Lennar Reviews in Indianapolis, IN
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What Indianapolis Homeowners Have to Say About Lennar.
Read all 745 verified reviews from homeowners that built a new home with Lennar in the Indianapolis area. Indianapolis homeowners have rated Lennar an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar
has 4.1 out of 5 stars in Indianapolis Area
745 Reviews in Indianapolis Area
Lennar in Indianapolis Area
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Customer Reviews
Lennar - Lennar is reliable and i will recommend
- Deborah F.
- Verified Homebuyer
- November 09, 2021
- Brownsburg, IN
Lennar is reliable and i will recommend
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Good people to work with… decent home…but low end appliances…cheaper
- Anonymous
- Verified Homebuyer
- November 03, 2021
- Pendleton, IN
Good people to work with… decent home…but low end appliances…cheaper grade carpet….wall paint could be nicer…Not accustomed to subdivision where all the homes are relatively identical. Rate it 7 / 10
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Lennar - Lovely built home design where everything is included
- Anonymous
- Verified Homebuyer
- October 21, 2021
- Avon, IN
Lovely built home design where everything is included
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Poor craftsmanship
- Troy T.
- Verified Homebuyer
- October 19, 2021
- Noblesville, IN
There were several items that had not been completed by the time of closing and several more issues once we moved in. We have now been in our house 4 months and are still experiencing issues. I feel that Lennar is now more about quantity than quality.
Lennar responded:
Hi Troy, thank you for this review. We are disappointed to hear about the incomplete items in your home at the time of closing. We would like to apologize for the frustration this caused for you and would like to do anything we can to help. If you have any outstanding items requiring attention, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 2
Lennar - Lennar homes are outstanding and the spacious.
- Oyebanke B.
- Verified Homebuyer
- October 13, 2021
- Avon, IN
Lennar homes are outstanding and the spacious. The design is one of its kind. We get compliments from visitors. There are enough spaces between the Buildings.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Quality of the workmanship and materials
- Randolph H.
- Verified Homebuyer
- October 13, 2021
- Fortville, IN
Lennar do not use the best even middle of quality or workmanship and materials.
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 4
Lennar - Melinda was great as a sales rep.
- William B.
- Verified Homebuyer
- October 12, 2021
- Westfield, IN
Melinda was great as a sales rep. The entire crew, Jordan, Josh, JT et al just the best. If there is an issue, they are ON it quickly. Fair, responsive and responsible.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar my best option
- Olusesan B.
- Verified Homebuyer
- October 05, 2021
- Brownsburg, IN
The value for the house is best i ever see anywhere and response to issues is topnotch.Everything about lennar homes were topnotch. I love lennar homes. If I have opportunity of buying house again I will choose LENNAR!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Sales office with Curt and Staff
- Jeffery L.
- Verified Homebuyer
- October 05, 2021
- Westfield, IN
Sales office with Curt and Staff
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Poor finish work
- John H.
- Verified Homebuyer
- September 28, 2021
- Westfield, IN
Quality of finish work is sub par , paint finish and quality is straight garbage. Your contact to repair this is overworked and doesn’t have the time to be helping with repairs. This should be put on the trades.
Lennar responded:
Hi John, thank you for writing a review. We would like to apologize for the frustrations you experienced with finish quality in your new home. Please reach out to us at corporatecustomercare@lennar.com, if there are any outstanding items that require attention and we will follow-up. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 3
Lennar - The refrigerator and dishwasher were faulty by design
- Saad H.
- Verified Homebuyer
- September 23, 2021
- Zionsville, IN
The refrigerator and dishwasher were faulty by design
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 3
Lennar - If I ever bought another home, it would be with this builder
- Annette R.
- Verified Homebuyer
- September 23, 2021
- Fishers, IN
If I ever bought another home, it would be with this builder
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Responsiveness
- William C.
- Verified Homebuyer
- September 22, 2021
- Westfield, IN
The sales staff were top notch. They stayed with us through the entire process. Once we moved in, the responses to our issues have been quick and effective.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Lennar - Quality of materials and workmanship is extremely poor.
- Thokozani M.
- Verified Homebuyer
- September 17, 2021
- New Whiteland, IN
Quality of materials and workmanship is extremely poor.
Total Score 4
Quality 1
Trustworthiness 2
Responsiveness 1
The ability to stay on a projected timeline
- Ronald V.
- Verified Homebuyer
- September 15, 2021
- Westfield, IN
Curt in sales, JT, and Josh in responding to issues are outstanding
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Lennar - I loved the team I worked with!
- Andrew L.
- Verified Homebuyer
- September 14, 2021
- Westfield, IN
I loved the team I worked with!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Enjoying the new home overall.
- Nicholas M.
- Verified Homebuyer
- September 14, 2021
- Brownsburg, IN
Enjoying the new home overall. Sales Represntatives was accessible for questions. We did have have to battle Lennar to provide items/ detail work that were in the purchase agreement. Be prepared for “that’s within tolerance” when doing your walkthrough when there is clearly an issue.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 2
Viet kept us up to date with our build every week. He let us know what they contractors were gonna be doing the current week and what they would be doing the next week.
- Jeffery C.
- Verified Homebuyer
- September 07, 2021
- Bargersville, IN
We are very happy with our new home. The process went smoothly for us. We had a few things that needed correcting and it was taken care very well. it did not happen as quick as I would have liked but the work was done to my satisfaction and i was pleased with the workman ship. Cory has stopped by my home as he was driving thru the neighborhood to check and make sure everything was done to our liking so i really appreciated that. The same for Viet
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Lennar - We had a good experience with everyone we worked with.
- Michael S.
- Verified Homebuyer
- September 04, 2021
- Noblesville, IN
We had a good experience with everyone we worked with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Covid shortages seemed to affect some of the quality.
- Anonymous
- Verified Homebuyer
- September 01, 2021
- Westfield, IN
Covid shortages seemed to affect some of the quality. Shortages on certain building items have shown up with the make-ups not fitting properly etc. They attempt to correct but product shortages continue and have hampered them.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Lennar - Sales staff, construction process, and issue resolution all have
- John K.
- Verified Homebuyer
- September 01, 2021
- Westfield, IN
Sales staff, construction process, and issue resolution all have been too-notch!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Repairs post closing
- Anonymous
- Verified Homebuyer
- August 31, 2021
- Danville, IN
Repairs that needed to be completed prior to the "needed" review for the sales department were priority. Details that need correction post that review certainly take a back seat. Vendors do not like accountability
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 2
Lennar - Work closely with Lennar financing
- Joseph D.
- Verified Homebuyer
- August 25, 2021
- Westfield, IN
Work closely with Lennar financing
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
Lennar - Overall the experience was good, but I wish that I was offered
- Aicha C.
- Verified Homebuyer
- August 12, 2021
- Westfield, IN
Overall the experience was good, but I wish that I was offered a choice of lots and be more involved in the building process.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Getting in on ground floor of any community is a must in order to give
- Anonymous
- Verified Homebuyer
- August 08, 2021
- Westfield, IN
Be prepared to be on site daily to ensure quality workmanship and materials. Use of substandard wood products is unacceptable even if “wood is hard to get and you get what you get” attitude. They build these homes repetitively so efficiencies should be passed down to the consumer but is not. Homes are fit together to tightly with no room for mowers to slide through. My air conditioner was hit snd dislodged. The landscapers do not grade yards properly including picking up rocks and proper leveling before laying down sod. Also they set up a founders club if first 15 buyers to run the ...
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 3
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