KB Home Reviews

Every detail that was put into our home was great, the staff was nice and helpful. We had a wonderful experience buying our home.

Beautiful home with in a great community. Happy with the purchase.

Very Professional People

I have been so pleased going through this entire process, and with our beautiful new home. Pam was wonderful to deal with on the paperwork side, and Mick has been first class and on top of everything on the field side! We are so happy we chose to go with KB Homes!

Kb Home and all their staff made the process as seamless as possible. Even after moving in, they continued to be attentive and fix all issues. It was a great experience and I would recommend kb to anyone.

Thank you KB team. You do great job and hardworking

Been here for almost 2 months and still don’t have my fence up because HOA won’t get back to me. I’m honestly super disappointed with KBHS for not answering quickly. I have my back fence and side fence with the hoa and both are on my property. Been trying to get this figured out so I can get my fence up

We first spoke with Sherrilyn, she was extremely knowledgeable and made buying a home easy. She gave us a great first tour of the homes and was very personal and was great to work with. It was an awesome experience to speak and work with the supervisor Daniel as he was very interested in making sure we knew he was there for us in any situation. Daniel continues to check in with us for any issues. We had a small water leak in the garage from the hot water heater and as soon as we found it and called Daniel, he had the leak fixed and the sheet rock around it replaced within 24 hours. He is an absolute pleasure to work with. We feel Sherrilyn and Daniel are a part of our extended family. They are there for us any time of the day. Thank you ... More

kB have the best design of your selection they are very nice from the builder to loan officer thank you for a great work

Great

I bought a brand new home, with that I expected it to perfect inside. There have been so many issues in my house and still are. They have attempted to fix some things, but they still don’t look acceptable. Contractors that are doing my work don’t seem be professional and you can tell in their work.

Wonderful and responsive staff.

They always helped us with our questions and concerns.

KB made the entire process smooth from start to finish and even past closing.

Everything was explained during the entire build. Issues and concerns were addressed. Really good experience!

We are very pleased with our home purchase. Preservation Pointe has excellent staff and work hard to meet your individual needs.

Wonderful experience Marilyn is very social and she help a lot for the beginning to the end thanks

As first-time home buyers, we found KB Home's overall support and responsiveness unreliable and poor. Particularly, the communication from the sales team did not seem professional, and wasn't as informative as they had promised (weekly updates were promised but nonexistent; we had to follow up each time). We had a pretty good experience with warranty support after the sale. While there were a few (easily addressable) issues in the home, we really liked the home design and construction quality.

They are quite good to deal with but would consider the construction to be middle of the road. Not having landscaping included has been beyond frustrating as the side and back of the house are all clay that sticks to your shoes and takes a lot of time to get off of everything.

Things aren't perfect but nothing in life is. KB Home in Falcon Landing, the staff makes every effort to go beyond what is expected to make things right. Relationships you make are what makes life worth living. The staff from sales to builder and subcontractors everyone involved in the community make every effort to make things right. Thanks KB

My husband and I have been very pleased with our KB Home buying experience. From start to finish we have been very happy. Any concerns or questions are responded to immediately. We recommend a KB home to anyone we know is looking for a new home.

Steven did a great job and helped through the sales/buying process. Chuck was awesome and deserves a 10 rating. The mortgage team was also very helpful in the process.a

Excellent communication, response, customer service, and workmanship. Very pleased with Falling Water community!

The entire experience from start to finish was just amazing! Everyone was readily available and so helpful. And our house is even better than we expected. We are truly loving our new home!

It’s okay