KB Home Reviews

Luke made the whole experience pleasant!

Minnie was very helpful to us and provided outstanding service to us. She wouldn't hesitate to reach out or answer any questions that we had.

Purchased a quick buy option. Oscar, from sales office, was fantastic. He would send me updated pictures of my house. The build took longer than I expected but due to supply chain issues and lack of workforce was reason for delay. Over all I am very pleased.

Overall I am happy with my new home. However, the process took much longer than I had anticipated. This was probably due to a shortage of workers and difficulty obtaining materials. The 30 day warranty check did not happen. I am anticipating the 60 day check. There are just a few items that need to be fixed in my home.

I’m appalled at the fact that in the last few weeks it’s either my water heater stops working or my thermostat shuts down or my range shuts down the breaker and I have to boil waters in kettles in a brand new home

Barry from Sales Office is great to work

Just found out that the downstairs bathroom is flooding our walls around it and now growing mold. Kitchen sink had construction debris, with a wood chip clogged in the Ling causing sputtering and low pressure to the sink. Misaligned windows are still not aligned. Doorknobs installed in the wrong room and installed backwards and a bathroom missing locks. Kitchen GFI and gas stove on the same circuit tripping the outside breaker when even turning on the oven light.

There are outlets that are not working that we have to figure out one by one as we install some of our electrical appliance such as ceiling fan, also some kitchen outlets are not working, we have to take a time off to attend to someone for them to do repairs such as opening a dry wall, they do not work on Saturdays when it should be them that should be more flexible since it is a faulty installation.

I was surprise that I had so many issues after closing on my KB home. I bought my house contrary to my realtor, telling me not to buy through KB homes. I hope they will use better materials in the future, and provide more for their home owners.

I can't stress enough how happy I am with my experience. The team from Betsy, to Andrew, to Christian to Jose were all super helpful. 2 months after the close of my escrow they continue to check up on me, amazing customer service.

Great customer service they make you feel like family.

Larry was very helpful and gave us lots of information as we got started and George has been super helpful as we get settled in.

Quite honestly, our experience was a good one. Everything happened extremely quick! From Brad at the sales office, to Nick coming through with the loans. We are so happy with our beautiful home

Overall a great home buying experience from start to finish.

Helpful and knowledgeable sales representatives, loan officers, and construction crews. Extremely polite, friendly and willing to go the extra mile.

We got a great service from the staffs! They were very helpful and did everything they could to make the process smooth!

Purchasing my first home with KB Home was an excellent idea and one that I am so glad I made. My parents have had 5 homes built from the ground up and my brother and his wife have had 2 homes built, but they have said numerous times that their experiences were nothing like mine with KB Home. The biggest difference was the communication I had with the team of individuals working for KB Home and assisting me throughout the process. Jackie, Paul, Desiree, Jake, Victoria, and Shelbi were so helpful and consistent in communicating with me weekly. If questions arose, I could easily text or email them and they were quick in responding. Even after purchasing my home and moving in, I still am in contact with Jackie, Jake, and Shelbi - they have become like family, patient with me and answering questions along the way. Building with KB Home is building with family. ... More

Everyone in my team from Greg in sales, Phillip and Nathan (project managers) and Annie at the design studio were wonderful! They were always willing to answer questions and walk us through every facet of the process.

I am still waiting for some issues to be solved.

Great experience so far!!

KB Home builder has done a greqt job.

Overall experience with KB was excellent!

Rodregus was a terrific part of our purchasing experience. He went above and beyond to ensure my family was able to purchase and move in to our second KB home parallel to the sale of our first KB home. Stacy was a wonderful superintendent to work with. She kept my family and I regularly updated with photos and texts of the progress of our home. She was excellent with addressing issues and questions we had quickly.

Warranty claim so slow and miscommunication

I had the best home buying experience with KB. Vanessa the sales rep, David in design, Larry the supervisor and Jerry his right hand were all incredibly professional, knowledgeable and helpful throughout. I’d buy with KB again and recommend them highly to my friends and family. Thank you so much for making my dream come true!