K. Hovnanian® Homes Reviews in Washington, WV

The team is very responsive to my requests to fix any defects. The defects &imperfections are understandable since we are experiencing unprecedented labor shortage and supply chain issues

Overall the experience buying a home was great with KHOV. We've been living here for about two months. The only real complaint I have is I wish more work was done to help condos with sound proofing. The only real issue is our upstairs neighbors when they go up and down the stairs. Wish there was slightly more insulation but overall great experience.

Quick responses from sales representatives, construction manager, and finance personnels; great attitudes of customer-caring service answering almost all sorts of questions from a customer in a way of thoughtful and mindful manner, including touring the site, reporting construction progresses, and processing the loan application with final closing procedures. With all those great customer-caring services, a customer is the CUSTOMER - TWO thumbs up...!

The home buying process with K. Hovnanian was a great experience from start to finish. The best part about the process was receiving those weekly email updates about every step that was going on with your home, this was definitely a plus especially if you couldn’t be there to see the process.

I am thrilled to say so far I am happy from the overall process, the sales agent, and the construction managers are super great and helpful though with morgage officer initially has some issues but later she switch to be helpful. The material is great but only paint has some issues it soon change with touching hand or if you do touch paint the color is change and few construction standards could have been an option in baths. Anyhow overall happy besides the paint and I like the way the Construction manager is helpful!

Great experience, we are very happy!

Buying/closing experience went well. Builder was clearly rushed to deliver home. Items found after closing should have been addressed prior to settlement. Work towards the end was sloppy in places.

Tia was amazing throughout the process and helped a lot with all the issues.

We love are new home.

Overall enjoyed our home buying experience.

We worked with Dwight the community Manger and also with Scott. Both of these guys were extremely professional and very good at their jobs. We would highly recommend KHOV to build your home. They truly care about the homeowners and will gonthebextra mile to deliver a satisfied customer.

This is my first time building a new house. The whole process was very tiring and stressful but thanks to K. Hovnanian team, I got through. :-) The team is very professional and they are very responsive when I have questions (still now)! They helped me a lot during the process and I would love to recommend my friends to purchase a new home from K. Hovnanian!

The process was made seamless with the help of the sales staff working in conjunction with the builder and the mortgage company. The continuous follow up, along with educating us on every step of the process was excellent.

We had a smooth home buying experience. No major issues and all employees were professional and friendly.

Great team with this builder, had a great experience from start to finish, considering Covid 19 they did an exceptional job.

We overall had a good experience with our home build. The only real problems we had were delays. Our closing was delayed 4 months. Just a few hiccups along the way which is normal for construction. Everyone has been so nice and helpful.

Beautiful new home...but then they do a SLOPPY job on the garage..particularly the steps leading into the house. It looks like they just slapped something together. So too with the guys laying the sod --not very prideful of their work. We had issues with he MBR shower and the wall in our bedroom, part of which needs to be ripped out because of buckled seams. But all in all, we are very satisfied, The construction supervisor has been particularly helpful and very responsive. Excellent customer relations skills! So is the KHov customer service rep who is helping us address the two major issues mentioned above. There are sure to be problems with any new build. These are at a minimum and overall we are very pleased. ... More

I would recommend KHov homes to friends and family.

We are so happy with our new home. We didn't plan on buying a new construction but this area is convenient to Quantico and well desired. I wish there was a bit more retail & restaurants closer but we can get to most in FXBG within 15-20 mins depending on traffic. David W. did a fantastic job during our walk-thru of showing every detail of the house and its utilities. KHov seems to have a great reputation as a builder and after a month+ I have no complaints.

We had a few hiccups with the selection process. Be sure to be clear about what you want during this process and follow up on whether or not it is being implemented during the building process. Overall we were extremely pleased with the outcome of our home. Aside from the nails in the carpet that were not nailed down properly, we didn't have many complaints.

The sale consultant are nice.

Great location, great sales service and maintenance services! Mid quality builders materials.

We have a "villa" home with master on main in a multifamily triplex. We worked with the designer for interior and selected floor, counter, lighting, and kitchen options. Most of the issues that popped up were minor and various teams came in and resolved them. There was one design issue in that once our new front-loading HE washer and dryer were installed, we cannot close the door, the laundry room is just not large enough. We appreciate that K. Hovnanian involved us in every step of the construction and responded to most all the questions we had.

Great and seamless process. Rich, James, and co. have been thorough, supportive, and very professional. Paint job/finishes prior to and post walkthrough could have used improvement but satisfied overall!

Make sure your organized and have all statements, bills, paystubs, W-2 ‘s, and important documents need for financing