Lennar Reviews in Fort Myers, FL

I went into closing thinking everything was set and costs were set. I get there and the cost increased $10k. The closing agent and I called the loan lady Ali who was very rude and accusing me of not reading what I signed. I advised that I can walk away from the deal and her response was good we’ll keep your $5000. In reality the information was never given to me to sign so it seems like Ali didn’t do her job. We spoke to her boss who I get doesn’t know the specifics of what was presented in the loan but there was no accountability on lennars part to make it right. I was just told that’s another part of lennar that we cannot control. I spent the entire day to be told the prices changed, which it doesn’t by $10,000. Also there was no concrete cost that they could show that totaled anything near $10,000. I love the home but dealing with Ali and Lennar mortgage made it horrible. ... More

Buying with Lennar was a nightmare. From start to finish the process was a circus. By the end of this adventure I was ready to pull the plug and start back over with a new builder. 100% would not recommend Lennar.

The process started out good, we were working with Ali initially. They transferred out case to Heather H. And everything fell apart. She continually called to ask fir documents that were sent 2 to 3 times already, still I was patient, until she contacted us on the day of closing asking for paystubs and w2's. Now keep in mind these documents were sent at the very beginning of this process. I asked her if this was normal to ask for these things on day of closing. In my mind everything would have been in order by then. At this point, they transferred us back to Ali G. We were told we needed 18 thousand more dollars to make this happen ( now we are day after closing). We also needed 6 thousand additional dollars for reserves. Up until this point, I had never heard the word " reserves". We were guaranteed to get that 6 thousand back after closing. I was told to get a wire transfer from a family member and that money would be returned to us about 2 weeks after closing. I borrowed money with the full intent to pay them back immediately. Well, as the days went by, I checked in on this and we were only getting back 3400 of the 6 thousand reserve dollars. Lennar did not hold true to 80% of the lies that they told us. It was a very frustrating and disapointing experience. My husband and I both missed work on 2 different occasions when we were told we were closing. I think I cried more during that time then i ever have, it was awful. After the closing date, we were told that this would not happen if we didn't come up with 24 thousand dollars. I had already bought furniture, had plans to have family down. You can understand how upsetting this would be. I don't know what Heather H. Was doing but she certainly wasn't doing her job. As a senior loan officer for Lennar, I would expect some professionalism and knowledge from her. She left out critical details, lost documents over and over again and basically steered us in the wrong direction the entire time. I really b would not recommend Lennar to anyone I know. That being said, I love the house, it's beautiful. Just go with another mortgage lender, DON'T USE LENNAR. ... More

I am licensed real estate agent, and this purchase is the worst experience I experienced in over 30 plus years in the business. I worked with Lennar previously and things did go smooth, but not this time. Things that went wrong : 1) I had a contingency to be respected. But it was ignored in the contract 2) house completion date that I was told was moved forward by 3 months which was not convenient at the time 3) steering toward “ Preffered lender”, which at first failed to communicate properly. Then, the “ best deal “ on mortgage rate was unacceptable, but the management did come thru here as they allowed outside lender at the last moment to step in 4) HOA document took a very long time to provide , and only got provided months after contract signing 5) walk through was done with no running water. This was communicated too late to cancel it. 6) items at walk through that were inoperable were put on the repair list, but not repaired prior to closing 7) repairing these items through Lennar warranty is proving to be difficult. ... More

We had the worst experience with the lennar sales team and construction crew. I would never recommend lennar to anyone. It’s suppose to be fun and exciting purchasing a home ours was the compete opposite.

My experience was and still is a nightmare. I was looking at Townhomes because of a change in my life circumstances. I felt I could manage a Townhome on my own. I qualified for financing through Lennar Mortgage. A salesman by the name of Zach showed me a couple of models. I wanted to proceed with a purchase offer but was concerned my house would not sell because of today’s market. I was told by Zach that if my single family house didn’t sell I would not qualify for financing and would get my $5000.00 deposit back. Zach said I had nothing to worry about because with my income I would never qualify for the two mortgages. My house was on the market for about 7 months. My budget became tight now that I’m on my own so I tried to refinance my existing mortgage with another lender to lower my payments. I was approved to refinance my existing house but the lender was not going to disperse any funds on a house that was actively for sale on the market. My house did not sell. I had to transfer my deposit on the Townhome with Lennar twice because the purchase contract expired every 90 days. I was out of town when my purchase contract expired for the third time and was asked to re sign all the paperwork a third time. Again, I was out of town traveling by car. Zach told me if I didn’t re sign the paperwork his “manager” was going to cancel my contract. I could not complete the documents in the timely manner Zach insisted I complete them. So my contract was cancelled by Lennar. Zach / Lennar will not return my deposit of $5000.00. That’s quite a bit of money to lose because my existing home did not sell and I could not meet the deadline to sign a purchase contract for a third time, while I was out of town. I would never encourage anyone to sign with Lennar unless you want to be financially violated. Now Zach will not return my calls. Pathetic and shameful business arrangements. Zach was the salesman who insisted I put the $5,000.00 down so that Lennar Mortgage would know I was a “serious buyer”. Again pathetic and shameful business practices. ... More

Purchased home was not cleaned from construction. Never can reach the HOA. HOA does not enforce rules.

People working for you, sales rep and project manager their liars that don’t deserve to be around no one

My first-time home buying experience with Lennar was extremely disappointing, and I feel obligated to warn other homebuyers especially first-timers before they commit to this builder. From the beginning, communication was a major problem, especially from both the loan officer Nick and the construction manager Nick. As a first-time buyer, I expected guidance, reminders, and clarity throughout the process. Instead, I constantly had to remind them of important deadlines and follow-up on documents that they should have been managing. Their lack of communication created unnecessary stress and confusion from start to finish. The situation became even worse when we were told our home would be ready for signing before the end of the month. Based on Lennar’s own timeline, I informed my landlord that we would be moving out by the end of the month. But sure enough, we were delayed from our original closing date which was NOT due to the home not being ready, but entirely because of the loan officer Nick’s failure to properly walk me through the loan process, explain documents I didn’t understand, and communicate critical deadlines for submitting paperwork. My original closing date was October 5th. It was delayed the day before twice in a row. I didn’t end up closing until October 23rd. That nearly three-week delay left me and my family extremely stressed, unsure if we would even be able to secure the home before the date we told our landlord we would be moving out. All of this could have been avoided with basic communication and professionalism. The worst part of the entire buying experience came at the end, when I had already committed and had no choice but to move forward after giving my landlord our move out date. On top of that, the construction manager and his contractors failed to address the issues listed in my third-party inspection which I paid for out of pocket. Most items were simple, obvious fixes, yet many were ignored or “repaired” in a sloppy, half-done way. It felt like they wanted to rush through instead of ensuring the home was delivered in proper condition. To be fair, the only positive experience I had with Lennar was at the beginning with the sales consultant Dan, who was very informative and communicative. He was actually the reason I proceeded with Lennar in the first place. Unfortunately, everything after that especially the loan and construction process was the complete opposite. After this experience, I will never buy another home from Lennar again. The stress, lack of communication, last-minute delays, and poor quality of repairs completely ruined what should have been an exciting milestone. I’d honestly rather go back to renting than deal with another home purchase through them. I strongly recommend future buyers to proceed with caution, get your own third-party inspection, and be prepared for a lack of accountability from their team. ... More

constructions is supper poor, Customer service worst. Sales person no knowledge of product is very minima. I will not recommend to any one to get Lennar property

Items on walk through list were only partially completed - for example sealing of door gaps. Tile floors throughout were spotted with glue and paint splatter and not cleaned. Wall paint is horrible - gently wiping removes existing paint. Master shower floor grout is a different color near drain and we were told it was soap scum after 2 showers. No it was not - scrubbing by us changed nothing. Pantry shelving was cut too long and not in the cradle hardware. This should not have taken weeks to remedy. I expected to move into the pantry sooner than that. But - worst of all - our lanai pavers are covered with overspray and paint. We would like to seal them, but will not do this over the paint mess. This was reported to Nathan who promised to take his photos of it to his manager the next week since she was out of the office that week. We heard nothing and contacted Nathan at the end of that next week to get the results from the supervisor and were told she was fired and Nathan was going on vacation for 2 weeks. So now, a month later, NOTHING has been done. This is poor customer service and shoddy workmanship. I cannot recommend Lennar for these reasons. ... More

Quality is terrible. Warranty work for major issues is also terrible. Mold in home found 5 days after closing. House was leaking from multiple points around entire home. Pool patio flooded with 15 minutes of rain.

Everyone understands that purchasing a new home can be more than more stressful things you do. The lack of responses from the mortgage team is very poor. Creating more stress for the family. There has been multiple issues with the home. The floors still look terrible. There are multiple areas in all the rooms where you can see the layer of cement still on the tiles. The master bathroom sink faucet were installed too far away from the sink where it drips onto the counter. Only two of the six low-voltage connections work the electrician has come by five times and not resolve the problem Most of the walls are not square. There was a drip under the kitchen sink that damaged the laminate on the wood. We still have a hole in the living room wall from the electrician because he did not bring the adequate tools to run the wire. There are multiple tiles that are shipped and not covered by the warranty after we moved in This has not been a pleasant experience when we thought we were buying a dream home at Brightwater community Lennar is a major home building company who reports quality, I would like to understand your definition of quality. ... More

I would not recommend buying a home from Lennar. The materials used in their construction are extremely cheap, resulting in numerous issues that they refuse to fix. Poorly finished walls due to defective materials. If you're looking for a high-quality, well-built home, I strongly suggest exploring other builders.

I know that buying a new home always has challenges, but for me this has been a nightmare. The biggest thing is that Lennar pushed the build to close a month early which led to all kinds of quality issues and financial complications.

The buying experience was awful, salesperson was not very helpful. No communication during the construction process at all. No clue what was going on and no questions answered. I spent a lot of money on a house and no one at Lennar cared for quality and craftsmanship. Why not spent a little more money on quality materials so the homeowner can move into a quality built house (ex. hurricane windows and doors in the entire house except front door glass, why?).

THE INTIRE PROCESS WAS A JOKE. SALEMAN WAS AWFUL FROM THE GET GO. TONS OF ISSUES, SEE MY PREVIOUS REVIEWS

My contact during the build was supposed to be Sam. 99% of the time he couldn't answer my question or sent me elsewhere. I was rushed to close so much that "Move in Ready" was "Move in Mess". Not cleaned, huge number of unacceptable flaws, chipped doors, paint splatter on tile and screen, construction material in pantry and drawers, AC filter was filthy, smoke detector was beeping, ring doorbell was missing. It was awful! No dumpster for garbage, no mail keys, elevator was on the fritz. When I asked about what to do, I was told to put in a ticket to warranty the corrections. Why? Why isn't it clean and Move in ready?? No happy at all. I was the one to call the County Waste Management to get the dumpsters delivered. I was told that there would be a garbage shoot to dispose of household garbage. Not even the building manager had ever heard of that. It wasn't my imagination. The property has paper and garbage and building materials all over! I was told that I would have toilet paper holders and towel bars. Look at Babcock they said, everything would be in your condo except lights, fans, things like that, but you will have the bath fixtures. Should I wait for them to be installed? maybe they will be installed with the Garbage Shoot Sam???? I'm sure the CEO of Lennar wouldn't accept that this was move in ready. Oh and when I had warranty work done, the place was left with lights, fans on, and had used the toilets and left seats up and urine in the bowl. Really??? I would like someone to explain why my 1st home owning experience with Lennar Builders was such a Circus. ... More

I would never recommend you guys to anyone I wish I could tell people when I see them in the neighborhood not to buy here it is the worst house it was put together like a 5 year old did it sorry I brought with you guys

Overall, not what I expected. Sadly, Lennar was once a decent home builder, not any longer. Lennar are now all about the bottom line and keeping shareholders happy - a production builder! I owned a Lennar home in Wellington, Florida and Colorado. Both were decent homes. This home has been pulled apart within the first month of closing. The drywall removed to correct simple issues. Ones that the superintendent should have addressed during construction. I love the layout of the home but the level of workmanship leaves much to be desired. After one month of living in the home and trying to unpack, whilst dealing with drywall dust, I gave up for a few days. Drywaller’s, trim carpenter, painter all coming and going. Still a long list of ‘warranty’ issues EXCEPT these are not warranty issues. These are problems from before closing. I found a 4 page QA sheet that specified due to be rectified by 19 April! Did not happen. So now, I have to deal with a long list of items that the superintendent did not address before closing. The yard is being torn out today! The sod was installed and not watered sufficiently and I was told to give it time! When you have a couple of watermelon plants in your yard and one has a watermelon growing, you know there is an issue! The sod was installed on 17 April and looked good. Downhill from there. The sod company are professional but like homeowners have to deal with, they have to stay within the Lennar ‘boundaries’! The closing was planned for 26 April, then pushed back and then brought forward again. I lived in Colorado and had all of my belongings on a moving truck in storage. I had to keep changing the date with the company. I moved to Florida and closed on 5 May (whilst I had paid for 4 hotel stays beforehand) and then had to rent an Airbnb for 10 days as Lennar had messed me around so much. The truck was scheduled to arrive 20th May and I ended up moving into home on 15th May and sleeping on a mattress with camping chairs. I asked if Lennar could, at least, comp me for a couple hotel nights - crickets! Push, push, push to close and at one point I was ready to walk away from the $59k deposit! I was beyond frustrated. What should have been a new start in my life, has turned out to be a nightmare situation. Lennar do not work uniformly with all of the trades and the homeowner suffers. Customer service should be pivotal in this experience and sadly it is not! A homeowner should not feel like they are ‘one’ against ‘all’, yet that is my experience. I have been GC on two home remodels - one was a 7,700 sq ft home that took 11 months. I know true workmanship. I am experienced and know what is acceptable and what is not. What happened to you Lennar? What did you decide that quantity overcame quality? I would not buy a Lennar home again and wish I had bought an existing home and not a new build. ... More

This is my second home with Lennar in the past 4 years. Closed in April, still have not been able to move into my home. Expenses have multiplied however no home. No one takes responsibility and no one held accountable. They force you to close on a home that is not completed with the high quality Lennar sells people on. Completely dissatisfied.

My kitchen cabinets are still not finished and I have 13 cracked travertine pool times that are cracked, also on driveway paver is cracked. I should not have closed when I did. I trusted and never again

Lennars home buying experience is horrific. From the lies that the manipulative realtors spew, to the horrible workmanship. Their goal of Lennar is to only complete a house to 90%before closing. Punch lists are never completed. Extremely manipulative to women. Take total advantage of. Do not buy a Lennar home.

Quality and Customer service Sucks. Wish i could Rate NEGATIVE

Is not a good company