KB Home Reviews

Bought a "model" home. After moving in, I have a huge list of repairs needed and am still unable to use some of the upgrades I paid for. This is my 3rd house purchase, 2nd new construction purchase and the worst home buying experience. I am extremely disappointed with KB Home.

Although I started my home building process at the beginning of Covid, which caused some delays, my experience was great. Everyone was very nice during the process.

Fantastic team of Pros who communicate well and were able to give a homebuyer the attention needed during Covid. Although it took a little longer to get to the build, the home is worth the wait.

Having had experience with both spec homes and custom-built homes, KB did an overall excellent job building this home, given the circumstances of the Covid shutdowns. We would have liked more variety in our optional items; and a little quicker response to our punch list needs.

We like this house very much, it is spacious and comfortable

Kb homes customer service is very responsive. The home design is good and the use of space is efficient. Overall a great experience.

Very polite always willing to help

Great experience with the whole staff. Workmen especially responsive to fix some small things we noticed after moving in,

The home is very nice but I was disappointed because the bed rooms are very small considering the square footage of the home. I would have rather have a smaller backyard to much larger bedrooms. The masters suite is average and that should be the largest room in the home. One of the rooms is so small until I will have to use it as an office space.

This is the worst builder I have encountered, sales team were fond of canceling transanctions and no considerations at all and end up putting more downpayment just to save the deal and resolved the issue. They will not work for you to make it happen you have to work on them with their expectations.

Design studio and our loan officer were amazing

Excellent customer service. I would recommend KB homes to friends and family.

Terry Heyden was fantastic through the entire process from beginning to end. He's gone out of his way to follow up with me even after we've closed to make sure everything with our home is going smoothly. Terry is a true professional in every aspect.

From start to finish our experience was wonderful. Prompt service and trasparancy were the key factors.

I like the follow up services, post sale. Their responsiveness and willing to help was a nice surprise.

Karen make you feel you are literally part of her family. Her knowledge and personal treatment made the while process the difference. Be ready for the underwriting process, is not an easygoing.

KB Homes was great to work with! With being a first time buyer and builder we were super nervous but they walked us through everything and were so helpful.

Fast punch list scheduling and great customer service.

Good experience in new home buying

The build from the ground up concept as well as the design center make the company stand out.

Great people to work with!

Absolutely enjoyed the build process with the contractor. He was very informative and on top of everything the whole way through the build.

We love our home and all the features. We were happy to be able to personalize the floorplan as well as the materials. There is room for improvement on the overall finishing of the home but KB has been working with us to ensure that all details are taken care of.

Awesome though the progress

DO NOT BE AFRAID TO BUY A NEW HOME, TRY AND APPLY WITH KB, SOME TIMES WE ARE AFRAID TO BUY A NEW HOUSE AND WE APLLY ONLY FOR OLD HOUSES