Lennar Reviews in Minneapolis St. Paul, MN

What Minneapolis St. Paul Homeowners Have to Say About Lennar.

Read all 608 verified reviews from homeowners that built a new home with Lennar in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Minneapolis-St. Paul Area

608 Reviews in Minneapolis-St. Paul Area

Star Rating Breakdown

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.7

Responsiveness 3.6

Lennar in Minneapolis-St. Paul Area

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Customer Reviews

Terrible untrustworthy

Casey M.
Verified Homebuyer
July 17, 2019
Woodbury, MN

The townhome is not level, the trim work and cabinets are all crooked. There was holes in the subflooring they just put carpet over and never thought we would find. Our backsplash was cracked and they didn’t want to fix. They installed the wrong size island counter top, wrong kitchen sink, wrong facets in every bathroom, wrong shower heads in every shower, and wrong door handles on all the exterior doors. Our builder Mark Prokosch was terrible and completely untrustworthy and never responded to emails. He never seemed to know what was going on and never replaced items that were suppose to be changed out. ...

Lennar responded:
Hi Casey, thank you for sharing your comments about your new home. We are sorry for the difficulties you've described. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Responsiveness 1

Excellent customer service before and after

Yuxin Y.
Verified Homebuyer
July 17, 2019
Woodbury, MN

Very satisfy with Lannar’s Service. From build a house with sells person to after moving in. When I have any problems, they always did their best job to make things work!!

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Very responsive to fixing issues

Scott W.
Verified Homebuyer
July 17, 2019
Lake Elmo, MN

We are very happy with our new home and the Lennar team

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Lennar makes the home buying process very easy.

Gordon P.
Verified Homebuyer
July 09, 2019
Cottage Grove, MN

Lennar makes the home buying process very easy.

Total Score 4

Quality 3

Trustworthiness 5

Responsiveness 5

From first House to firt Home

Muhammad Z.
Verified Homebuyer
July 03, 2019
Lakeville, MN

I was in the process of looking into my first house for last 3 years, and finally Lennar had the one that was my first Home.

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Awesome job Ray!

Dennis C.
Verified Homebuyer
July 02, 2019
Blaine, MN

Awesome job Ray!

Total Score 4

Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Review

Fernando N.
Verified Homebuyer
June 25, 2019
Woodbury, MN

Decent builder with great customer service. The Sales person, Robbie is superb. Issues with workmanship and commissioning. AC was not hooked up. Discovered it when it got warmer. Should never have accepted the unit from the sub.

Lennar responded:
Hi Fernando, thank you for your feedback. We are sorry for any inconvenience you experienced. Please send any outstanding items to us at corporatecustomercare@lennar.com if you would like us to follow-up for you. – Lennar Customer Care

Total Score 4

Quality 3

Trustworthiness 4

Responsiveness 5

I Love Lennar!

Krystal S.
Verified Homebuyer
June 24, 2019
Rosemount, MN

I am a first time home owner and all my coworkers had me a bit freaked out about the process. I heard tons of horror story about their builders. I have nothing but wonderful things to say about Lennar. I LOVE my home, the staff are all amazing and the experience was great! I would and do recommend Lennar to everyone I know and meet. Lennar you are truly the BEST IN THE BUSINESS!! Thank you!

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

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