Lennar Reviews

Lennar Dylan townhome was exactly what I was looking for with a first floor full bath and bedroom.

Communication,Workmanship, Sales team , we had to switch sales people .

I would not purchase another Lennar. Process and build quality was sub par at best

We love our home. The design, the appliances, etc. definitely was well designed. This is our second home with Lennar also. Definitely will continue to do business with them. Our new home consultant, Christine K., was absolutely fabulous. Thank you again!

communication was good through the process. Financing process was over the top complicated. Closing process was fine.

Easy closing, good customer service and so far house seems well built

Every step of the process was explained. The only issue we had was Docusign not working correctly.

My home purchase with Lennar is an interesting one. Some of the cons with the purchase include: no blinds included with the home, no doorbell added, and the windows in the living room do not open for any air circulation. I will probably not recommend Lennar to anyone else due to these issues. Although, I am grateful for my home because of the free appliances provided with the home.

Our home buying experience with Lennar was very easy from start to finish. We got exactly the hone we wanted at the price we wanted to pay. The online communication and closing was very easy.

Jason was wonderful to deal with but there was way too much computer time uploading and downloading info and and the system was not the best to work with. Poor Jason and I were on the phone almost daily with computer issues with Lennar site. Supposedly financial info that was uploaded was not there according to mortgage company in FL.

Encourage better customer service from your sales agents. This was a terrible experience overall even if the house is nice.

The way they responded to address any issues even after closing.

Overall experience was smooth however after the closing the expectation of the blue tap still has outstanding items more than a month in.

There were a few items noted in my independent home inspector’s report. Those issues were quickly addressed. My Lennar representative Paul ***** was very helpful, professional and courteous. The staff who conducted my initial and final walkthrough were very helpful, knowledgeable and courteous. My Lennar Mortgage Company representative was very helpful, efficient and courteous as well.

Everything fell into perfect place when we decided to purchase our home at *****. Our home is well-built and our neighborhood is quiet and friendly. The pool and the short distance to the beach, and other attractions and restaurants is phenomenal!

We purchased a townhome from Lennar. We're very pleased with the quality of the construction, the professionalism of every staff person we have come in contact with, and their attentiveness to ensure that everything and every detail is covered and we're pleased. Their communication is pure excellence.

Did not mention or reference their competition . They have a national exposure and a reputation

We've had a really positive experience with Lennar from the homebuying process through moving into our new home. Buying a new construction home can be overwhelming, but the Lennar team made the process straightforward and kept us informed along the way. We've been very happy with our home and the overall quality. What has stood out even more, though, is the support after closing. The team has been responsive when we've had questions or needed something addressed, and we've felt like they genuinely care about making sure we're happy with our home rather than simply moving on once the sale was complete. There are always little things that come up when settling into a brand-new home, but our experience with Lennar has been that they're willing to listen, respond, and work to make things right. That ***** of service has made a big difference for us. Overall, we're very happy with our decision to purchase a Lennar home and with the experience we've had. We love our new home and community and would absolutely recommend Lennar to others considering new construction. ... More

From start to finish, we felt our whole experience has been the best we've ever experienced with a new build. Highly recommend Lennar!

[TRANSLATED FROM ES] The only thing would be if its approval were a little less complex. Credit

This a great home for beginners, has several small details easy to fix on your own, the grass and trees have not warranty they just throw it in there and they don care of its condition so be aware of that, other than that it's a great home

Given that Lennar is a Production builder, not Custom or even *****, you expect lower-end builder grade materials, but maybe not so much the lower quality workmanship that seems to have come with it. The front door had gaps in the weatherstripping large enough to allow sunlight through on top and bottom; also apparently large enough to allow numerous spiders and bugs to enter. Interior doors fit so poorly/loosely that light on one side may be seen all around the door jamb when the room is dark enough. Door knobs throughout are loose and coming unscrewed after just one month. The garage door is the loudest I've ever heard, even after having it serviced by their own garage door contractor, who couldn't figure out why or how to fix it. It is also mounted so loosely that sunlight and heat enter the garage space all day, and likely all sorts of critters too. Interior walls are painted so thinly that a mere rub will mark it or take the paint off right away. To their credit, when we have submitted warranty issues, the builder has sent technicians out right away - even if they were unable to fix the issue (but still closed the work order...). We struggled with opening some of the larger drawers and doors until we purchased and installed our own choice of drawer/door pulls. The kitchen appliances are among the most basic, and will soon be upgraded. We do love the open floor plan! On the up-side, it leaves plenty of room for our own personal choice of upgrades to make it OUR home! ... More

Make sure sales staff does a better follow up w/their customers and be a little more accessible. I have purchased several homes in the past and the sales staff were much more thorough. There wasn't really any follow up after I closed on my home except a congratulations text from sales. My keys were temporarily missing, no pool fob, and the only person that seemed to treat me with a sense of urgency is Eric ***** who is awesome and should get a raise. These are not small purchases and buyers should feel excited about their big decision to buy with Lennar vs ALL of the other builders available in the same area. Word of mouth is the marketing magic in any industry and should be taken seriously because we all know it's a make or break for a lot of folks. I do enjoy this home I just expected more from a well know company especially since this is my 2nd Lennar purchase. Thanks ... More

Loan officer doesn't communicate well with the buyer on the progress of the loan and for the sale person in the Lennar side he doesn't check or follow on the buyer if there's something we need

We would like to share some feedback regarding our experience with the home-buying and construction process. We hope your company uses our feedback in improving the experience for future homeowners. Communication and Closing Process In the weeks leading up to closing, there were several instances when our salesperson was unavailable or out of the office, which left us uncertain about whom we should contact regarding questions and follow-ups. We understand that team members have scheduled days off and other responsibilities; however, having a clearly identified point of contact or backup representative would have made the process much smoother and less stressful. Additionally, on the day of closing, we were still asked to complete and sign additional documents that we had expected would have been prepared and provided to us days in advance. Having these items addressed earlier would have given us more time to review them and would have made the closing process more organized and reassuring. Parking The community has no street parking, and we were informed that there would be ample guest parking available. However, just a few weeks ago, some guest parking spaces were assigned to residences with one-car garages, further reducing the limited parking available to guests. What is particularly concerning is that the community is not yet fully occupied. As more homes are completed and residents move in, the parking situation will only become worse. If guest parking is already being reduced before the community is full, it raises serious concerns about whether there will be adequate parking for residents and their guests in the future. We ask that management provide a clear plan for addressing the community's parking needs as occupancy increases. Construction and Finishing Details We also noticed an issue with the placement and installation of some of the cabinets and the refrigerator. When the doors are opened, they come into contact with the surrounding walls. In order to prevent potential damage, we have had to add bumpers. While these help address the issue, they are noticeable and detract somewhat from the overall appearance. We would appreciate having these areas reviewed to determine whether there may be a more integrated solution that would allow the doors to open properly without contacting the walls while maintaining the intended appearance and finish. We understand that building a home involves many moving parts, and we recognize that minor issues can arise during the process. Our intention in providing this feedback is not simply to point out problems, but to share areas where improved communication, preparation, and attention to finishing details could make the experience more positive for future homeowners. We chose Lennar because we trust customer experience and improvement are genuinely priorities. I believe the better approach is to reach out and actually talk to the customer. A survey can identify issues, but a conversation can explain why and, more importantly, how the process can be improved. I am more than happy to speak directly with Lennar about our experience and identify the specific points and phases where communication broke down. I believe this kind of feedback can be much more valuable than a survey alone and could help improve the experience for future homebuyers. ... More