KB Home Reviews in Modesto, CA
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What Modesto Homeowners Have to Say About KB Home.
Read all 116 verified reviews from homeowners that built a new home with KB Home in the Modesto area. Modesto homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Modesto Area
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Customer Reviews
Average Quality
- Anonymous
- Verified Homebuyer
- January 31, 2023
- Hughson, CA
Home is beautiful, however, there were a lot of little details that did not meet my expectations for the price paid. Cabinets had issues, crown molding had issues, flooring seems uneven in some areas.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
KB home helped us achieved this
- Samuel D.
- Verified Homebuyer
- January 27, 2023
- Patterson, CA
The sale rep Donna was really helpful and we can’t thank her enough. She kept encouraging and worked with us to the end and we are so happy we were able to get this home. Thanks to the builder too for their support as well with several price deductions to match up with the sale of our condo in order to be able to buy the new home
KB Home responded:
Thank you so much for sharing these kind words with Donna and the rest of the team here at KB Home, Samuel! We're thrilled to hear that you love your new home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Very Professional and Experienced Home Builders
- Forrest A.
- Verified Homebuyer
- January 18, 2023
- Hughson, CA
Working with KB Homes has been great, every step of the process has been made easier by helpful and knowledgeable staff in the Sales Office, the Design Center, and in the field. Some quality issues have shown up after move-in but the KB Team has continued their effort to get all the issues fixed as soon as they, or their contractors, can.
KB Home responded:
We appreciate you taking the time to share your experience with us, Forrest! Thank you for sharing these kind words with the team.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Inlove wirh my home
- Rodolfo P.
- Verified Homebuyer
- January 04, 2023
- Hughson, CA
I love my home im so happy with it! I would recommend kb homes to family and friends
KB Home responded:
Thank you so much for sharing your KB Home experience with us, Rodolfo! We're thrilled that you're happy with your new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Headley Lane
- Anonymous
- Verified Homebuyer
- December 06, 2022
- Patterson, CA
Not what we expected from a brand new home.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
very responsive on any call when I have a question.
- Charles A.
- Verified Homebuyer
- November 23, 2022
- Patterson, CA
will not hesitate to refer someone
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very pleasant
- Ivan O.
- Verified Homebuyer
- October 18, 2022
- Patterson, CA
The house is amazing, there are a few things to be fix but the crews fix them asap.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Okay. Happy to still be in California
- Anonymous
- Verified Homebuyer
- September 03, 2022
- Patterson, CA
The administrative side of things (studio visit and sales agents) we're great. Couldn't ask for an easier experience! Sales agents and our loan officer were absolutely FANTASTIC. KB is a reputable company but I was disappointed in the quality of the home. The longer we're here, the more we see paint that doesn't match, drywall repairs that were never fully repaired, and walls or base that isn't/aren't straight. Paint isn't a huge issue...I have almost ten years of experience in the paint world that I can fix these issues myself, they're just cumbersome. The nails and trash in our ...
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
KB Home - A big issue In the house is taking over a month to fix.
- Vivian T.
- Verified Homebuyer
- August 01, 2022
- Patterson, CA
A big issue In the house is taking over a month to fix. More issues arise as initial problem hasn’t been fixed. Dealing with our representative is just a pain and an overall bad experience. She doesn’t know how to resolve and de-escalate issues/situations. Would wish to have a more professional representatives and a better built home.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
KB Home - It was long process and if you’re patient it can become well
- Anthony W.
- Verified Homebuyer
- July 05, 2022
- Patterson, CA
It was long process and if you’re patient it can become well worth it
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 4
KB Home - Great overall builder.
- Anonymous
- Verified Homebuyer
- February 01, 2022
- Hughson, CA
Great overall builder. Easy to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Horrible experience with the whole process, bad communication and terrible follow thru on items that STILL NEED ATTENTION!!,
- Antonio A.
- Verified Homebuyer
- January 18, 2022
- Hughson, CA
Do not buy a home or enter an agreement to buy a HB HOME! Would NOT RECOMMEND, EVEN TO MY WORST ENEMY if I had one.
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 2
KB Home - Great house other than attention to detail, and having to run
- Trent D.
- Verified Homebuyer
- January 13, 2022
- Hughson, CA
Apparently I can't post a true review
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
KB Home - Everything went well with the purchase of the home.
- Octavio S.
- Verified Homebuyer
- December 17, 2021
- Hughson, CA
Everything went well with the purchase of the home. Javier helped out a lot and was always attentive with any issues that occurred.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Poor workmanship noticed throughout the home areas, Lack of reponse from KB Home Builder's staff.
- Anonymous
- Verified Homebuyer
- December 12, 2021
- Hughson, CA
Very poor workmanship noticed across different areas of home. Home looks new, but feeling is old becuase of numerous issued noticed after we moved in. It has been over 2 months since we closed Escrow, but warrany folks have been unable to resolve all issues. Issues that have been resolved were not done on a timely manner either. I truely feel that there was a lack of supervising from KB Home during the time home was buiilt resulted, due to which all the messy situations wr are going through now.
KB Home responded:
Hi, I'm sorry for any frustration with your home and your experience. I'd like to ask a manager to contact you to look into this for you. If you will email our Customer Relations team at CustomerRelations@kbhome.com, we'll make sure a representative reaches out to you as soon as possible. - Sheila
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
KB Home - Everyone is very kind thanks so much
- Teodora V.
- Verified Homebuyer
- December 01, 2021
- Patterson, CA
Everyone is very kind thanks so much
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Liz the sales agent , absolutely wonderful
- Abdulmonem K.
- Verified Homebuyer
- October 19, 2021
- Patterson, CA
Liz the sales agent, absolutely wonderful. She went above and beyond every step of the way.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
KB Home - They were very good at communicating updates including material
- Brenda B.
- Verified Homebuyer
- October 19, 2021
- Patterson, CA
They were very good at communicating updates including material shortages and revised schedules
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 3
KB Home - The help I got made everything easier from the KB family.
- Oscar G.
- Verified Homebuyer
- October 19, 2021
- Patterson, CA
The help I got made everything easier from the KB family.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
The people were great
- David S.
- Verified Homebuyer
- October 05, 2021
- Hughson, CA
Enjoyed working with all of KBs employees. They were helpful in building our new home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
They helped me a ton.
- Le V.
- Verified Homebuyer
- September 21, 2021
- Patterson, CA
Great people, helped me to the fullest!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Inability & miscommunication to get the different trades to repair and install in a timely manner.
- Anonymous
- Verified Homebuyer
- August 19, 2021
- Hughson, CA
Homes are nice for the most part. Be sure to do your research and stay on top of things along the way. Seems like there is too much pressure to give people there keys but not fix build issues right away, that shouldn't be there in the first place. Holding trades accountable would be a good start.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
It was a great experience
- Jorge O.
- Verified Homebuyer
- August 17, 2021
- Patterson, CA
Buying a home with KB was a great experience. I was able to pick my house they way I wanted it, and our lot size is amazing. A little slow on fixing things that needed to be fixed but other than that it’s been great!!
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 4
Knowledgeable Staff
- Katherine B.
- Verified Homebuyer
- July 20, 2021
- Patterson, CA
KBH exceeded my expectations especially as a first time home buyer. They are filled with experts who are top-notch professionals.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Price was affordable.
- Concepcion D.
- Verified Homebuyer
- July 15, 2021
- Patterson, CA
Price was affordable. Also impressed with the quality.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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