lennar Reviews
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What Homeowners Have to Say About lennar.
lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of lennar 20357 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Lennar - Onsite Builder - Superb Customer Care!
- Anonymous
- Verified HomeBuyer
- October 01, 2019
- Durham, NC
Onsite Builder - Superb Customer Care!
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
All good
- Vijay B.
- Verified HomeBuyer
- September 26, 2019
- Rancho Cordova, CA
Great
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Overall Happy New Homeowner
- Sherri P.
- Verified HomeBuyer
- September 26, 2019
- Folsom, CA
The sales team, design center and construction mangers in addition to Chris that handles the warranty are excellent and appreciate any questions or feedback we have. The quality of the materials/workmanship from the drywall company was below par. So many mistakes and problems with them after I closed.
Lennar responded:
Hi Sherri, thank you for sharing your comments about your home. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Delany Cove
- Melissa K.
- Verified HomeBuyer
- September 24, 2019
- La Marque, TX
I have had to have a bunch of stuff fixed or replaced since I moved in. They build these houses at a pretty good clip but a one year warranty should give all homeowners plenty of time to have any issues addressed. But Lennar is very responsive to these issues and they do follow-up in a timely matter. I hope all of the Construction Managers working at Lennar are as good as the one I had the good luck to be associated with. Andre is impeccable, friendly and knowledgeable. My customer care person also has done a good job. I do not regret my decision to purchase a Lennar home.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
First time buyer
- Anonymous
- Verified HomeBuyer
- September 24, 2019
- Richmond, TX
Definitely recommend financing and purchasing from Lennar.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
My experience with purchasing a house with Lennar
- Curtis M.
- Verified HomeBuyer
- September 24, 2019
- Jacksonville, FL
Put yourself in your best financial health, as to having the most control over your purchasing experience, i.e., credit score, income to debt ratio. This may sound like obvious advice, but I cannot emphasize this enough. Side note, inquire with the HOA about any personal things you intend to do on your property. I've had a nightmare.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Disgusting moth like bugs
- Jon N.
- Verified HomeBuyer
- September 24, 2019
- Phoenix, AZ
Bugs, bugs, bugs! We love our NexGen house except for the bugs. We've had 3 different exterminators out to try and get rid of them. I don't know what to do! I'm thinking we might just sell! I don't know how much clearer I can be! Not being vague at all!!!
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Warranty work.
- John C.
- Verified HomeBuyer
- September 24, 2019
- Castle Pines, CO
We love our Lennar home and our little neighborhood. Responsiveness on warranty work is a real problem. They are slow to respond and I have had to contact them multiple times on the same issues. I was also told that some of the things that were faulty was built to Lennar standards, which I find hard to believe.
Lennar responded:
Hi John, thank you for sharing your comments about your home. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 3
Rob the builder
- Richard L.
- Verified HomeBuyer
- September 24, 2019
- Dickinson, TX
This is our first new home buying experience and it was smooth and pleasant mainly because of Rob our builder. He held our hands and guided us through the whole experience. I think if he weren’t involved it probably wouldn’t have been nearly as pleasurable and fun. He is still instrumental in getting any of the warranty repairs taken care of.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Nice home with a few caveats
- Anonymous
- Verified HomeBuyer
- September 24, 2019
- Noblesville, IN
In general the home seems to be well-built, and Lennar was responsive with issues our inspector found prior to closing. The house seems to be well insulated and reasonably efficient. The garages are deceivingly small and are not very wide or will allow a full-sized truck to be parked inside (too short). The driveways are also very narrow at around 12' wide - several folks have had contractors widen their driveways after purchase. There are minor workmanship issues around the house such as walls that aren't square, trim that isn't square, troweled joints in the sidewalks that aren't ...
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Nice experience
- Anonymous
- Verified HomeBuyer
- September 24, 2019
- Rosemount, MN
The whole process was pretty simple. Some workmanship issues with some common sense items being overlooked.
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 4
Overall: Good
- James P.
- Verified HomeBuyer
- September 24, 2019
- Riverview, FL
Lennar employees were professional. Especially John, he was always helping me out and my neighbors on Rose Petal Street. The only thing I don't like is the fact that is they built off another neighborhood, so most people close to Twin Creeks come to our neighborhood pool. A gated community would of made this place better .
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Overall, Lennar builds a quality home.
- Joseph L.
- Verified HomeBuyer
- September 24, 2019
- Estero, FL
Brad, our sales rep was excellent. The project manager, Jason, was equally helpful. Sherri has been superb in her responsiveness and follow-up with issues.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Lennar - Good product overall.
- Troy C.
- Verified HomeBuyer
- September 24, 2019
- Victoria, MN
Good product overall. Details can be overlooked.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
Landscaping needs help
- Bradley M.
- Verified HomeBuyer
- September 24, 2019
- Saint Augustine, FL
Tiffany from Lennar is awesome. It’s a shame she doesn’t do landscaping, because that’s why lennar gets 4 stars.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Maintenance
- Milady J.
- Verified HomeBuyer
- September 24, 2019
- Lake Worth, FL
After closing we had to wait several months for the items to be repaired
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Mostly a good experience
- Nathan E.
- Verified HomeBuyer
- September 24, 2019
- Noblesville, IN
We love the home and the floor plan. They are very good at fixing issue's. The biggest problem is the whole house vibrates. Lennar went cheap on floor joists and braces and the slightest movements cause vibration, shaking and vibrating. We can feel the washing machine on spin cycle anywhere in the house, including the garage. Wish they would've braised the house better to deter vibration and shaking.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
What you see is what you get
- George C.
- Verified HomeBuyer
- September 24, 2019
- Fredericksburg, VA
There were no surprises, making trustworthiness the most important attribute.
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Big Operation
- Robin C.
- Verified HomeBuyer
- September 24, 2019
- Noblesville, IN
Lennar seems to be everywhere around here. That being said, there are many positives to purchasing a Lennar home: attractive designs, functional and attractive interior spaces, many inclusions that are extra with other builders, nicely landscaped communities, helpful ( for the most part) staff. On the whole, Lennar homes are a good value for the price. We are happy with our new home. The down side to purchasing with such a large company is you won’t get personal attention when something goes wrong, and there are limited opportunities to customize.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Excellent customer service.
- Ramon T.
- Verified HomeBuyer
- September 24, 2019
- Myrtle Beach, SC
Lennar has always there for us for any issue with the house.
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Good value
- Richard K.
- Verified HomeBuyer
- September 24, 2019
- Williamsburg, VA
Kevin C is with any doubt the best contact that Lennar could have!
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Good place for the money
- Anonymous
- Verified HomeBuyer
- September 24, 2019
- Indian Land, SC
The staff is helpful and attentive. As with any new build, problems arise. Problems were attended to quickly.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Love my new home!
- Valerie S.
- Verified HomeBuyer
- September 24, 2019
- Raleigh, NC
I was very hesitant to buy a new home in a planned community but I’m very happy with my decision we chose the value of the Lennar home over a smaller home with more attention to detail however for the most part we have not been disappointed. There have been a few issues with workmanship however Lennar is insanely fast to communicate and fix any issues that have taken place which is about as good as you can get on non-custom built homes.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Third party review
- Mohammad H.
- Verified HomeBuyer
- August 25, 2019
- Stallings, NC
Lennar is good builder. But, follow up is very poor. Roads are not done. Street lights are few and poor. The mail center is poor and a big trafgic hazrd. Betweem postal boxes and road there should be concrete. Now, it muddy grass The subdivision looks very poor unfinished roads. Please improve; Roads in the dub division Mail center Light in the streets Thanks.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Lennar - Very pleased.
- Patrick S.
- Verified HomeBuyer
- August 14, 2019
- Riverview, FL
Very pleased.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
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