KB Home Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About KB Home.
Read all 1110 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in San Antonio Area
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Customer Reviews
KB Home - Great customer service with the client always in mind
- Zachary R.
- Verified Homebuyer
- February 23, 2022
- San Antonio, TX
Great customer service with the client always in mind
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - The responsiveness to all issues and concerns.
- Johnny W.
- Verified Homebuyer
- February 18, 2022
- San Antonio, TX
The responsiveness to all issues and concerns. We received a fair price for the home we purchased. The workmanship appears to be excellent.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Poor quality materials
- Anonymous
- Verified Homebuyer
- February 15, 2022
- San Antonio, TX
I’m dissatisfied with the quality of cheap materials that KB Homes put into the building of the homes. Although they build the homes in great locations. Still the quality needs better performance, design and selection.
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 4
KB Home - The attention to details of the workers.
- Ernest B.
- Verified Homebuyer
- February 15, 2022
- San Antonio, TX
The attention to details of the workers.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall
- Anonymous
- Verified Homebuyer
- February 15, 2022
- San Antonio, TX
The home buying process in the beginning was straight forward. There were some delays during the build phase and communication could have been better. We have been in the house for 3 months and we’re finding signs of port craftsmanship. Trying to get things fixed can be frustrating.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
KB Home - Great builder.
- Pedro L.
- Verified Homebuyer
- February 14, 2022
- Bulverde, TX
Great builder. Very responsive when issues come up.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - The entire staff at KB have been great!
- Anonymous
- Verified Homebuyer
- February 11, 2022
- Converse, TX
The entire staff at KB have been great! LeMonte, Shannon, and Cody are awesome!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Everyone was hands on trying to get things done as quick and professional as possible.
- Davian W.
- Verified Homebuyer
- February 11, 2022
- San Antonio, TX
Everybody was really good at keeping things on track. I will proudly recommend kb homes to my own friends and family
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Customizability
- Michael E.
- Verified Homebuyer
- February 08, 2022
- San Antonio, TX
Was able to build a home I would live in for generations.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lack of communication between everyone to get things done
- Richard C.
- Verified Homebuyer
- February 06, 2022
- Converse, TX
If we didn't call every few days we would have not know any info about our house. We had to stay on top of our build to make sure things were done correctly
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
good communication, Bob did an excellent job of keeping us up to date with everything
- Ernesto G.
- Verified Homebuyer
- January 25, 2022
- San Antonio, TX
great value, great upgrade options, excellent quality
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Fantastic home!
- Brittany R.
- Verified Homebuyer
- January 25, 2022
- San Antonio, TX
Fantastic home! The craftsmanship is superb! My realtor, whom has seen all other home builders, is still impressed the quality here!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love the floor plan
- Nichole L.
- Verified Homebuyer
- January 25, 2022
- New Braunfels, TX
Communication with sales rep was difficult. Due to shortage and winter storm pushed back move in dates. Great Experience with everyone else, on the KB team. We love our home
Total Score 3
Quality 5
Trustworthiness 5
Responsiveness 4
KB Home - Communicates very well.
- Christopher D.
- Verified Homebuyer
- January 21, 2022
- SAN ANTONIO, TX
Communicates very well. Any issues were taken care of right away.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great experience I have been recommending KB to Al of my friends
- Attaa A.
- Verified Homebuyer
- January 20, 2022
- San Antonio, TX
Great experience I have been recommending KB to Al of my friends
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Everyone involved made this experience as painless as possible
- Preston P.
- Verified Homebuyer
- January 19, 2022
- Converse, TX
Everyone involved made this experience as painless as possible
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Nice
- Anh P.
- Verified Homebuyer
- January 19, 2022
- San Antonio, TX
Nice, enthusiastic, professional, patient and relationships
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great experience with the home builder from beginning to end!
- Daniel J.
- Verified Homebuyer
- January 18, 2022
- New Braunfels, TX
Great experience with the home builder from beginning to end! Would highly recommend KB Home to any future home buyer(s).
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
KB Home - Everyone was really good at what they did!
- Eric M.
- Verified Homebuyer
- January 12, 2022
- San Antonio, TX
Everyone was really good at what they did!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
KB Home - Great experience with Kb home and the team
- Anonymous
- Verified Homebuyer
- January 12, 2022
- Boerne, TX
Great experience with Kb home and the team
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - My salesperson was great to work with and very responsive to
- Dalimari V.
- Verified Homebuyer
- January 12, 2022
- Converse, TX
My salesperson was great to work with and very responsive to issues
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
The whole team followed up with me weekly to provide me with updates
- Jamil L.
- Verified Homebuyer
- January 12, 2022
- San Antonio, TX
I have seen many homes from different builders and I must say KB has the best quality, upgrade options, to make the home the way you want it. Other builders just have cookie cutter homes.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
BRETT was Awesome.
- Edward C.
- Verified Homebuyer
- January 05, 2022
- Seguin, TX
Brett was awesome. He catered to our unique needs. He ensured our homes was complete and to standard. The small nick picky things we discovered were fixed as soon as we addressed it to Brett. I would buy any house he is the foreman for. I am just happy that he works for KB Homes.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Overall experience
- Vamsee P.
- Verified Homebuyer
- January 05, 2022
- New Braunfels, TX
Frequent followups and updates.. great attention to detail
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Overall Buying Experience
- Asma W.
- Verified Homebuyer
- January 04, 2022
- San Antonio, TX
The house was built very quickly and all issues that we had with it was fixed promptly after we moved in. I would recommend KB homes to whoever is trying to build a new home. Their neighborhoods always have the best exterior designs. Don’t believe me? Go to the closest one near you and take a look. You may end up wanting to look inside as well.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
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