KB Home Reviews

Starting from the beginning of the process, everyone has been great, kept us up to date on each phase of the home buying and building process. we were allowed to come visit the site and building of our home as often as we wanted too. the home was built right and I thank all involved.

Warranty man crazy. Spent 30 minutes in our house telling us what's not covered very rude. Cash to close a joke, I had to get another check at Navy Federal 2 hrs before appointment. KB team at Austin title. Blew it on HOA fees. Not all were listed. ie There were 2 transfer fees. I only knew of one. They should have known what the fees were. Had to find out the hard way on my own. Goodwin & Company is not easy to deal witrh.

Overall great experience. It was great to have so many options and be involved

I like the quality and design of my new KB home

From my first phone call to this company I feel very well come, I was walked through the whale process . I had a great experience working with good people. I recommend other people work with KB homes.

Overall a great experience. It’s a process and there will be mistakes but you have to roll with the punches and in the end it’s all taken care of!

Be patient.......some things take a while due to shortages

The team was great!!! This was an overall great experience

Things were mostly smooth, but glad the process finally came to an end.

We appreciated the weekly updates.

This year was affected with raw material delays but the kb team kept us well informed

KB has and still is delivering the home they promised to build us. We’re still in the beginning stage of ownership with them but their sales team and building manager are continuing to fulfill promised items and tasks. They are both readily available to assist with issues discovered after closing unlike so many other builders. We feel they truly want us to be completely satisfied. They have limitations due to materials/workers and have not made any false promises. We value their honesty.

My experience was very good with KB homes. Some Things were delayed but it’s pretty standard right now. I looked forward to the weekly phone calls and updates with Diane and JP. It made the process go much smoother and quicker for me. Waiting is hard, but in retrospect it wasn’t bad and worth the wait. I’m very happy with my new home.

My overall experience was good. Unfortunately due to covid communication had big gaps and prolonged delays.

There have been unresolved quality issues with the master bathroom since we moved when the house was inspected. Today after almost 1 month and a half living in the house, we couldn't have used the bathroom since we moved. There are still small unresolved issues but those still there after long time without being resolved properly.

KB has a good variety of floor plans and is focused on energy efficient homes which is a nice feature. You are limited on structural changes and upgrade items but overall it's a good value and well built home. They are easy to work with including their loan department and will work resolve any issues you may have.

Support team is very responsive

Pretty good work House came out pretty good

Just see if you like kb homes

KB office sales reps were great and very helpful. I was very pleased with KB until we moved. After moving in, I am waiting on things to be done on the house we moved into in Feb. No call backs from people and I have been calling for weeks now. We have had multiple no shows from the repair people so it has taken weeks to get minor things done and we still have other things needing attention. Also one of my upgraded items has not been installed and I keep getting the runaround on when this will happen. I don’t feel like I am getting the same treatment now that we have closed on the home.

KB tries to make sure your very happy with your purchase. Overall the house is solid but some attention to details would make it even better.

Overall I am happy with my home and any issues I’ve had, Cody has been awesome in resolving everything.

Be prepared on new communities and delays on mailboxes, internet cable phone

The experience was fairly easy and yes, the value of the house is unmatched as it is a new build. However, communication could have been better regarding a realistic timeline. We were originally told our move in date would be Oct - mid Nov but it could be delayed. Then, we were told it was delayed to December, then to beginning January, then to late January or early February. We finally closed at the very end of February. However, the originally timing of events communicated to us such as the pre carpet orientation / final walkthrough were all extremely rushed. The pre carpet orientation was supposed to be around 45 days before closing. However, this was only 2 weeks before closing. A couple days after, we were doing the final walkthrough. This happened because we had gotten word that we needed to close by the last week in February but this wasn't communicated to us until the beginning of February after having asked for weeks on end. ... More

Everything is perfect except the workmanship of the whole house (Like outlets, switches and paint) is a bit rough