to the point the fire department had to come out. Debris within the system air ducts were clogged with building materials. Clothe dryer in Next-Gen had issues and I am still dealing with them. A circuit breaker in the dinning area of the main house keeps tripping, no electrician has come to check on it after it has been reported. Continues to happen.

Overall good experience, did get the closing date moved a few times but that is inevitable sometimes. One thing I wish they would’ve actually mentioned is the sod in the backyard is not all the way included, it is in the brochure but there’s so much information on it it get overlooked. The loan officers were very patient, really went out of their way to make as easy as they could, the seller was also great.

If you are going to buy a home, buy a new home, Shop around, compare Lennar was great, and efficient and helped with the mortgaging process. Everything went smoothly, Quality family homes.

We love the smart home and connectivity, and for the most part the materials used to build and finished the home. The kitchen appliance package should be of better quality, we had issues with the stove and dishwasher and had to fight with the manufacturer for service. Also, some of the trim work was not clean and sharp with globs of paint and unfinished spots, not clean and sharp as I was expecting Lennar to finish homes, also, we still have issues with water puddles in different areas, even though it has been repaired twice already. Is as if the person that should have checked the house prior to the final walk-through had not done their job properly. ... More

Selling agent was courteous and responsive. Our final walk through went well and the contractor who assisted us with that was great as well. Since moving in we've had a few issues lennar and Amazon have come out to address. Lennar was quick to come out the first time but we seemed to have been lost in the shuffle and had to call/message the general contractor multiple times to get him to send guys out. Amazon was quick to respond and took good care of us when we had problems with the smart home features.