Lennar Reviews

Working with Team Lennar was an incredible experience. I want to extend my sincere thanks to Marlee, Chad, Rich, Christine, Margaret, and Kenny for their exceptional support throughout the process. Thank you all for helping me turn my dream of owning a beautiful home into a reality.

The closing team was horrible. I cannot express how stressful they all made this process. We have bought and sold many properties and this by far was one of the worst. The house itself is fine, although other similar builders were better quality and better features for the same price. We needed this location/ area, so this worked for our needs in that regard.

Sales tactics to sell a house poor. Selling for less money to neighbors giving incentives and pretending they nothing about it. The walk thru rep is very poor work ethics I have went a few emails asking got tell and no response. Check out the Facebook page of customer complaints for Lennar. Amazing.

I purchased a Lennar townhouse in Tampa, Florida as an investment property to use as a rental. Overall, I have been very pleased with the experience and have no buyer's remorse. Like any new construction home, there were a few minor items that needed attention during the final walkthrough. The stove and microwave had been used by contractors and needed to be cleaned, there was a small ceiling crack between the kitchen lights, some sticky residue on the stairs, and a cosmetic mark on one of the bedroom walls. I brought these items to Lennar's attention, and they were very responsive. Their team was professional, accommodating, and addressed every issue without hesitation. The home is what I would consider builder-grade construction, which is exactly what I expected for the price point. It offers good value, a functional layout, and should make an excellent rental property. Based on my experience, I would not hesitate to purchase another Lennar home. ... More

Our experience with Lennar has been extremely disappointing. From the moment we moved into our brand-new home, we began noticing poor workmanship and quality issues. We've since discovered a significant amount of damage that appears to have been hidden before closing, which has only added to our frustration. When we brought these concerns to our project manager, she was unhelpful, dismissive, and showed little interest in resolving the issues. As first-time homebuyers, this was a huge investment and an exciting milestone for us, but instead, the experience has been stressful and disheartening. If we had known the level of craftsmanship and customer service we would receive, we would not have gone through with purchasing a Lennar home. We are deeply disappointed and hope the company takes greater pride in the quality of its homes and the way it supports its homeowners after the sale. ... More

The entire process was delayed multiple times, virtually no communication, and it was difficult to get in contact with someone to assist with whatever issue I was having at the time.

Initially the respect from Mirna came across as disturbing and fake but I figured I was stressed about finding the perfect home. Long-story shorten is I was pressured to closed 11 May on a new construction. Move in 12 May, but b/c I didn't cancel my movers on 12 May to sit in a empty house waiting for Mike to arrange delivery of the microwave I had to buy my own 2 weeks later. On 29 June, at 11:30am sod was delivered (2nd time) to my curb. It sat in 98° temps until 30 June, 3pm before a crew came to "throw" it down. Alot of the sod is GRAYish. Through the night, neighbors stole so much that there wasn't enough to complete my lawn. Of course, all the workers will only speak Spanish, I don't speak Spanish nor do I try. The warranty control individual, Jamie no longer address anything and the condescension is ridiculous. Zero Professional Courtesy. So, now I understand what I was feeling initially and I shouldn't have ignored it. This has been the most embarrassing, stressful, depressing experience ever!! I wouldn't have my worst enemy go thru this nightmare. Every time it rains, my yard is quicksand and totally a mud pit for days after it stop. Almost 2 MONTHS without sod. Who buys a house without grass? Total embarrassment, I hate this and I should've stayed at my first home. The negative reviews are true. The ONLY person that has been respectful and professional is Jordan but there's only so much he can do. My pending case is just sitting there and Lennar do not plan on making anything about this nightmare right. They claim others have closed on these homes but I've lived on this DARK street ALONE over a month and counting. It's just not a safe environment and this house is not move in ready...Totally misleading and there's nothing I can do about it but stay Prayed up. ... More

Washing machine leaked and ruined floor boards within the first month Took 45 days to get trash cans Lennar warranty website is always down Community manager does not respond

The home buying process was fast and easy.

I could have bought multiple units for cash ~ but was encouraging my 22yr old son to finance in order to build credit. * Lennar mortgage asked for the same docs multiple times in different formats. * Required FULL HOA CCNR’s on all homes. * Required FULL insurance policies on all homes. * Required proof of Sales on homes sold years & years ago. *Numerous bizarre requests that didn’t apply to the current buy.

Hello very nice community each access to the freeway and grocery store. Beautiful and fantastic home had the best air conditioning ever the appliances are very nice good quality appliances it's just nice to be home !!!

Not the place to do investment property, they are very ill prepared for this type of business. It should never take as long as it took us and closing took an entire day.

This is my second property from Lennar build after I purchased one from Lennar Northlake. Price I paid for this house is 60000 higher. The quality of everything I see at Arbor Ranch is of low quality. Following items are missing as per my expectation...Ring doorbells, Schalge Wifi keypad lock, LIftmaster garage door, GE applicances, Carrier/Lennox HVAC, Leviton electrical switches for entire house. These low quality items are given in the Arbor Ranch property...No doorbell, No keypad lock, Low quality Genie garage opener with no insulation to the door, VillaTherm HVAC, Frigidaire appliances, Non Branded electrical switches, No idea what kind of low quality electrical wires installed inside. ... More

I have water on floor at my back door. The roof is not venting the heat! It needs a fix. Insulation is over the eaves covering the vents! The lower vent on the roof is 3feet lower than the top most vent making it useless! It needs to get a fix! Higher than normal cooling bills is going to drown me in debt!!!

The house itself is beautiful but be ready for there to be paint and mess everywhere! They say they’ll clean it but dont! The team is a mix, some were amazing, others literally didn’t care. I can only say the best things about Nico who showed us the homes. They put an oven with a KNOWN recall in the house! Still waiting for them to get that fixed. Our neighbors have had the same issues one even getting carbon monoxide poisoning! The dishwasher doesn’t even open all the way. I wish they’d just replace them but right now we are in the loop of them ordering parts..

I am incredibly disappointed with the lack of communication and accountability from Lennar regarding my new home purchase. Prior to closing, I explicitly informed the home buying concierge four times in writing, and several more times over the phone, that I would not be moving into the home for a set couple of weeks. Despite this clear timeline, they went ahead and installed the yard sod anyway. Because the house was vacant during that window, the sod obviously suffered. I tried to submit a warranty claim to have this corrected, as the timing was entirely due to Lennar's negligence, but the claim was instantly denied. To make matters worse, the construction crew left a massive pile of building materials inside my garage, specifically two huge walls of house siding. When I brought this up, I was basically told that it’s my problem now. I don’t own a truck, and I have no way to haul away massive pieces of construction debris that their contractors failed to clean up. Lennar is quick to take your money, but the moment you need them to fix a mistake caused by their own poor communication, they completely wipe their hands of it. Absolutely unacceptable customer care. ... More

Happy with my interest rate! Mortgage process was horrendous and not a single person from Lennar showed up at the closing. No one has been able to provide assistance regarding work that will affect the warranty. Haven’t lived here long enough to evaluate the quality, time will tell. But appliances had to be replaced bc the quality of what they installed wasn’t great- cheap. My construction manager, Jen was the only reliable trustworthy person with whom I dealt. Not pleased the place doesn’t have actual paint on the walls.

The placement of the internet cabinet is highly inadequate. Lennar Architects should collaborate with their IT department to ensure proper positioning of the modem. The cabinet is located at the far end of the home, resulting in poor signal reception at the other end. Furthermore, CAT 6 cable was installed throughout the house, but it was not extended to the furthest room where it was most needed. Additionally, this is a 55+ community, but the architects did not consider this demographic when designing the home. For instance, the air filter is installed on the ceiling and requires a ladder for replacement, posing a safety hazard for elderly residents. There is a lack of visible design changes for this 55+ community. ... More

The home buying experience was easy and smooth. Our sales rep, Teresa, was very helpful, knowledgeable and kept us informed as we moved through the process. I love my new community and new home.

I love my new 2-story townhome by Lennar. They made the home buying process easy. I highly recommend Lennar to anyone.

Quality over Curb Appeal.

After closing, very poor response, Utilities and new connections not explained very well, sales lady was great but rest everything was just a business.

I strongly recommend that anyone buying a Lennar home gets an independent inspection before closing. The homes are built at high speed, and it shows in the quality. In my experience, I had drainage issues, uneven flooring, and poorly installed grass. The worst part is that Lennar refused to fix several of these problems. A trusted inspection company can save you a lot of headaches.

Great home and very nice neighborhood!

It's terrible to know that Lennar charges other items including excesive fees that buyer was never notified or aware of. I am upset that I used them to purchase my new home. I do not recommend them.