KB Home Reviews
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What Real Homeowners Say About KB Home
With an average rating of 4.5 stars, KB Home is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 11947 verified homebuyers to give you an honest look at what it's like to build a new home with KB Home. Read their unedited reviews, feedback, and complaints to help you decide if KB Home is the right builder for your new home.
Customer Reviews
fantastic experience, and I would buy from KB again
- Jeanette M.
- Verified Homebuyer
- September 18, 2024
- Plumas Lake, CA
I like the quick response to KB team members always there to solve my problems with my home or any questions. KB team is very prompt at resolving any issues you may have a great team to work with and I love my new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Grateful for the Homebuyer incentives
- Jasmin T.
- Verified Homebuyer
- September 18, 2024
- Princeton, TX
Seamless transition from buyer to homeownership
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Wet concerned and helpful to us
- Stacy R.
- Verified Homebuyer
- September 18, 2024
- Parrish, FL
Fixed small issues after we moved in with no trouble
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great team
- Sandra T.
- Verified Homebuyer
- September 18, 2024
- Nuevo, CA
Overall, the KB team was awesome from beginning to end. Communication was key when purchasing home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Friendly answer all questions quickly
- Myles M.
- Verified Homebuyer
- September 18, 2024
- Hockley, TX
All KB we worked with were great.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Hassle-free New Build
- Tabassum M.
- Verified Homebuyer
- September 18, 2024
- Phoenix, AZ
This is our first home, so we were initially nervous about where to look as we were looking for a new build. We were so lucky that our realtor introduced us to KB and this area (KB Liberty, Phoenix). I really like KB's lot size and their design utilization. From beginning to end, they made sure we understood each step, from salesperson to construction manager - they gave us weekly updates on the progress. They gave the house within the time frame, in fact, a little bit early, I would say. I feel like a few materials could be better, although they are basic. It has been two months since we ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Great experience
- Edward R.
- Verified Homebuyer
- September 18, 2024
- Princeton, TX
I really enjoyed this process. Perfect timing, great customer service. Knowledgeable and caring. I recommend this builder to everyone.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Braydon, Michael, Victoria
- Daniel B.
- Verified Homebuyer
- September 18, 2024
- Cypress, TX
Braydon was excellent in every aspect of our build and even makes himself available to help after the house was completed. Definitely above and beyond any other experience I’ve had with houses I’ve had built in the past. Michael was very responsive to any concern we had through the whole process it was a pleasure working with him. Victoria was very responsive with any questions we had and made sure we had everything we needed to make the finance and closing process as smooth as possible. KB team members showed outstanding customer service and I am very happy we built with KB! If ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Build Plans and Staff
- Paul O.
- Verified Homebuyer
- September 18, 2024
- Hockley, TX
Enjoyed the experience and knowledgeable staff. Made buying and maintaining a residence easy
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Alberto
- Alberto C.
- Verified Homebuyer
- September 18, 2024
- San Antonio, TX
Issues still pending that were identified on the final walk. Contractors care very little for the material that is new, they drag cabinets, scratch countertops, force dry wall when curries not fit installed crack bath tub, chalking bad work, home dirty, no pressure wash of garage and sidewalk and driveway. My opinion house over priced for the workmanship. No pride in the work they do. Just waiting to see who calls to text and make right. Good Luck right?
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 1
Excellent job everyone.
- Juan B.
- Verified Homebuyer
- September 18, 2024
- Alvin, TX
Great job, I’m very happy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highly satisfied
- Arturo S.
- Verified Homebuyer
- September 18, 2024
- Winter Haven, FL
I am very please from the service provided by all that were involved in the purchasing of the home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
David
- Azhar P.
- Verified Homebuyer
- September 18, 2024
- Tomball, TX
David sales guy is very proficient and helpful. Always there to answer any questions we had and kept us informed every week on the progress of our construction. Excellent customer service!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pleased with my KB Home purchase
- Jodie Y.
- Verified Homebuyer
- September 18, 2024
- Auburndale, FL
Worth the price paid for the home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Easy homebuying
- Anonymous
- Verified Homebuyer
- September 18, 2024
- Vacaville, CA
Brielle assisted me in my home buying. She answered every questions, returned my calls. Jas facilitated my lending process to the closing.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 3
Great
- Tom N.
- Verified Homebuyer
- September 17, 2024
- Pflugerville, TX
Easy and quick to have ready to move in home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Experience with KB Homes
- Jose P.
- Verified Homebuyer
- September 17, 2024
- Humble, TX
The homebuying process and experience was great, my agent was really responsive, helpful and available for questions. The house itself is pretty good overall, but it has many workmanship issues that any homebuyer will want to get more professional work done to their newly constructed house. It seems like the skills, professionalism and quality of some of the construction workers that built the house are very low. Like I mentioned before, the house overall is good, but there are many finishes that it was done rushing and just to finish the job. They didn't take pride in what they were ...
Total Score 5
Quality 2
Trustworthiness 3
Responsiveness 5
Positive and stress free
- Jessy P.
- Verified Homebuyer
- September 17, 2024
- Saint Cloud, FL
We had a very positive and stress free experience buying our home from KB Homes.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good efficient comfort
- LUNEX L.
- Verified Homebuyer
- September 17, 2024
- Davenport, FL
Beautiful, good price and enough for me
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
excellent and very professional. all staff on kb home
- Jesus M.
- Verified Homebuyer
- September 17, 2024
- Humble, TX
i will recommend it all to all my friends and relatives.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience
- Anonymous
- Verified Homebuyer
- September 17, 2024
- Alvin, TX
KB Home buying and construction team were really attentive and informal throughout the entire process. With being a first time home buyer, they made it really easy for me.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent overall
- Peter N.
- Verified Homebuyer
- September 17, 2024
- Surprise, AZ
Excellent overall from sales, construction, timing, maintenance, services and quality.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Both my salesperson Kari and construction manager Mark were great
- Douglas N.
- Verified Homebuyer
- September 17, 2024
- Magnolia, TX
There are still some outside painting that need to be done, waiting to be contacted regarding that
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Wonderful
- Brooke P.
- Verified Homebuyer
- September 17, 2024
- Round Rock, TX
From start to finish the process with KB has been amazing!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Devin D.
- Verified Homebuyer
- September 17, 2024
- Palm Bay, FL
We had a great experience with buying a move in ready home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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