KB Home Reviews in Los Angeles, CA

Great home to buy

Process started off positive. This was our second KB home so had some knowledge of the process and what to expect. As time progressed we were offered design credits and improvements that were told could not be accommodated at the 11th hour due to materials being ordered for the house construction placed by the previous buyer that fell out of the deal. Sales staff was prompt at replies prior to construction, but questions to answers toward completion of the house began to take a few days for a reply. My suggestion would be for sales to be transparent and design and construction to tighten communication so buyers are not promised upgrades that can’t be accommodated. Overall the the experience was positive. ... More

Very comfortable. Temperature in Home stays in mid 70’s without much use of heating/cooling. I receive positive reactions from guests about design of the home.

We love our new home and feel that we got much more than what we paid for!

KB delivered a fantastic house at a value price. I would recommend KB to others looking for a new home.

Great customer service from the sales office, construction crew and the KB Loans staff.

It is like jumping through hurdles to get someone to tell you what, when and how to repair something. There is so much red tape. You go through many people trying to find out if your issue is even in the pipeline. If your issue is a small fix, the repair is sloppy, causing other damage. Make sure every little thing is fixed and checked prior to closing to avoid these unnecessary headaches. I am still waiting for the new working keys to the front gate. It is a shame, as I like the property.

Very sad and upset that we failed to read all the poor reviews about KB home, the problem seems to be that they used super cheap material and cheap vendors and kick passing the buck to someone else. We have 6 windows that are failing out of 14 windows, that's almost 50% that's 43% of our windows are leaking and leaking badly at that. One room already had drywall cut out and replaced due to the leaky windows. Before you buy KB let me tell you about Green World Windows, You really need to search Green World Windows, you will be shocked about how bad their quality is. Then to make matters worst, their customer service isn't very reliable. Imagine 6 windows leaking indoor home and it gets the wood window sill wet and drips down on the drywall and flooring. been in this brand new construction townhome now for 1 month and had Green World Windows out here 3 times so far to fix windows and still 6 of them are leaking. Anyone have any advice on what we should do? ... More

Wonderful home - very modern look and spacious. I was very happy with the experience as a whole

We are very Happy with KB home. All the staff are friendly. What I like about Kb home is after you purchased your home they check on you to make sure every thing is ok. Any issue they will help you asap. I would highly recommend Kb home as your builder.

My experience as a first time buyer was excelent, I got a lot of help from Jose on anyquestion I had and all the teams that help me from my loan application to closing escrow.