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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22028 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

22028 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar Easton

  • Chris D.
  • Verified Homebuyer
  • November 12, 2025
  • Avon, IN

I have waited until the sales and building process was completed before writing this review. I wasn’t sure if I was going to get the value and quality of construction so I watched my house being built daily. Upon meeting our construction manager and walking through the house, I was immediately impressed by his willingness to answer questions and address the concerns I raised, most of which he had already marked up to correct. I soon realized he really wanted to be great at his job and possessed the skills and abilities needed to be successful. Throughout the construction process we came to ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They didn't keep there word with us regarding the backyard.

  • Marco M.
  • Verified Homebuyer
  • November 12, 2025
  • Mount Juliet, TN

They told us they gonna to flat the backyard. And then they didn't. Also the accountant give us hard time through processing my loan . I wish someone who care can do anything about it

Lennar responded:
We appreciate your honest feedback and are sorry that your Homebuying journey did not meet your expectations. If there are any remaining warrantable issues you would like us to address, please send us an email with the details, referencing this review to CorporateCustomerCare@Lennar.com. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

kakar

  • Qais K.
  • Verified Homebuyer
  • November 12, 2025
  • Moreno Valley, CA

the sellers sucks, when they give me the keys alot was missing and my paperwork is still not complete

Lennar responded:
Good afternoon Qais, We appreciate your honest feedback and are sorry that your homebuying experience did not meet your expectations. We value the opportunity to earn back your trust and support you throughout your homeownership journey. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Bad

  • Elio A.
  • Verified Homebuyer
  • November 12, 2025
  • Homestead, FL

The material used for house are very low level.

Lennar responded:
Good afternoon Eliio, Thank you for sharing your feedback. We’re very sorry to hear that the materials used in your home did not meet your expectations. If there are any warrantable items that need attention, please submit a service request using your Lennar Account so our team can review your concerns and assist further. We hope that, moving forward, we can provide a great homeowner experience and work to earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 3

Process

  • Eric W.
  • Verified Homebuyer
  • November 12, 2025
  • Summerville, SC

Holly was amazing and was very responsive and helpful at every question or issue that arised. Carter was helpful with anything we needed. The large issue has been the lawyer and analyst they missed a few things and rushed through the paperwork missing multiple things and causing issues which to this day have still not been figured out. Tom and Diane were all over the place and contradicting themselves and each other through the whole process. We are still out almost 1000 because of they wrote a check to a creditor that can't be cashed and we have waited nearly two month for this issue to be ...

Lennar responded:
Good afternoon, Eric. Thank you for your feedback. We are sorry to hear that your home closing process was not smooth. We’re glad to hear that you are now enjoying your home. If this matter has not yet been fully resolved, please feel free to reach out to us directly at CorporateCustomerCare@Lennar.com
. When contacting us, reference this review and include details of your concern so we can assist with follow-up. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 4

Trustworthiness 3

Responsiveness 1

Good

  • Bettie R.
  • Verified Homebuyer
  • November 12, 2025
  • Ocala, FL

Overall is a very good experience thank you

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 3

Sunil

  • Sunil K.
  • Verified Homebuyer
  • November 12, 2025
  • Franklin, IN

You are working great you are home very good kumar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Building manager and sales person

  • Tony B.
  • Verified Homebuyer
  • November 12, 2025
  • Sherman, TX

The people I work with were always quick and courteous. The building manager was very professional and spontaneous in his reactions and work. Employees were professional and courteous.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied with the house model, great building manager

  • Anonymous
  • Verified Homebuyer
  • November 12, 2025
  • Myrtle Beach, SC

We like the three bedroom, three full bathroom model. The central air conditioning system works great. The building manager Wayne is very helpful, responsible and knowledgeable. He answered all of our questions quickly. He also helped us to resolve issues. In general, we are very happy with the purchasing.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Happy With My Home

  • Michael R.
  • Verified Homebuyer
  • November 12, 2025
  • San Antonio, TX

I really like my new home.Well built and well insulated.The energy bill savings really add up.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone we dealt with was great.

  • Barry B.
  • Verified Homebuyer
  • November 12, 2025
  • St Augustine, FL

We lived in Texas during the process. Much of our experience was done virtual. Everyone could not have been more gracious and helpful. We requested updates and pictures of the homes progress and they starting sending them to us every Friday. It was incredible.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great sales team. Home not as I expected.

  • Sheryl S.
  • Verified Homebuyer
  • November 12, 2025
  • Forney, TX

The agent that sold me the home was great. Every one involved was great. The issues I have had with the house are things like no towel racks in bathrooms, no faucet out back, no knobs or pulls on cabinet drawers and doors, no doorbell and the yard is very uneven. I realize the sod is new but I had new sod in my last home but it was flat. I am 78 with walking issues and have has a couple falls just walking outside.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

Sept 2025 Lennar Purchasr

  • Paul S.
  • Verified Homebuyer
  • November 12, 2025
  • Ocean City, MD

Pretty quick process from 1st contact to settlement - under a month. Quality of home seems very high The builders team was courteous professional and very responsive. Lennar employees were proactive informative and professional.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Awesome experience

  • Allan L.
  • Verified Homebuyer
  • November 12, 2025
  • Sequim, WA

The team was very thorough on getting the few items that needed attention before closing …especially Mike. Kim was awesome on the walkthroughs…..explained everything very well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Olga Y.
  • Verified Homebuyer
  • November 12, 2025
  • Venice, FL

Wonderful experience with Lennar title and selling team

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Loan approval staff

  • Kempy S.
  • Verified Homebuyer
  • November 11, 2025
  • Land O' Lakes, FL

Very frustrating with the process and arduous data requirements. Although the staff was helpful they seem to be hindered by rules that are arbitrary and rigid. In the past 15 years we have purchased several properties and with a credit ratings above 850 we had to do the preponderance of work where in other loan companies we do very little of that.

Lennar responded:
Thank you Kempy, for your honest feedback. We are sorry to hear that your Homebuying experience did not meet your expectations. We hope that moving forward, we can earn back your trust as a Homeowner. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 4

Responsiveness 3

Joyner

  • Remond J.
  • Verified Homebuyer
  • November 11, 2025
  • Pooler, GA

They were just trying to make it convenient for me and my family

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Experience

  • Myriam C.
  • Verified Homebuyer
  • November 11, 2025
  • Florida City, FL

Really quick and easy process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor quality

  • Debra M.
  • Verified Homebuyer
  • November 11, 2025
  • Thornton, CO

The homes are built with cheap materials, walls are thin and you can hear every little noise from neighbors and cars. They do not level the backyard or remove invasive weeds with thorns and stickers. The buyer is responsible for excavating the backyard and the fencing.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Lennar

  • Jaylon G.
  • Verified Homebuyer
  • November 11, 2025
  • Rosharon, TX

10/10! Experience was smooth love the home! the process was non stressful. Very transparent from the start! I would buy Lennar again !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

unfinished issue kitchen cabinet hinge loose, bedroom floor stained. we addressed them our selves

  • Maritza M.
  • Verified Homebuyer
  • November 11, 2025
  • North Fort Myers, FL

The sale was easy, informative and very helpful. From start to finish we have no complains. however, some issues with the electrical in 2 of the bathrooms. I called and they gave me a number for the contractor in charge, but frankly I've been busy. I'll for the number again and I'm sure they will take care of whatever it is. I'' give Lenar homes an AAA rating, the best in the market at a reasonable price.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Our Experience with Lennar was Seamless and Enjoyable!

  • Mary B.
  • Verified Homebuyer
  • November 10, 2025
  • Camden, SC

Lennar really paid attention to our home buying needs and provided superior customer service from our first contact with their sales rep (Tina) to handing us the keys of home ownership. Working with Lennar’s financing team was the easiest home buying experience we’ve ever participated in (5+homes bought in past years). Their tours, walk throughs, focus on explaining how various utilities, appliances, and the home’s infrastructure worked, and including their incentives and warrantees put our minds at ease. The home itself is gorgeous. We love our new home!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Thanks to God we have a new and blessed home.

  • Janeth D.
  • Verified Homebuyer
  • November 09, 2025
  • Pilot Point, TX

We are happy with our new house. The process was very good and fast.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Purchase experience

  • Anonymous
  • Verified Homebuyer
  • November 08, 2025
  • Acworth, GA

Heidi, the salesperson, is excellent to work with. She has guided very well. Kiwan, the construction engineer, is amazing; he provides great customer service.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Construccion foreman / home warranty / poor response

  • Abelardo N.
  • Verified Homebuyer
  • November 07, 2025
  • Goodyear, AZ

I wouldnot recomend lennar to otherhome buyers

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

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