KB Home Reviews

I bought this home entrusting that KB homes will build me a beautiful home and also because you have been around for years. However; my overall experience has been very exhausting and disappointing. My home did not turn out as expected and has had so many issue and I haven't lived here for a month. Now I have been going through warranty to fix the things that I voiced before and during final walk through and it was not done. Still not done. Backsplash is not to the standards I thought, the caulking doesn't match and both ends of my window is cracked. My mom was told it was up to KB standards. If this is KB standards I wish I never purchased a home with this company. Still waiting on my home to get finished. ... More

End to end service. Made my first home purchase easy and affordable

The people that we worked with were very professional and courteous

My whole team from the beginning to the end where all God sent.

Overall experience and at the end the issues i had with the concrete and the exterior painting.

Need to be more flexible with infrastructure design.

Very knowledgeable, and responsible, I would recommend KB

Because of the services that I received. Always willing and answering questions, returning phone calls within 24 hours or less.

My experience with KB homes is exceptionally due to service and responsiveness.

Sales, build quality, care after the sale all top notch

I have never had a builder who hired awesome people to work with buyers. Kelly O. and Kyle are awesome employees. They not only help me understand how the new homes work with all the updates but also offered to help me install things around the house to making it perfect and done correctly. I made a great choice of buying at Hamilton park. Thank you Kelly O. and Kyle!!!!

My experience with KB Home was excellent. The home-buying process was very smooth, and the team was always available to help me and answer my questions.

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The whole process was very easy and the staff are really professional. They help you throughout the entire process.

Staff are very into detail. Helped us achieve our dream house and makes the buying and building experience worry free.

This is our second time buying a new home through KB Home. We are even more satisfied this time than our last purchase 24 years ago, and we were really happy with that purchase.

Item was damaged upon move in. The solution was to fix it, after that it would be replaced. Took awhile to fix. It was not a good repair, shoddy work by the trade. I asked for it to be replaced because that was the initial statement by the foreman and was told that the trade would have to come back to fix again but they were not wanting to come back. Weird response. I told him to forget it. I will apparently have to fix it myself.

All employees were very professional and helpful. Special thanks to sales agent, site construction manager and and everyone involved in the loan process. Also thanks to customer service folks!

We have great support from Jay, construction manager. Communication is timely and professional.

Worked with office staff and construction work, both were very professional and I enjoyed working with them.

The closing experience was unsettling and showed that there was no morals and trustworthiness involved. It ruined our whole experience with KB.

SALES REPRESENTATIVE & ***** PORTION. SO SO EXPERIENCE. AFTER WE MOVED IN, CUSTOMER RELATIONSHIP DID ELEVATE MY TRUST ABOUT KB.

Great quality materials, highly dependable sales counselor, helpful building superitendent, Timely availability of property.

Overall Process: The overall experience from purchase to move-in was smooth. Home Quality and Value: The craftsmanship is generally good, though there are a few minor things currently bothering me. As I have been in the home for less than two months, it is still early to determine if there are underlying issues I am not yet aware of. Experience with the Builder's Team: I was satisfied with the team up until the point I was handed over to the support team. While I fortunately have no serious issues to report, the service team tends to provide promises without fully responding to all of my requests. ***** for Potential Buyers: I have been pleasantly surprised by my experience so far, especially since I had encountered many negative reviews about this builder online. At this stage, I do not share those same complaints. ... More

I would recommend you to my family and friends about our home building experience.