Lennar Reviews in Raleigh Durham Chapel Hill, NC

good experience and customer service

Lennar did respond to our issues systematically. Sometimes it was slow but it's good in general.

overall a good experiences would hope in future they would;d offer more options in each package

Time and trustworthy was exceptional

Overall, through 4 months we are happy. We have noticed some workmanship that was below our expectations for a $475k home. Mike

Very fast and efficient build. A few small detail issues here and there, but to be expected. Would recommend for a new build.

The process and working with the staff was great. My only advice….be very observant and petty during you walkthrough/new home delivery. Look at counter tops for damages, walking vinyl floors in socks to feel n listen for imperfections. Look at the grouting.

Get all promises in writing!!!

Builder was great with explaining things and fixing everything that was asked.

Overall my experience with Lennar has been outstanding. The girls in the office and the construction manager had great communication and helped whenever they could to answer any questions or issues I had. This has turned out to be a great neighborhood as well! The only complaints I have is HOA which is currently run by a company that makes you feel like you live in a communist country. They offer no help or even a response when asked for it but is quick to tell you what you need to do or haven’t done with very little grace period. My other complaint is with the Lennar Mortgage side of things. Poor communication and waiting until the last minute to get everything in, causing closing to be pushed back by a few days. With all that being said, things have been great in the new house so far and it came with great upgrades making it a smart home. Thanks to everyone that helped make this a wonderful process in buying my first home. ... More

Good job..the style is excellent.!

We love our new home and Fendol Farms. Once we were thought the closing process things were much easier. Seems like the coordination between Lennar and the land developers needs some work. The few issues we had with the home were handled quickly and without questions.

Great selections offered and workmanship is great. Very excellent experience with the walk through dying closing.

Home buying experience was fine. Customer care responsiveness to resolve issues could be better.

Quality and on schedule. Good Responsiveness.

Their follow up with getting things fixed was good.

Very happy over all with home and process. Disappointed with follow through of amenities like pool, club house, att access, walking trails around pond. None are finished and paying Hoa fees still

A well built home. Built on time. Very pleasant process. Don't know what else to say.

I'm very happy with my Lennar home. The customer service is much better in Fendol Farms than it was in my previous community Kitts Creek. I'm having some problem with the heating in one of my bedrooms that isn't yet 100% resolved. Some of the cosmetic aspects could have been done more carefully; i.e. painting and concrete work. Overall very satisfied.

Overall, the process has been very good during the building and delivery. Post delivery, living in a place where there are lot of constructions going on, there is always debris , Coffee cups, lunch boxes etc in your yard consistently. No one seems to be acting on that.

We love our new Lennar home especially the location and the layout of the house. Our construction manager was fantastic - honest, dependable, and hard-working. I will note a very interesting part of this entire process was the fact that Lennar corporate only communicated with my husband. We purchased the home together as a married couple, yet all communication only was sent to my husband's email. Not a huge issue except when your husband is not the type that checks his personal email frequently and it just seemed like a step back in time to the 1950s because everything was addressed to "Mr. XX". My name completely left off all communication. Just seems odd for such a "modern" company. ... More

Difficult to contact to resolve issues. Poor landscaping prior to moving in, was told it would get fixed however, I have been waiting 3-4 months for new sod I was promised.

Nice home; alot of repairs needed to be done; Lennar was responsive; they always tried the cheap way first but when that didn't work they always fixed it correctly.

Onsite Builder - Superb Customer Care!

I was very hesitant to buy a new home in a planned community but I’m very happy with my decision we chose the value of the Lennar home over a smaller home with more attention to detail however for the most part we have not been disappointed. There have been a few issues with workmanship however Lennar is insanely fast to communicate and fix any issues that have taken place which is about as good as you can get on non-custom built homes.