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KB Home Reviews in Phoenix Mesa, AZ

What Phoenix Mesa Homeowners Have to Say About KB Home.

Read all 517 verified reviews from homeowners that built a new home with KB Home in the Phoenix Mesa area. Phoenix Mesa homeowners have rated KB Home an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.3 out of 5 stars in Phoenix-Mesa Area

517 Reviews in Phoenix-Mesa Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.3

Responsiveness 4.2

KB Home in Phoenix-Mesa Area

View Homes

Customer Reviews

My KB home experience

  • Joselyn N.
  • Verified HomeBuyer
  • September 23, 2022
  • Litchfield Park, AZ

I am very happy with my new home by KB homes. From Susan the realtor to Corey and Sabina at the loan office I had a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great 1st Home buying Experience

  • Andres G.
  • Verified HomeBuyer
  • September 20, 2022
  • Buckeye, AZ

The team at KB Home was great! From the first encounter with the sales counselor all the way to close, the KB team kept us informed of all updates in the building process. There were a few things that came up after move in but, have been and are being quickly addressed.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Mrs.

  • William K.
  • Verified HomeBuyer
  • August 12, 2022
  • Surprise, AZ

Only had a problem with one or two people. Everyone else was superior.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - After a year of searching, KB Home had a beautiful house for

  • John H.
  • Verified HomeBuyer
  • July 19, 2022
  • Casa Grande, AZ

After a year of searching, KB Home had a beautiful house for us in Casa Grande. The entire process was smooth. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Robert and Thomas were wonderful to work with.

  • Anonymous
  • Verified HomeBuyer
  • June 14, 2022
  • Surprise, AZ

Robert and Thomas were wonderful to work with. They were very responsive and patient.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Loving my new home

  • Marie E.
  • Verified HomeBuyer
  • May 21, 2022
  • Surprise, AZ

I’m very impressed with the the quality of my home. There are some issues with the wood trim but that is being addressed. They have made my experience a pleasant one. Very responsive and accommodating. All issues are being taken care of in a timely manner. I highly recommend purchasing a home with KB!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Communication is key!

  • Tommy C.
  • Verified HomeBuyer
  • April 27, 2022
  • Litchfield Park, AZ

Throughout this process, we were always kept updated. I appreciated the constant communication.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great experience with KB.

  • Jason E.
  • Verified HomeBuyer
  • April 26, 2022
  • Gilbert, AZ

Great experience with KB. As a KB employee, proud to work for a great builder which is evidenced in the product my family recently bought.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Easy to work with.

  • Timothy P.
  • Verified HomeBuyer
  • February 04, 2021
  • Maricopa, AZ

Easy to work with. Professional and friendly.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Mitch and his staff were excellent

  • Leo K.
  • Verified HomeBuyer
  • February 03, 2021
  • Glendale, AZ

Mitch and his staff were excellent

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - We love our new home!

  • Anonymous
  • Verified HomeBuyer
  • January 26, 2021
  • Surprise, AZ

We love our new home!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - Very responsive and professional.

  • Errin S.
  • Verified HomeBuyer
  • January 12, 2021
  • Gilbert, AZ

Very responsive and professional. From the loana to Dawn and Jeff, they have made the experience very pleasant.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Staffs who worked with me are very professional and friendly.

  • Zheng H.
  • Verified HomeBuyer
  • December 16, 2020
  • Gilbert, AZ

Staffs who worked with me are very professional and friendly.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Great quality, KB always moves quickly with any reported repairs

  • Traci B.
  • Verified HomeBuyer
  • December 15, 2020
  • Goodyear, AZ

Great quality, KB always moves quickly with any reported repairs

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - Great building experience with KB.

  • Eric H.
  • Verified HomeBuyer
  • November 11, 2020
  • Glendale, AZ

Great building experience with KB. Meet all of the timelines, and the team kept us updated with photos and progress reports on a weekly basis.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - The buying experience was really good.

  • Christopher B.
  • Verified HomeBuyer
  • November 03, 2020
  • Goodyear, AZ

The buying experience was really good. However, we did not receive a 10 day follow up. We actually had to call and ask for it. We also have not received a 30 day follow up. Both of which were promised to us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

KB Home - Love our sales lady she has been really helpful thru all of our

  • Humberto N.
  • Verified HomeBuyer
  • September 14, 2020
  • Glendale, AZ

Love our sales lady she has been really helpful thru all of our questions and concerns the only issue is workmanship and quality already had to file multiple warranty claims for front door because it’s leaking how to put a warrant payment for the grout on the backsplash because it’s completely crumbling and a warranty claim for the paint around the doors because it’s just ripping off the doors other than that the house is a really nice design and comfortable

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Homebuilding with KB Home

  • Lenell W.
  • Verified HomeBuyer
  • September 03, 2020
  • Phoenix, AZ

Very fast and easy process. Within a few weeks of putting down earnest money, we had our design appointment done and they had begun the building process. Within 8 months we were in our home. We have been here about 7 weeks now and we love it. Ken and Tricia are the absolute best and we are grateful for their help, constant picture updates, and more. Have already recommended KB Home to other friends in Las Vegas and Washington State. Thank you KB Home for making our first-time homebuying processing seamless, easy and exciting!!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

New home build

  • Catherine M.
  • Verified HomeBuyer
  • August 26, 2020
  • Glendale, AZ

Everything went smoothly, was in consistant contact with sales, build and finance thru the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Everything went well

  • Connie R.
  • Verified HomeBuyer
  • August 06, 2020
  • Gold Canyon, AZ

the experience was great but the only thing I'm not happy with is that I can't fit 2 cars in the garage. I assumed that they were built big enough for 2.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great deal

  • Jose S.
  • Verified HomeBuyer
  • July 09, 2020
  • Buckeye, AZ

Quality of materials not that great whomever KB used form lumber wasn't as i was expecting but overall final product turned out great

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Awesome Experience

  • Anonymous
  • Verified HomeBuyer
  • June 23, 2020
  • Gilbert, AZ

Friendly and professional staff that went above and beyond with situation. (Covid19) Staff keep me updated and managed to have the home ready to move in as promised.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good house

  • David R.
  • Verified HomeBuyer
  • June 16, 2020
  • Buckeye, AZ

Good built house. If there are any issues they did a good job of addressing them.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Overall we are very happy with our KB Home. We have a few minor issues that will be resolved after the virus subsides.

  • Kevin O.
  • Verified HomeBuyer
  • April 21, 2020
  • Florence, AZ

Our construction manager Paul is very responsive and has helped us several times with small issues around the house.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Above and Beyond

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2020
  • Mesa, AZ

What stands out most to me is their willingness to correct issues I was unsatisfied with.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5