Skip main navigation

lennar Reviews

What Homeowners Have to Say About lennar.

lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of lennar 20357 homeowner reviews to learn why they are the right team to build your new home.

lennar

has 3.7 out of 5 stars in All Areas

20357 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Follow On Evaluation

  • Richard M.
  • Verified HomeBuyer
  • July 19, 2019
  • Dickinson, TX

Pleased with our home purchase and pleased with the builder and the sales staff. After having lived in the house for a few months now, have three suggestions: 1. Sales staff needs to know the location of the neighborhood pool and actually visit it. 2. Fencing needs to be of a higher quality in workmanship. 3. Garages, if were about 2 feet wider, would be much more functional.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 2

A Good Value

  • Gary M.
  • Verified HomeBuyer
  • July 19, 2019
  • Bonita Springs, FL

My new Lennar Home is a good value for the money, but like almost any new home and home builder, there were a few issues with workmanship. These issues were quickly and completely resolved to my satisfaction. I would have given the overall experience 5 Stars, but the mere process of building a home precludes ANY builder getting 5 Stars.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Improvement in allowing customers to be a part of the construction planning, and not a one-size fits all. Small items such as windows in all bathrooms and a utility tub would have been satisfactory for me.

  • Junie P.
  • Verified HomeBuyer
  • July 17, 2019
  • Fort Myers, FL

I like the quiet and peaceful neighborhood, the lawn care, the .security guard on duty, and close to shopping.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Owner

  • James F.
  • Verified HomeBuyer
  • July 16, 2019
  • Saint Augustine, FL

Still have dead plants around the house and have not heard from the electrician regarding moving the switches

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 2

A good buying experience

  • Edison L.
  • Verified HomeBuyer
  • July 16, 2019
  • Wake Forest, NC

The buying experience was smooth. I would buy from Lennar again!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

LOVE OUR NEW HOME BUT SERVICE AFTER THE SALE IS LACKING

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2019
  • Volo, IL

THE PURCHASING EXPERIENCE AND THE PEOPLE PRE-SALE WERE WONDERFUL. EVERYONE WAS VERY ATTENTIVE AND REACTED VERY QUICKLY TO ANY ISSUES. HOWEVER, AFTER THE SALE SUPPORT IN SOME CASES IS LACKING. THEY NEED TO FINISH THE HOMES TO COMPLETION BEFORE MOVING ON TO NEW UN-SOLD HOMES IN THE DEVELOPMENT. MOST OF THE CURRENT HOME OWNERS IN OUR DEVELOPMENT FEEL THE SAME WAY. THERE IS SUCH AN EMPHASIS ON BUILDING NEW SOLD & UNSOLD HOMES THAT FINISHING EXISTING NEW OCCUPIED HOMES IS PUT ON THE BACK BURNER. SUGGESTION......FINISH WHAT YOU STARTED BEFORE MOVING ON TO THE NEW PROJECTS.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

The construction portion of the process was good quality.

  • Richard S.
  • Verified HomeBuyer
  • July 16, 2019
  • Fort Myers, FL

The local sales person helped in every way that she could. The middle management of the sales department sold our house out from under us with no warning even though we had sold our house, put $10,000 down and were 6 weeks before their closing date. We had to find housing and spent 4 months waiting for another house to be built.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Very pleased with the new house and the Lennar home buying experience!

  • Sharon D.
  • Verified HomeBuyer
  • July 10, 2019
  • Jacksonville, FL

I truly like the everything included concept as there are no pricing add ons/surprises. The house is trust to move in ready with blinds and ceiling fans. Just add groceries, friends and furniture! This is my 2nd Lennar home and I am happy to recommend them to anyone.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Lennar - No changes and limited choices.

  • Frank C.
  • Verified HomeBuyer
  • July 09, 2019
  • Goodyear, AZ

No changes and limited choices.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Love my home.....but.....

  • Ellen D.
  • Verified HomeBuyer
  • July 09, 2019
  • Davidson, NC

I do love our new home, but I must say they dropped the ball on the finish work. Scratches on wood floors, nails protruding from walls, paint on carpet, dent in tub etc. It looks like it was rushed to complete and I don’t really think the finish workers cared that it was someone’s home. The neighborhood is great and the house is solid, but a bit more concern with the finished product would be good.

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 4

Great sales process and customer service

  • Gary B.
  • Verified HomeBuyer
  • July 09, 2019
  • Aurora, CO

Grant and Sou with sales were great and were very responsive to questions. Chad and Jim with customer care treat us great and are always responsive to our questions and concerns. A little disappointed with the quality of the cabinets and the wood floor is a really low quality product. Would also like to have seen more interior paint color options.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Overall happy with our home

  • Sergio M.
  • Verified HomeBuyer
  • July 09, 2019
  • Buckeye, AZ

We are overall happy with our new home, our home took about seven months to be built from the date we purchased it, and the home Is very modern and clean looking, the house is built with the latest materials in all areas, very energy efficient, LED lighting, appliances were included as well except for the washer and dryer, they are very good quality and not cheap base models, the only issue we had Word minor imperfections such as painting in very small spots, We pointed this out during our first home walk-through and some of it got fixed but some of it never was, The home itself is very ...

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 3

Good Home BUT bad sales

  • Anonymous
  • Verified HomeBuyer
  • July 09, 2019
  • Margate, FL

Positive: The follow-up of the construction manager and assistance from customer service Negative: Sales; unresponsiveness and unnecessary stress including incorrect documentation, sales price, closing experience. Took up to 5 months waiting to receive my home and even then it was at the last moment to go to closing because of missing CO. A lot of unnecessary costs could had been avoided but the stressed caused by the sales agent will NEVER be forgotten. Good construction company but expected a better experience such as K HOV.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - Lennar makes the home buying process very easy.

  • Gordon P.
  • Verified HomeBuyer
  • July 09, 2019
  • Cottage Grove, MN

Lennar makes the home buying process very easy.

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Lennar - gran Paradiso

  • Michael B.
  • Verified HomeBuyer
  • July 09, 2019
  • Venice, FL

Sales team (James) was very supportive and helpful, even months after the sale. Resolution of punch list items was handled slowly but very professionally and thoroughly by Lennar staff (Danna).

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

Overall happy with our purchase

  • Celeste S.
  • Verified HomeBuyer
  • July 09, 2019
  • Lakewood Ranch, FL

Lennar sells a great product! Value was important and we definitely received that with our new home. As with any new home, there will be some issues that have to be addressed after purchase but Lennar’s CustomerCare team is quick to respond.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Moving In

  • James C.
  • Verified HomeBuyer
  • July 09, 2019
  • Venice, FL

The Lennar home buying experience went well except for one thing. I had an unexpected medical issue and asked for an extension on the closing date. Lennar denied it and it almost cost me the home.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Okay for the Pay

  • Anonymous
  • Verified HomeBuyer
  • July 09, 2019
  • Myrtle Beach, SC

Lennar has used mediocre materials in the home which reflects the price paid. Response time for getting things fixed is good.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Decent experience

  • Anonymous
  • Verified HomeBuyer
  • July 09, 2019
  • Carmel, IN

The overall experience was good. We ran into delays but that’s expected. The sales staff was great, the customer care experience post closing has been great. The construction manager was average as he was not as detailed and peculiar as needed (thus resulting in lots of fixes afterwards). The worksmanship of the subcontractors used are average, could be better. However, any issues we’ve had since closing, they’ve addressed with no argument so that part of customer service is superb.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - For the price of the home it matches the quality.

  • Anonymous
  • Verified HomeBuyer
  • July 04, 2019
  • Saint Charles, IL

For the price of the home it matches the quality.

Total Score 4


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

From first House to firt Home

  • Muhammad Z.
  • Verified HomeBuyer
  • July 03, 2019
  • Lakeville, MN

I was in the process of looking into my first house for last 3 years, and finally Lennar had the one that was my first Home.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - Awesome job Ray!

  • Dennis C.
  • Verified HomeBuyer
  • July 02, 2019
  • Blaine, MN

Awesome job Ray!

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - we moved in March 2018, so far we haven't had too many issues

  • Anonymous
  • Verified HomeBuyer
  • June 27, 2019
  • Haslet, TX

we moved in March 2018, so far we haven't had too many issues and when we do have issues they are looked and possibly resolved within 7 - 10 business days. We live on a Greenbelt and a development vacant lot that is supposed to be cleaned up - well the Greenbelt is a weed infested eye-sore the weeds/misc plants are as tall as the iron fence (5-5.5ft) and the vacant lot that is supposed to be grassed with sprinklers is a catch all for the construction workers for concrete, bricks and extra dirt from other areas - large dump trucks come and dump misc stuff and a small back hoe brings bricks, ...

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Lennar - Mostly a positive experience but disappointed in craftsmanship

  • Anonymous
  • Verified HomeBuyer
  • June 27, 2019
  • Shafter, CA

Mostly a positive experience but disappointed in craftsmanship in some areas.

Lennar responded:
Thank you for sharing your comments. We are sorry to hear about the issues with craftsmanship in your home. Please send any items to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer Care

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Very happy with house but Garden grass was dead in places and has not been resolved,

  • Dean W.
  • Verified HomeBuyer
  • June 27, 2019
  • Renton, WA

We have had some gardeners out to re seed the dead areas a few weeks ago, we have watered day and night (which is at our cost) grass is still patchy, we are very disappointed, we would like to see the garden re turfed so we do not have to go through this hassle.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Narrow Reviews by Area