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KB Home

KB Home Reviews in Austin, TX

What Austin Homeowners Have to Say About KB Home.

Read all 1153 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Austin Area

1153 Reviews in Austin Area

Star Rating Breakdown

5 ★ 843

4 ★ 168

3 ★ 72

2 ★ 39

1 ★ 31

Ratings by Category

Overall 4.6

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.4

KB Home in Austin Area

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Customer Reviews

A+ Production

  • Charusorn C.
  • Verified Homebuyer
  • December 20, 2018
  • Pflugerville, TX

Very trusted, productive, and knowledge of a true builder

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Very unorganized company

  • Anonymous
  • Verified Homebuyer
  • December 20, 2018
  • Round Rock, TX

We moved in less than 3 months ago and the walls and ceilings are already starting to separate and show visible holes. There are 4 additional issues that we have been waiting to get addressed as well.

KB Home responded:
Hi, Kyler, if you need assistance with this, we'd be happy to help. Please feel free to e-mail CustomerRelations@kbhome.com. Best wishes. -- Lynn

Total Score 2

Quality 2

Trustworthiness 2

Responsiveness 1

Excellent experience

  • Michael S.
  • Verified Homebuyer
  • December 20, 2018
  • Hutto, TX

Exceeded expectations. Great job

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5