KB Home Reviews

Joe helped me with the process of moving in and the after care and he did a great job and he was always quick to help out. Overall I had a great team my realtor Brian was very good and so was my loan officer Tori. Great experience and would recommend to others

Working with the employees of Kb homes was an interesting but pleasant experience. The delays were caused by the vendors not KBhome

To begin with, the initial experience was all great where we could pick a lot, pick the floor plan, elevation and choose the structural changes and select the interiors of our liking. Good Things: 1. We are happy with the masonry work and how the elevation turned out. 2. Plenty of options for the selection of base floor plan and elevation Bad Things and areas where the quality is poor: 1. The craftsman ship for the interiors is sub par and we are not happy at all with the finish of drywalls, how the corners appear, the materials used for the doors and windows. 2. Drywalls: There are many areas of the house where the coffered ceilings, drywalls, kitchen island walls looks crooked, finish is not good and its not aesthetically pleasing. 3. Painters have not used tapes to avoid paint bleeding on to the edges of cabinets, countertops, other colored walls on the outside and on the garage opener etc 4. Cabinets - Had scratches, paint drops, smudges at many places, we documented everything and shared it with the construction manager before closing but we were promised that this will be taken care after closing by scheduling for a cabinet punch. When the cabinets guy arrived he is blaming it on painters/construction workers and did not fix all the issues. 4. Flooring - We chose Vinyl planking but beware of the floating types, we saw the model homes which was glued however for us they installed a floating type which is shaky at places and makes thumping sound when we walk on some areas, its not a great experience walking on it. We were not explained about this type at the time of selection in design studio and issues we reported were not fixed. 5. Poor quality electric outlets and switches, gaps all around the switch boards/outlets developed within few months. 6. The window sills are not even, the drywall where it meets the sill and windows are crooked, finish of the wood used for the sills looks bad but no quality check is performed and installed without caring for the end product and the for the aesthetic appeal. 7. Garage door is not having a proper seal and lot of mice are entering often which has become a big headache for us. 8. The concrete floor in the garage, patio and driveway has lot of imperfections and holes made due to improper care during construction Also beware of the sales team, some are nice but the one we got was not honest and hid a lot of information and we learnt he lied blatantly and discriminated between different buyers. ... More

Being a homeowner is a great achievement! Along the road the process might be stressful but doable.it is all about hard work,commitment and believing in yourself that you can do it. I personally it started as a dream but finally it happened! Great homes,great team KB HOME! Greatly appreciate

We was wondering but the team was so wonderful and professional that we was confident at the end. Thank you

KB homes really value the customer in every step. Everyone does their best to make you you are happy with your decisions and support your throughout the home buying process and even after you move in!

I’ve paid for two months of solar panels that were supposed to be activated within 8-12 weeks after closing. It's been 8 weeks and now SoCal Edison is saying 12-16 more weeks. My current electric bill is going be over $400! I am strictly restricting my family from using electricity but yet still have a $400 bill. I can't sustain this for three to four more months!

Thanks so much for getting me into my new home as fast as possible and helping me with any issues I’ve had quickly.

The overall experience was wonderful.

This is like the third survey from KB. Kind of getting tired of it.

Builders from the start gave weekly updates on the construction of the home. Layout of the home turned out well and any issues or repairs needed after closing are being resolved periodically.

Sales agent is Bibi did a great job on timely support and follow ups. Isabu was really helpful during the final closing house walk thru and fixing things

We love our new home! Kyle was very helpful in the sales and closing process and has continued to answer questions post-closing. Carlton explained our warranty with great detail and enthusiasm and seems extremely reliable. Troy has been a champ in helping us deal with some issues post-closing, and we are grateful for all his help in getting us settled in our new home.

Very satisfied with the home buying experience. My rep Jen was fantastic keeping me updated during the buying experience. The construction superintendent Jean emailed me weekly with construction updates. Final walk thru was perfect. All in all a fantastic experience. We love our new home

Great experience buying my new house, quick response in every question we had

KB homes made the process of buying and designing a house stress free! The house is beautiful, KB kept the communication going, and I didn't worry about a thing. Thank you KB Homes

So far I have ran into many issues. I have a bad Carpenter ant infestation. Part of my walls weren’t even painted right. The pavement on the driveway has things not right. The construction people made a lot of mistakes. I would not recommend KB Homes. The lenders were hard to get along with. Susan C. the sales associate has been great.

Great experiences with the buying process. I love Daines and Mr. Mike, They jump to it when it comes to maintenance and questions', they are honest and don't shy away. The closing process was great until a lady named Evelyn got involved. Other then that the buying process was amazing.

Very knowledgeable and professional

Closing process was such a headache, documentation process is so messy that it delayed us from closing for about 3 months. Loan processor was changed mid process and we had to gather all documentation all over again. Overall not a very simple process for closing. Review in regards to the house: Everything is working well, happy to finally have settled into my new home.

It was a good experience

We had a great experience! We needed to move in fast for various reasons, and everyone on the KB home team worked hard to make it happen. We had a few minor repairs that needed to get done, and KB was very responsive. We love our new home!

Everything well done. Great support thank you

Overall experience is good and we are happy.

I have had great experience with KB homes.