Lennar Reviews

It was easy to deal with the lennar team and they were helpful to every aspect. There were some challenges but we were able to resolve it pretty quickly

Great experience with Lennar and Eric at Cleveland Hill!!! From deposit to close was maybe 3 weeks. Straightforward process, and incentives offered made the experience even better. My daughter and I are looking forward meeting the neighbors and enjoying the home and community.

Thank you

Paint job is sloppy. Doors were not appropriately hung(could see outside light underneath and above) cracked kitchen cabinets,

I had a wonderful experience visiting the title place; it felt warm and welcoming, especially being out of state. I do have some concerns and worries about other issues at the location. I believe this place is beautiful and could be even better if these concerns were addressed.

Need to fix any issues that the customer founds before walk through the home, I have to call the contractor and pay more money to fix the home while moving in.

I was assigned to the Home buyer concierge and he never reply to the customer inquiry or request. This is like a block hole once payment submitted the customer never receive any care anymore. I was promised items at construction meet and never delivered

I would never use Lennar again and would not recommend

Completed,

We had a smooth and easy experience

Our dealings with Heidi, The pool contractor .

Mortgage officer was unprofessional and incapable of doing his job. Brand new house looked like it never went through and inspection. Very slow warranty claim turn around times

It’s a worst experience buying house with lennar builder. They don’t work with you but against you. Lennar will never address complaints but will push your issue in loop so that you will give up and don’t raise new complaint . Lennar is a scam. We have all proof

We have had a few issues and it took a long time for anyone to respond. We all have air conditioning issues. We have an open ticket. The air does not blow in the master bedroom. I called the claims dept. Carla came out. She just said, I will have to send a technician. Over a week later, I have not heard anything from anyone. It is July in Texas, we would like the comfort that we pay for. We also have no water faucet/spicket in the backyard. We were told that is normal. I have never heard of such a thing . I had issued with my dishwasher and was told there is no warranty for appliances. We have a sprinkler head that does not work. Carla told us that the sprinkler head is underground and it is suppose to be. We mentioned issues we were having with our neighbors, they all said, good luck with that! No one ever comes out or fixes things. Not good. ... More

The sales department was amazing, my home inspector praised the construction workmanship, and my family and I are enjoying our new home!

Technician was very helpful and fixed the issue quickly!

Matthew was great to work with during the purchase. And has nothing to do with this review. We are disappointed in finding issues since moving in. Our house has now become a punch line…. We had a hole in our driveway appear (caused by the gas company). This was addressed promptly. Our smoke detector goes off if we cook anything over 350. The hvac unit stopped working for 2 weeks and it was WIRED INCORRECTLY!!! Now our washing machine is BROKE with a bad sensor and a 2 WEEK turnaround We are now wondering if we made a mistake trusting Lennar with a new build. I mean what is going to go wrong next?? ... More

I love the house and the LVP, gourmet kitchen and large master bathroom.

Had a few issues Lennar Customer Care took care of in timely manner. The onsite building mgr was fantastic !

Information about the total understanding of how the warranties work, what to do in case of an emergency, and identifying issues that can arise within the first 30 days should have been made known. My HVAC (thermostat for the AC isn't working, and when I reach out to the emergency service listed, they haven't called me back. It's been 3 days without AC).

Shannon in the loan department is horrible to work with.

No comment

First- you have to deal with way too many people during the process. Second- we have several issues with the house (water pressure, dishwasher, water in bathroom after rain, some flooring issues, and painting issues).

On time and very helpful.

Quick loan approval