Lennar Reviews in Phoenix Mesa, AZ

Great value for what you pay. Love that everything is included.

best house for the price

Very helpful and informative

Good work, love it

For the most part, happy with my purchase.

Super John was fantastic.

Good quality and great customer service

Lennar is the home for anyone who is happy with the exact model presented. During the purchasing process some inquiries or requests were received with a 'No' Sorry. Lennar also put a limit on a reward card presented at the time we closed on the purchased, when ready to use Lennar had pulled the funds back, so missed out. Be careful of any promotions or giveaways. The Construction Manager has been wonderful and quick to respond on some mirror issues.

Would change a few things, however, overall pretty good.

Bugs, bugs, bugs! We love our NexGen house except for the bugs. We've had 3 different exterminators out to try and get rid of them. I don't know what to do! I'm thinking we might just sell! I don't know how much clearer I can be! Not being vague at all!!!

All involved were helpful and kind in the purchase of my home.

No changes and limited choices.

We are overall happy with our new home, our home took about seven months to be built from the date we purchased it, and the home Is very modern and clean looking, the house is built with the latest materials in all areas, very energy efficient, LED lighting, appliances were included as well except for the washer and dryer, they are very good quality and not cheap base models, the only issue we had Word minor imperfections such as painting in very small spots, We pointed this out during our first home walk-through and some of it got fixed but some of it never was, The home itself is very good quality but I think the contractors they use for somethings do a quick rush job and don’t realize that things don’t look perfect, in our case it was just some of the painting in areas was a little out of place, The home itself is very good quality but I think the contractors they use for somethings do a quick rush job and don’t realize that things don’t look perfect, in our case it was just some of the painting in areas was a little out of place, (i.e door frames look like they were painted too much and started to drip then then dried that’s way, front door paint can easily tell it was touched up with a brush therefore has a different pattern in small areas) ... More

Buyers should be involved in the entire building process, making sure what they are getting suits their needs.

I like the layout of the house but there are a lot of small details here and there. Like pencil marks were left in the kitchen walls. Wall plates were dirty with caulking. Small details that weren’t explained. The celebration and closing day to go over the house seem rushed. The representative was talking really fast and rushing through the check list. The sales representative was rhonda and she answer all my questions she showed me all the house models. And also all the houses that were available.

NICE HOMES GOOD EXPERIENCE OVERALL

It’s been about 2 months since we moved in our new Lennar smart home in North Phoenix. So far everything seems to work out as we expected. No major problems but the usual minor new build issues. I’ve heard many bad reviews about Lennar in other locations but we’re lucky not to experience just yet. As usual, customer care is slick and untrustworthy so just make sure you know how to deal with them. Best!

Buying the home was the easiest process. Everyone was so attentive and kind. Trying to get ahold of anyone now to go over things or answer questions is impossible.

I recently retired from 50+ years in the California homebuilding industry, and our new home is in Arizona where I am not nearly as familiar with the minimum building codes here. With that said, my opinions are perhaps tainted based on my experience and expectations. To begin with, the builfing code requirements here appear to be less than those minimum standards in So. CA. We purchased this home because we love the floorplan (Trilliam Next-Gen) and the value. The workmanship in most all of the installations is above average quality for what I have seen over the decades, so they obviously have good supervision and controll over their subcontractors. The specifications overall are mostly of basic or minimal quality, but in general we are happy with our purchase. One complaint I have is that this builder (and many other production builders in the area) are using thicker post-tension slab foundations (which is fine), but they do NOT provide any perimeter footings, thus making it easier for stormwater to penetrate under the foundation. I have built dozens and dozens of post tension foundations, and in CA there are always deepened footings (at least 18" below the bottom of the slab) poured monolithically beneath the footings, which also helps to avoid moisture from getting beneath the foundation. Also, they do not include gutters, downspouts, or area drain systems. Therefore it is not surprising to find youtubers sharing about movement in their new homes, as these ommissions are conducive to allowing for expansion and contraction of the soil and differential settlement. For this reason I strongly recommend that buyers consider alternatives in completing their hardscape and landscape, as to avoid future problems. At the very least I will be installing gutters, downspouts, and a 4" area drain system around the perimeter of our new home, and this should alleviate some of those concerns for potential problems. On the positive side, our construction manager has been EXCELLENT, a seasoned professional himself, and anxious to take care of any concerns or direct me as to how to resolve issues. In fact, all of the empolyees I have met have been great. My only suggestion is that you (the buyer) do not rush into buying until you have first explored all conditions, as there can be surprises once you review the CC&R's. Above all concerns, your first concern should be to carefully read and study the Purchase agreement and CC&R's in their entirety, as eacch development has their own issues, and once you accept your purchase agreement it is too late to change your mind. Also, in reading the numerous different hundreds of pages of closing documents there can be contradictions between them, such as the fact that your deposit is actually Non-Refundable, while it states in the initial documents that your deposit is refundable. So if you change your mind on your home location after your contingency period (as we did), Lennar will allow you to make that change, but they will not consider providing a refund if you cancel beyond your contingency period. All things considered, I would definitely buy another Lennar home, especially given the excellent service that most of their employees have provided us every step of the way. ... More

Going through the process of purchasing my new home was good. Good communication and explanations about the process and what was coming next. Once I got in the house, there was a list of things that needed attention which still have not been addressed. Mainly the back fence is not secure, the dirt is dangerously loose and my dog has to stay on her leash and be monitored while outside. Send help!

Buying a home thru Lennar was a simply process.

Hoping they correct all defects. Only in home 2 mo . We will see if they correct all defects to model home and construction standards...

Workmanship on the house was lacking in a few areas and getting those issues resolved definitely took longer than it should.

Tom is always helpful and tries to get things taken care of. We have had problems with our carpet they finally determined it was defective and had to replace all of our carpet. When they pulled back the pad workers had filled holes in cement with DIRT! The new carpet isn’t any better, our so called Luxury carpet is cheap. It’s takes over three minutes to get hot water in kitchen sink, it is such a waste of water. Our gated community is only gated after 6:00PM. We were told all construction traffic would be using Pat Tillman and they DO NOT. We are suppose to have trees behind our view fence, Five months later still no trees. Communication between sales people, contractors, and HOA need to get on the same page. Happy to say we love the area and have wonderful people that live in Encore. ... More

Great C/S thru purchase process, try to make sure repairs by move in are complete, on day of getting your key, else be prepared for delays.. Responses are great, actions were lagging.