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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11308 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11308 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Great experience!

  • Jarrell J.
  • Verified HomeBuyer
  • March 20, 2021
  • Houston, TX

My experience with this company was great, with any issue I had the response of their staff was amazing. Cristina was amazing always responded immediately and helped my family and it’s needs!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Good home I love kbhome.

  • Sak P.
  • Verified HomeBuyer
  • March 19, 2021
  • Kyle, TX

Good home I love kbhome.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Positive Experience with KB Home

  • Christina D.
  • Verified HomeBuyer
  • March 17, 2021
  • San Jose, CA

We’ve had a very positive experience with KB Home from our initial tour to the contract phase with KB Home Loans, to moving in and getting settled. The customer service reps who have helped us with some issues/repairs upon move-in have provided top-notch service and care; I can tell they enjoy their roles and care about their clients’ experiences. My husband and I are very happy here so far!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pricing!

  • Jose S.
  • Verified HomeBuyer
  • March 17, 2021
  • Uhland, TX

KB Homes offer a great product!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Sergio customer service representative was very responsive to

  • Roberto R.
  • Verified HomeBuyer
  • March 17, 2021
  • Fresno, CA

Sergio customer service representative was very responsive to all our needs. Very professional and courteous

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful Hime

  • Ana M.
  • Verified HomeBuyer
  • March 17, 2021
  • Bradenton, FL

My overall experience was great

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Enjoyed the experience from choosing a home style to the completion.

  • Angelique P.
  • Verified HomeBuyer
  • March 17, 2021
  • North Las Vegas, NV

Enjoyed the experience from choosing a home style to the completion.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Process

  • John P.
  • Verified HomeBuyer
  • March 17, 2021
  • San Antonio, TX

This has been an easier process than I could ever imagine. They have followed up with all my concerns and they have been very open and transparent with no hidden fees or anything. If you want an honest company with high integrity then you will never go wrong with KB Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent service and quality home!

  • John M.
  • Verified HomeBuyer
  • March 17, 2021
  • Las Vegas, NV

Great home buying experience with KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Love the home, builders are responsive when there are issues

  • Sheila V.
  • Verified HomeBuyer
  • March 17, 2021
  • Lancaster, CA

Love the home, builders are responsive when there are issues

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - It was all a great experience.

  • Beverly R.
  • Verified HomeBuyer
  • March 17, 2021
  • Houston, TX

It was all a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - We have an excellent service, also the answers were on point

  • Domingo P.
  • Verified HomeBuyer
  • March 17, 2021
  • Saint Cloud, FL

We have an excellent service, also the answers were on point and precise. the closing of the house was promised by the schedule date.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great team-Rob in sales, Fidel on construction, Chris and Sean

  • Gavin L.
  • Verified HomeBuyer
  • March 17, 2021
  • Jacksonville, FL

Great team-Rob in sales, Fidel on construction, Chris and Sean on the loan side. The house turned out even better than we imagined !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Superintendent

  • Mirasol W.
  • Verified HomeBuyer
  • March 17, 2021
  • Murrieta, CA

We had several issues throughout the process. Options(9ft ceilings oppose to 8ft, bathroom vanity) not communicated to us until we realized after the fact, told certain (major) things that turned out not to be true from Sales. Daniel was amazing. He was not only helpful but his overall attitude and approach were always very positive and kind. He absolutely went above and beyond to make sure we were taken care. He’s the only reason I’ve given 5 stars. Sylvia jumped in and was a pleasure to work with as well. We do appreciate the willingness to correct or help where it was possible.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service

  • Branden J.
  • Verified HomeBuyer
  • March 17, 2021
  • San Antonio, TX

Mario and Juan answered all my questions in a timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Beautiful model homes & a great sales team!

  • Donnell J.
  • Verified HomeBuyer
  • March 16, 2021
  • Stockton, CA

Beautiful model homes & a great sales team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer service was excellent! They were also going out of their way making sure we were satisfied with our home. If we needed help with anything they were always there to help us with anything we needed!

  • Michael M.
  • Verified HomeBuyer
  • March 16, 2021
  • Hollister, CA

Customer service is excellent! They’re always making sure we are satisfied with our home! Any questions we have we quickly get a response! Highly recommend!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Teamwork and communication amongst them to problem solve

  • Deborah E.
  • Verified HomeBuyer
  • March 16, 2021
  • Del Valle, TX

Excellent group of people! They want to see the buyer succeed in purchasing their dream home. KB stands by you in the ups and downs of selecting, purchasing, moving, and everything in between. After move in they follow up and respond to solve anything that needs to be followed up. Cannot say enough of how good they are!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Floor planning is nice, and people is kind

  • Torilynn B.
  • Verified HomeBuyer
  • March 16, 2021
  • North Las Vegas, NV

Floor planning is nice, and people is kind

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great community!

  • Marisa C.
  • Verified HomeBuyer
  • March 16, 2021
  • Menifee, CA

Great community! Highly recommend KB Homes...they are with you every step of the way.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The loan officer I was dealing with was outstanding!

  • Ahmed S.
  • Verified HomeBuyer
  • March 16, 2021
  • Prosper, TX

The loan officer I was dealing with was outstanding!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The Superintendent team were helpful all the way to move in.

  • Magde A.
  • Verified HomeBuyer
  • March 16, 2021
  • Spanaway, WA

The Superintendent team were helpful all the way to move in. All of them were great. All my concerns were meet to the fullest with respect.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

What stood out to me the most was the interactive buying experience

  • Jair A.
  • Verified HomeBuyer
  • March 16, 2021
  • Perris, CA

The first buying experience was interactive, fun and very helpful staff and representatives.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Making sure we understand

  • Brandy J.
  • Verified HomeBuyer
  • March 16, 2021
  • Manor, TX

They keep you up to date weekly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Relaxing

  • Usama M.
  • Verified HomeBuyer
  • March 16, 2021
  • Kyle, TX

Since the first day the experience of buying our new home from KB Homes in Sunset Hills, everything has been very smooth, relaxing and pure satizfaction. This people really know what they are doing

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5