Lennar Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Lennar.
Read all 1435 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Tampa-St. Petersburg Area
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Customer Reviews
Troubled Start
- Cortland L.
- Verified Homebuyer
- March 04, 2020
- Ruskin, FL
The buying process and went well. There were small issues that were addressed with the home itself. Bigger issues have not been resolved and I feel I am being ignored by Lennar. A construction worker broke a sprinkler head, I told Lennar but nothing was done. Due to the busted head, my water bill was extremely high. I was told Lennar would reimburse me but needed to provide 3 bills. I did and never heard anything back. Two trees in my front yard died and the house was not 4 months old when it happened. I told Lennar but they said they do not cover that or it is not under warranty. Getting ...
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Lennar - From the day we moved in we had issues.
- Amie W.
- Verified Homebuyer
- March 04, 2020
- Wimauma, FL
From the day we moved in we had issues. Had to plead with people to come fix anything. Mt bathroom floor is now squeaking!
Lennar responded:
I'm sorry to hear you are experiencing delays in getting your concerns addressed. Please send us an email to corporatecustomercare@lennar.com with your contact information and address so we can look into your items and have them documented and addressed properly.
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Best home buying experience I’ve had
- John W.
- Verified Homebuyer
- March 04, 2020
- Wimauma, FL
The home was built very well. The process was great no complaints with lennar at all! Only issues were with Cal Atlantic they were the worst and wouldn’t recommend them ever!!!!
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Lennar - Good homes
- Wilfredo M.
- Verified Homebuyer
- March 04, 2020
- Riverview, FL
Good homes
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Terrible Quality
- Caitlyn M.
- Verified Homebuyer
- March 04, 2020
- Riverview, FL
Lennar focuses on quantity rather than quality! I moved in my new home in September and have had nothing but issues! I would never recommend a Lennar home to anyone.
Lennar responded:
Hi Caitlyn, thank you for your feedback about your home. We are sorry to hear about the issues you described and we hope things have improved. Please email us at corporatecustomercare@lennar.com if there are items needing to be addressed and we will follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 4
I would not buy Lennar again
- Trinity E.
- Verified Homebuyer
- March 02, 2020
- Wimauma, FL
The house is built fast and cheap. Workmanship is poor quality. Home advertises as "comes with everything", but it doesnt come with essential items you would expect from a home; such as coach lights, door bell, sliding door bug screen, drawers in any bathrooms and list goes on. Lennar also did not disclose very important information such as; we live next to landfield, and many more information would have made us not move here if we knew. I won't be buying lennar again nor will i ever recommend them to anyone i know.
Lennar responded:
Thank you for taking the time to share your feedback with us. Please send us an email to corporatecustomercare@lennar.com with your address and contact information so we can address your concerns with you as soon as possible.
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Lennar - Awesome
- Keven J.
- Verified Homebuyer
- March 01, 2020
- Land O' Lakes, FL
Awesome
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointed
- Robert J.
- Verified Homebuyer
- February 28, 2020
- Wimauma, FL
Really do your research. Do a very thorough walk through and Che k every little thing. Everything! And do not sign until it is all done properly. No promises! Repairs first.
Lennar responded:
Hi Robert, thank you for sharing your feedback about your new home. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
So far not a great experience with Lennar
- Kynaisha C.
- Verified Homebuyer
- February 27, 2020
- Wimauma, FL
Was left with dead SOD, every day I discover a new issue with the house. When I moved my stove there was a huge hole on the wall which I’m sure allows for uninvited guest (bugs) to make their way into the house. When we contact them for issues they don’t respond in a timely manner
Lennar responded:
Hi Kynaisha, thank you for sharing this feedback about your home. We are sorry to hear about these issues. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Sales and Service are top notch
- Robert P.
- Verified Homebuyer
- February 27, 2020
- Land O' Lakes, FL
Sales and Service are top notch
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great Experience
- Kimberly G.
- Verified Homebuyer
- February 27, 2020
- Sun City Center, FL
Robert was our contact person, he walked us through the house and all its features, has been helpful and available throughout the process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Great experience!
- Christina V.
- Verified Homebuyer
- February 26, 2020
- Wimauma, FL
Great experience!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - I guess you get what you pay for.
- Lominy P.
- Verified Homebuyer
- February 26, 2020
- Wimauma, FL
I guess you get what you pay for.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Lennar is cool
- Edward R.
- Verified Homebuyer
- February 26, 2020
- Wimauma, FL
Are house buying experience with Lennar was relatively easy! Buying a home can be one if the most stressful things you ever so! Lennar made it easy in a lot of ways!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very Pleased, but not ecstatic
- David W.
- Verified Homebuyer
- February 26, 2020
- Riverview, FL
After living in the house for a couple of months, my wife and I notice that there are paint spatters on the carpets and other flat surfaces, uneven floors on the second floor, poor grout cleanup on floor tiles through out the house. Agreed that these items are not huge issues (except for the uneven floors upstairs) but with these issues, 5 stars is not possible.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
First time home buyer/va loan
- David R.
- Verified Homebuyer
- February 26, 2020
- Sun City Center, FL
While the sales contact I worked with did seem like a used car dealer, he did stay late to get the sale. Lennar hasbeen caught with their hands in the cookie jar a few times. Lennar owns Eagle Mortgage and Eagle Mortgage owns the appraisal company. This allows them to get to closing quickly, which is very nice for the buyer. It also makes it very easy for lennar to put loan packages together that it shouldn't. I am lucky, most of the process was easy and efficient. It's not the best build quality in the final touches, but it is a solid house.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
No trust in Lennar
- Bryan T.
- Verified Homebuyer
- February 26, 2020
- Wimauma, FL
We were excited to be buying a brand new home in a great community. We trusted our construction manager that they were resolve issues and unfortunately we are now five months later and still battling to have items fixed. Do not trust them and get everything in writing.
Lennar responded:
Thank you for taking the time to provide us with your comments. We are sorry for any delays you may have experienced in getting items addressed in your home. Please send us an email to corporatecustomercare@lennar.com with your address and contact information so we can get your items addressed for you.
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 2
Good easy process
- Wendy G.
- Verified Homebuyer
- February 26, 2020
- Riverview, FL
Buying a home with Lennar was a good experience. Anessa the Lennar rep is what truly made it worthwhile. Other than that I have not had any issues so far except for not enough coats of paint on the wall and having to kill bugs inside the house due to them leaving windows open etc while building the houses.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Disappointed in the level of service
- Milton S.
- Verified Homebuyer
- November 28, 2019
- Wesley Chapel, FL
I am a repeat customer with Lennar and this experience was not at all like my first one. So many things were wrong with the house and we purchased in May. I was built too fast and no one paid attention to details. I would not recommend Lennar to anyone
Total Score 2
Quality 2
Trustworthiness 4
Responsiveness 4
Twice is not a charm
- Anonymous
- Verified Homebuyer
- November 28, 2019
- Riverview, FL
I bought a lennar home in Las Vegas, NV and now in Riverview. The only benefits is all inclusive. Cleanliness, responsiveness to problems, and customer service are almost non existent.
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
Not Good
- Lawrence L.
- Verified Homebuyer
- November 28, 2019
- Tampa, FL
I never take these surveys but always will for Lennar. Out experience has been atrociously poor. 1 star is not a low enough rating. Ridiculous amount of issues with house and horrible customer service.
Lennar responded:
Hi Lawrence, thank you for sharing your comments about your experience. We apologize for the issues you have faced with your home since moving in. If you would like us to follow-up on anything, please send details to corporatecustomercare@lennar.com and we will review. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Happy with New Home
- Anh N.
- Verified Homebuyer
- November 28, 2019
- Wesley Chapel, FL
Very pleased with the house and services.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not tickled delighted and happy!!!!
- Latoyia W.
- Verified Homebuyer
- November 24, 2019
- Sun City Center, FL
I was initially pleased with watching our home being built from the ground up however as it came time to close on the property things started going Awry. We picked out a corner lot and was advised by the agent this would all be our land. As they lay the sod we began to notice they weren’t filling in the corner side of the home. As we did our first walk through blue taping things that would need to be completed before move in the house was covered with blue tape. When we came back to complete our final walk through we noticed hardly anything was completed. Our home was still covered in blue ...
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Totally awesome experience
- Diana M.
- Verified Homebuyer
- November 21, 2019
- Riverview, FL
Totally awesome experience, I’m telling everyone About the easy stress free process of home buying with Lennar .
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lovely House
- Lance W.
- Verified Homebuyer
- November 21, 2019
- Wesley Chapel, FL
We have been running into some cosmetic issues which we addressed immediately especially since the warranty would expired whiting a year. After that you on your own This is a beautiful house that has mostly everything we were looking for base on our family dynamics.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
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