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Lennar Reviews in Chicago, IL

What Chicago Homeowners Have to Say About Lennar.

Read all 377 verified reviews from homeowners that built a new home with Lennar in the Chicago area. Chicago homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Chicago Area

377 Reviews in Chicago Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Lennar in Chicago Area

View Homes

Customer Reviews

Overall great experience in purchasing a home.

  • Anonymous
  • Verified HomeBuyer
  • April 18, 2023
  • South Elgin, IL

From the start to end. The home buying process was great. From the sales to the builders. They kept us up to date on the process.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Professional & Responsive

  • Maria C.
  • Verified HomeBuyer
  • January 26, 2023
  • Huntley, IL

We love our Model House called, Rutherford! We recently purchased a new construction home with Lennar Builder and I couldn't be happier with my experience. The process was smooth and the team at Lennar was extremely helpful throughout. They made sure to keep me informed every step of the way and were always available to answer any questions I had. The quality of the construction is top-notch and I love all of the modern amenities that come with the home. Overall, I had a fantastic experience with Lennar and would highly recommend them to anyone in the market for a new construction home.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Creekside Crossing

  • Anonymous
  • Verified HomeBuyer
  • December 04, 2022
  • Plainfield, IL

Rated above with the stars

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

CEDENO

  • Carlos D.
  • Verified HomeBuyer
  • September 27, 2022
  • South Elgin, IL

I insist, they must improve the future buyer's evaluation system because they create a state of anxiety in the family every time they request a collection and it feels like you take one step forward in the purchase process and three steps back.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Happy with my New Home

  • Margaret G.
  • Verified HomeBuyer
  • September 06, 2022
  • McHenry, IL

Nothing but positive things to say so far. The sales process and mortgage team were great, so simply and easy. The warranty issues so far have been addressed very quickly and I am pleased with the overall quality of the building.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - Good home designs, but could use some improvement.

  • Jean C.
  • Verified HomeBuyer
  • May 03, 2022
  • Huntley, IL

Good home designs, but could use some improvement. ie. outlet placement, pod light placement, space in utility room, width of bathroom doorways, and options for grab bars.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Loan process was terrible, had to outside finance...

  • John C.
  • Verified HomeBuyer
  • March 22, 2022
  • Crystal Lake, IL

Standard garage is to small for a set of standard cars. Bathrooms are just adequate, could have been so much better. Tough to live in a monitored community... Big brother is always watching.

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Lennar - Process was very straightforward and support provided at all

  • Michael T.
  • Verified HomeBuyer
  • January 19, 2022
  • Yorkville, IL

Process was very straightforward and support provided at all steps.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Lennar - I would recommend Lennar.

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2022
  • Crystal Lake, IL

I would recommend Lennar. It was a pleasure working with them.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

The help I received from the organization as a whole.

  • Kafi R.
  • Verified HomeBuyer
  • January 14, 2022
  • McHenry, IL

The people at Lennar were helpful and there every step of the way.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Smooth process

  • Laura G.
  • Verified HomeBuyer
  • November 30, 2021
  • Batavia, IL

All the process with Lennar was very smooth and easy, and for me that I was a first homebuyer was such a relief. The thing that I appreciate most was that you can choose all the colors of your house and personalize as you want. All the staff is very pleasant and always ready for all the requests.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Lennar - Have enjoyed my experience and enjoying the new home!

  • Brian S.
  • Verified HomeBuyer
  • November 09, 2021
  • Yorkville, IL

Have enjoyed my experience and enjoying the new home!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Working with field team was great. Lennar Title not so much

  • Anonymous
  • Verified HomeBuyer
  • September 14, 2021
  • Plainfield, IL

Office staff was friendly and informative. The building manager was a pleasure to work with and everything went smoothly until closing day. Lennar title did not have the paperwork needed to close on time so we were delayed in the closing of our new home.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Lennar - Overall experience has been good.

  • Thomas H.
  • Verified HomeBuyer
  • May 11, 2021
  • Plainfield, IL

Overall experience has been good. Construction supervisor Steve was excellent and warranty customer care man Pat are very good.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Lennar - Good job

  • Dennis M.
  • Verified HomeBuyer
  • April 07, 2020
  • Manhattan, IL

Good job

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Could be better

  • Anonymous
  • Verified HomeBuyer
  • March 27, 2020
  • Plainfield, IL

The style of house , space, and design are great. Workmanship should be better

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Customer Satisfaction is a Priority

  • Frank K.
  • Verified HomeBuyer
  • March 25, 2020
  • Manhattan, IL

Construction proceeded in a timely manner. The meeting prior to drywall installation was helpful in explaining what would happen next. the walk-through prior to closing assured us all work was done well. The few minor issues we had after moving in were handled quickly, usually immediately. Other issues were handled within 1 or 2 days by the contractor involved. Happy with the results and the home.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

I love my house!

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2020
  • Volo, IL

I love my house! I would definitely recommend Lennar to anyone trying to build. Doug, Pete, Colleen, and Joe were so great and incredibly helpful. My only issue occurred after my home was built. I requested a simple electrical problem to be fixed and it was never done. I got the run around from Ellen and the electrician. Needless to say my problem was never fixed.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 2

LOVE OUR NEW HOME BUT SERVICE AFTER THE SALE IS LACKING

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2019
  • Volo, IL

THE PURCHASING EXPERIENCE AND THE PEOPLE PRE-SALE WERE WONDERFUL. EVERYONE WAS VERY ATTENTIVE AND REACTED VERY QUICKLY TO ANY ISSUES. HOWEVER, AFTER THE SALE SUPPORT IN SOME CASES IS LACKING. THEY NEED TO FINISH THE HOMES TO COMPLETION BEFORE MOVING ON TO NEW UN-SOLD HOMES IN THE DEVELOPMENT. MOST OF THE CURRENT HOME OWNERS IN OUR DEVELOPMENT FEEL THE SAME WAY. THERE IS SUCH AN EMPHASIS ON BUILDING NEW SOLD & UNSOLD HOMES THAT FINISHING EXISTING NEW OCCUPIED HOMES IS PUT ON THE BACK BURNER. SUGGESTION......FINISH WHAT YOU STARTED BEFORE MOVING ON TO THE NEW PROJECTS.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Lennar - For the price of the home it matches the quality.

  • Anonymous
  • Verified HomeBuyer
  • July 04, 2019
  • Saint Charles, IL

For the price of the home it matches the quality.

Total Score 4


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Easy buying experience, but not flawless.

  • Keith S.
  • Verified HomeBuyer
  • February 10, 2026
  • Sycamore, IL

This purchase experience is Lennar's second chance at earning our business. The sales experience on our first experience in Elburn, IL caused us to walk away. This second experience was better and enough to get our business. The home we chose has the space to suit our needs. The lot is good. We were able to choose some finishes, but the outside finishes were finalized, or so we thought. We were told that the brick was backordered, and what we were shown was more of a contrast between the siding that what we actually received on the build. When we were asked about the brick that was ...

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Andare of Talamorec

  • Kenneth S.
  • Verified HomeBuyer
  • May 27, 2025
  • Huntley, IL

I like my home but it has been a headache since first doing our walk through. I can’t believe that Lennar is okay with the condition of their homes when it is time to close. The house was dirty. Walls, floors, cabinets, windows all dirty. It has been 60 days and we still do not have grass. I want to plant flowers but unable to. I would not suggest Lennar home to others. My first new built home was Cambridge. They were so much better

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Townhouse

  • Anonymous
  • Verified HomeBuyer
  • May 14, 2025
  • Lindenhurst, IL

The overall moving experience was great. However, I find that the workmanship is less than subpar. Maybe it’s just me, but I’m into the details. Some of the doors are rough on the bottom. There are spots on the doors where paint is missing. The kitchen cabinet doors should have stoppers on them so that when you open them, they don’t bang against the wall.

Total Score 4


Quality 2

Trustworthiness 4

Value 4

Responsiveness 5

New house

  • Michael P.
  • Verified HomeBuyer
  • November 29, 2024
  • Yorkville, IL

It’s a new house a lot of little things need repair we’ll see how they respond to them

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

Workmanship leaves a lot to be desired, there are many unfinished or poorly finished work all around the house.

  • Adelina I.
  • Verified HomeBuyer
  • October 16, 2024
  • Huntley, IL

There are many mistakes on the finished floor, there are spaces between the boards and pieces of the underlying material sticking out between the boards of 5he floors. Also on the floors and thresholds are dents and I was told by the first person assigned to see my problems that I had to wait 60 days before complaining. Another big issue is the fact that we don’t have a mail box yet and of course there is no delivery for packages available to us either. Hope they resolve all of these issues soon

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2