KB Home Reviews in Riverside San Bernardino, CA
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What Riverside San Bernardino Homeowners Have to Say About KB Home.
Read all 1223 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Riverside-San Bernardino Area
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Customer Reviews
Grateful for KB Homes
- Jose A.
- Verified Homebuyer
- July 13, 2024
- Nuevo, CA
My wife and I recently purchased a home with KB. The whole experience was amazing to say the least our point of contact Jodie was extremely helpful and Informative throughout the whole process. Michael went above and beyond when he came to the building of our house. Overall, I feel very grateful and satisfied with our decision to join the KB family.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Homes Takes Care of Us
- Shirley A.
- Verified Homebuyer
- July 12, 2024
- Moreno Valley, CA
Ozzie, Rod, and Rafael are really here for us. When we ask for help they are here immediately.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Freaking awesome
- Jesse A.
- Verified Homebuyer
- July 07, 2024
- Winchester, CA
The experience was freaking amazing for our first time buying. Mrs Pam amazing
KB Home responded:
We're glad to hear that Pam and the rest of our team were able to provide such a positive experience for you, Jesse!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I enjoy the new house with KB home
- Yi-Hsiang K.
- Verified Homebuyer
- July 07, 2024
- Ontario, CA
KB Home is a rapid-response and responsible home builder,
KB Home responded:
Thank you for taking the time to share your positive experience with our team!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Outstanding
- Anthony A.
- Verified Homebuyer
- July 05, 2024
- Riverside, CA
Outstanding service and issue was resolved promptly
KB Home responded:
Thank you so much for sharing your positive experience with our team, Anthony!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Best customer service !!
- Jenny Q.
- Verified Homebuyer
- June 28, 2024
- Homeland, CA
I am very happy with my home purchase and KB attentiveness. Always answering my questions. Best customer service ever!
KB Home responded:
Thanks so much for sharing these kind words with the team here at KB Home, Jenny!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Nice homes
- Jayesh S.
- Verified Homebuyer
- June 27, 2024
- Menifee, CA
Very nice home provided by KB.
KB Home responded:
Thanks for taking the time to share your KB Home journey with our team!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Horrible
- Anonymous
- Verified Homebuyer
- June 26, 2024
- Homeland, CA
Agent disappeared after her name was on the contract that got her the commission. Senior leadership supported her behavior and defended it when questioned .
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
KB HOME NEW HOME
- Jose L.
- Verified Homebuyer
- June 25, 2024
- Riverside, CA
First time buying a new home from the KB brand. Our previous home purchase was also a new home but from another builder. Needless to say we had some experience on the steps to follow when agreeing to purchase to move in. I must say that KB does have a good quality home and that we are very statisfied.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Jose and Daniel
- J L.
- Verified Homebuyer
- June 21, 2024
- Homeland, CA
Tha experience was very wander full a incredible and fine job they did
KB Home responded:
Thanks for sharing these kind words with Jose, Daniel, and the rest of the KB Home team!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
From start to finish, and beyond great experience
- Jesse H.
- Verified Homebuyer
- June 18, 2024
- Homeland, CA
Dianna was great always very helpful and responsive during the whole experience. The design studio staff was amazing and helpful. Sergio and Jeshua were very helpful through out the build. Michael and Mary made everything happen on the loan side of things. My wife deals with the customer care people so I’m not sure of their names but they are great as well. Was a great experience especially with us being first time home buyers.
KB Home responded:
Thank you so much for taking the time to share these kind words with our entire team, Jesse!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Owner
- Wei-Bon C.
- Verified Homebuyer
- June 17, 2024
- Riverside, CA
We had very good experience with KB Homes.
KB Home responded:
We're thrilled to hear that you had such a positive experience working with our team!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Worst
- Luis A.
- Verified Homebuyer
- June 12, 2024
- Homeland, CA
The whole building process was kind of fustrating. Loan and all financial process was smooth and easy. To be honest, I wouldn't recommend KB to anyone.
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 2
Buyer
- Anonymous
- Verified Homebuyer
- June 12, 2024
- Victorville, CA
Good buying experience with sales and escrow.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
I love KB Homes
- Kevin R.
- Verified Homebuyer
- June 11, 2024
- Homeland, CA
I am very happy with my home. KB Homes have a feeling that make you feel at home. The home has been very nice since i moved in. There were some things that needed to be fixed and KB homes sent someone out to check it out quickly. I would buy another KB homes as my primary residence because their homes just have a homey feel to them.
KB Home responded:
We're thrilled to hear that you're happy with your new home, Kevin! Thanks so much for sharing your experience with us.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Distance is no hindrance for KB home staff esp Michael
- Anonymous
- Verified Homebuyer
- June 08, 2024
- Ontario, CA
KB never ceases to accomodate any inquiries and are very responsive to the clients needs. Look for Michael who will take you to a pleasing experience in buying a new home
KB Home responded:
Thanks so much for taking the time to share these kind words with Michael and the rest of the KB Home team!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Experience
- Juan G.
- Verified Homebuyer
- June 06, 2024
- Moreno Valley, CA
Home buying experience was smooth some issues. I have expressed in other surveys that I took for KB homes. As far as the build once completed there was still some cosmetic issues that were not fixed and some workmanship issues with dry walls and electrical. If you would like a more detailed explanation feel free to contact me via email so that we may set up a phone appointment.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Happy with the KB experience
- Anonymous
- Verified Homebuyer
- June 06, 2024
- Riverside, CA
The project manager and team have been prompt on fixing issues
KB Home responded:
We're so glad to hear that you're happy with your KB Home experience! Thanks for sharing with us!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good
- Daniel V.
- Verified Homebuyer
- June 06, 2024
- Homeland, CA
Great overall experience with everything
KB Home responded:
Thank you so much for taking the time to share your overall great experience with KB Home, Daniel!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Ok
- Kanaiyalal C.
- Verified Homebuyer
- June 05, 2024
- Chino, CA
Ok ok ok ok ok
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Wonderful experience!
- Jeremy R.
- Verified Homebuyer
- June 05, 2024
- Wildomar, CA
Everyone from the start to the finish were wonderful and even after the purchase as well. We love our home and experience as well. Thank you KB Homes!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very Satisfied
- Jorge M.
- Verified Homebuyer
- June 04, 2024
- Riverside, CA
As a professional in the service industry myself, I've observed that few companies truly uphold their promises. However, in my brief experience of home ownership here, I can confidently assert that this job site stands out for its commitment to integrity. Scott H. and Kenneth L. have exemplified excellence in their roles. They not only deliver on their assurances but surpass expectations. Their dedication instills trust, prompting me to wholeheartedly recommend KB as a builder to my closest circles. Their conduct epitomizes the values of the company, making them exemplary ambassadors.
KB Home responded:
Thanks so much for taking the time to share these kind words with Scott, Kenneth, and the rest of the team here at KB Home, Jorge!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Ozie
- Patrick J.
- Verified Homebuyer
- May 30, 2024
- Moreno Valley, CA
Team was excellent. Always willing to help.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Owner
- Mohamad B.
- Verified Homebuyer
- May 29, 2024
- Chino, CA
Very good sale person and nice walk through
KB Home responded:
Thanks for taking the time to share your positive KB Home experience with us, Mohamad!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing
- Amer J.
- Verified Homebuyer
- May 26, 2024
- Chino, CA
Educated us about details of products. Nancy was beyond professional and knowledgeable . Very pleasent experience
KB Home responded:
We're thrilled to hear that Nancy and the rest of the team here at KB Home was able to provide such a pleasant experience for you, Amer!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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