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KB Home Reviews in Jacksonville St. Augustine, FL

What Jacksonville St. Augustine Homeowners Have to Say About KB Home.

Read all 586 verified reviews from homeowners that built a new home with KB Home in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners have rated KB Home an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.3 out of 5 stars in Jacksonville-St. Augustine Area

586 Reviews in Jacksonville-St. Augustine Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.2

Value 4.3

Responsiveness 4.1

KB Home in Jacksonville-St. Augustine Area

View Homes

Customer Reviews

Easy to Work With

  • Allison W.
  • Verified HomeBuyer
  • March 04, 2021
  • Jacksonville, FL

Kb was easy to work with and our team of people always kept us up to date.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

LOVE MY NEW KB Townhome

  • Susan M.
  • Verified HomeBuyer
  • March 02, 2021
  • Jacksonville, FL

I can't say enough about my new KB Townhome. It's centrally located, offers a beautiful design aesthetic and thrilled that my equity is growing!! KB staff are excellent, friendly and down to earth.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Through the whole process the communication and resolution of issues was impressive

  • Earl S.
  • Verified HomeBuyer
  • January 31, 2021
  • Jacksonville, FL

I highly recommend KB Homes to anyone considering purchasing a home. Naz and Brian were our 2 main contacts and they both did a great job getting us in the house built to our specifications on time as promised.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Love the space and design of my home

  • Alecia T.
  • Verified HomeBuyer
  • January 13, 2021
  • Jacksonville, FL

Love the space and design of my home

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - Long story short, the KBHomes staff were really great on every

  • Alexis P.
  • Verified HomeBuyer
  • November 25, 2020
  • Jacksonville, FL

Long story short, the KBHomes staff were really great on every section of the buying purpose.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Had a great experience, professional, responsive, we had a few

  • Karene W.
  • Verified HomeBuyer
  • November 05, 2020
  • Jacksonville, FL

Had a great experience, professional, responsive, we had a few minor issues after we moved in, but we made the Superintendent Tyler aware, he personally visited our home and took care of it. It’s all resolved now. I would recommend KBHomes

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Excellent builder

  • Bruce B.
  • Verified HomeBuyer
  • July 14, 2020
  • St Augustine, FL

Very timely. The KB design center was excellent. Building superintendent was excellent.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Went well

  • Sheila F.
  • Verified HomeBuyer
  • April 14, 2020
  • St Augustine, FL

Everything went well with a few hiccups along the way. We are settling in and getting the hiccups worked out. Still need a few things done. Very disappointed in the landscaping. Small ailing plants. Definitely C grade. A lot of dead grass. They came back and took out a lot of it but simply didn’t finish. Now we have several large areas with no grass. I will call super about it soon.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Had some issues, but KB was very responsive and helpful

  • Joseph S.
  • Verified HomeBuyer
  • March 10, 2020
  • Saint Augustine, FL

The KB home I purchased was found by my broker after two weeks of searching for a home, and I was concerned that I wouldn't find the right home for my family. But once we were shown our home, I was ready to buy it. It was beautiful, well-presented, and the sales staff was excellent. I had a water leak after moving in that caused some damage, but KB was fast and helpful as they took care of everything and made it even better than it was before. I highly recommend KB as your builder.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Very good experience.

  • Federico L.
  • Verified HomeBuyer
  • February 02, 2020
  • Jacksonville, FL

Final building details must be improved,

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Great sales staff

  • Rafielle U.
  • Verified HomeBuyer
  • January 18, 2020
  • Jacksonville, FL

The sales staff and mortgage team CP and Cindy were awesome! Johnathan the construction super was very attentive and fast in responding. I have no issues with the Magnolia Grove jax KB team. I would say my issue is with the quality of the sheet rock and flooring construction sub contractors . They did not pay attention to details. Be sure to watch their work. Be sure that floors, walls, and windows are level and square- as ours was not. We have crooked and uneven walls windows floors and ceiling. Apart from the cosmetics, the house seems to be sturdy. The exterior looks perfect. I cannot ...

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

It was good.

  • Carla P.
  • Verified HomeBuyer
  • January 17, 2020
  • Jacksonville, FL

The construction was good, the house looks great. Some very small details needed to be fixed but they are working on it... Everything good.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Homes

  • George S.
  • Verified HomeBuyer
  • January 09, 2020
  • St Augustine, FL

Great job by KB Homes. We’ve built several homes in the past, and this was by far the easiest transaction ever

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Amazing home!

  • Stephen B.
  • Verified HomeBuyer
  • January 07, 2020
  • Jacksonville, FL

Amazing home!! Great people

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great home and great location

  • Anonymous
  • Verified HomeBuyer
  • January 07, 2020
  • Jacksonville, FL

Home layout is great and just the right size. Neighborhood is small and quiet. Rob was a fantastic salesman to work with. Extremely helpful in finding funding and working through issues. Logan and Tyler have been great supers to respond to questions and issues.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great value....

  • James E.
  • Verified HomeBuyer
  • January 07, 2020
  • Saint Augustine, FL

exceptional superintendent....

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Happy with our KB home

  • Pattie A.
  • Verified HomeBuyer
  • September 17, 2019
  • Saint Augustine, FL

We have been in our KB home for a little over 1 month. So far, we are very happy here.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The quality of the products and the work is excellent.

  • Marcelo L.
  • Verified HomeBuyer
  • July 25, 2019
  • Jacksonville, FL

The quality of the products and the work is excellent.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great Home

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2019
  • Jacksonville, FL

My wife and I are very pleased with our expectations as to what we received. The people that helped us went above and beyond, I really only have great things to say about the people, and that helped us tremendously as this was our first home buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

None

  • Gary J.
  • Verified HomeBuyer
  • June 11, 2019
  • Jacksonville, FL

It would be nice to have a club house.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - Great neighborhood.

  • Brian M.
  • Verified HomeBuyer
  • June 04, 2019
  • Jacksonville, FL

Great neighborhood. No complaints

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Love Our Cozy New Home!

  • Kandy S.
  • Verified HomeBuyer
  • May 07, 2019
  • Jacksonville, FL

We love the Covington floor plan! The kitchen has tons of cabinets and the island is huge. The combined family/dining/kitchen room is huge, yet very cozy. The master bedroom is cozy yet holds our king bed and three large pieces of furniture with ease. And the master closet is basically the size of a small bedroom. KB landscaped nicely and our driveway holds four cars easily, unlike all the others we looked at. Overall, very pleased!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Feel like I’m really home at last.

  • Johnnie G.
  • Verified HomeBuyer
  • May 07, 2019
  • Jacksonville, FL

So pleased, comfortable & blessed to have our own stand alone home with garage after years of living in army quarters. Nicest, reliable people to work with - we are really home sweet home!!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Awesome

  • Chukwuka U.
  • Verified HomeBuyer
  • April 11, 2019
  • Jacksonville, FL

Ask questions even the ones you think are common sense, because when I finally moved in I was shocked that stuff I thought was common and found in almost every apartment was not available. I still haven't unpacked my bathroom because I don't have any where to put my stuff because nobody advised to upgrade to cupboards with drawers. Very frustrating.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Salesman Great! House is Great! Some of the Finishing touches not so great.

  • Mike S.
  • Verified HomeBuyer
  • March 27, 2019
  • Jacksonville, FL

My wife and I love our new home and the location. Our salesman was wonderful, he took the time to explain everything that would be happening..guesstimating on the timeline of how fast/slow things would happen. He answered all of our questions. Our first walk thru on the house went well and what we found wrong wasn't that bad. The disappointment has been getting the problems taken care of that were pointed out prior to our move in.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3