K. Hovnanian® Homes Reviews in Houston, TX

My superintendent Jeremy was amazing he answered all my questions and any problems i have had he resolve my issue right away.

I THINK THE HOME DESIGN NEEDS SOME "WORK". EXAMPLE -- THE FAUCETS IN BATHROOMS ARE TOO SMALL (they can't be easily cleaned because the handles are way to close to the faucets.) THE CLOSET SHELVES ARE WAY TOO HIGH (a "normal" height woman can't reach them without a step ladder.) THE DISPOSAL SWITCH SHOULD BE RELOCATED TO THE TOP OF COUNTER (currently it's under the kitchen sink...very awkward.) Sorry, This is the best review I can give you.

Its been great experience purchasing home with KHOV builder. Everyone from Sales rep (Katrina) to construction manager (Jorge) were great to work and answered any questions or queries. Also closing was done without hassles. Great experience!

Distinct lack of transparency when it came to final numbers for mortgage. Specifically mislead or omitted HOA payment increases scheduled but not disclosed. Back yard has tremendous amounts of construction debris that was never removed. I.e. brick concrete shingle parts Left with dead landscaping and trees that were incorrectly planted in front yard.

Lisa made the buying experience so great and Kade made the building process effortless.

Overall this was a great experience with all parties involved. Only critique I would suggest is response time to customer issues with their home.

Josue always rises to the occasion! Helped me with pipes last week - and Paul ( sales) called to see how things are going

In general, it was a good experience, an efficient process. The overall finishes of the house are good, and the promptness in responding to warranty requests has been timely.

The buying experience was easy. Using the online portal to upload documents and sign documents was convenient for my family. I would like to highlight to response time to any issues we have had. The building crews work well with scheduling any repairs quickly.

All employees of K Hovanian Homes were respectful, courteous and knowledgeable. Our home building-buying process was not the least bit stressful. We were kept well informed of each process Delightful people to deal with.

We loved our salesman, James who was extremely helpful in what came with the home to taken the time out to show us the build. Christian was very knowledgeable and went over everything with us and provided thorough updates on the progression of the build. Overall we are extremely happy!!

House has a great layout. Material used for doors is really bad. No quality inspections were done by builder otherwise they would have noticed some obvious issues in the doors and walls. Once warranty claims were issued, took forever to address the issues. There has at least 3 different people that I have explained the warranty issues. With the price paid for the house you can expect better quality material and a better response to warranty claims.

We had a pretty nice experience throughout the home buying process, from the initial earnest payment, to the design choices, all the way to the final closing day. The people we interacted with throughout the process were very professional and knowledgeable about their respective work. The construction process however could be improved a little to be really great for the home buyer. For instance, our first builder representative resigned close to house completion, and although our second builder was great at picking up where the first builder left off (and even now still helps us with any issues the house has), it would've been great to stick with the same person the whole way through. The workmanship wasn't perfect, and we still found items that needed fixing even after closing, most of them were fairly minor (paint touch-up, missing caulking, etc.). But overall the main and important items such as insulation, electrical, plumbing, structure were constructed well and so far there hasn't been any problems after living in the house for a few months now. Overall our experience with both builder reps were excellent and helpful with getting any questions we had answered, or would at least get back to us with any questions they couldn't answer. We do believe that for the price we paid, the quality could've been a little better. The saving grace is the warranty that comes with the house so at least any issues found post-closing could be addressed through the warranty. In all, the overall experience was great. Just be sure to ask your builder rep as many questions as you can and don't be shy to voice something that you don't like, even if it's something minor. And if you're in a situation where construction is getting rushed right before closing day, be especially diligent with searching for any areas the building crew may have rushed through. In the end we're happy with our house and the purchase of it and learned many things along the way as first-time homeowners. ... More

From the start Alyse ask what price and floor plan was the desire of our hearts. As we were picking out what we wanted/ must haves in the home she suggested we just go with our wants and at the end of all the choices, she tallied up the price. We were within $2000. If was great that we could get all that we wanted in this new home. She spent plenty of time with us and left the decisions up to us and at no point try to pressure us. We were in our last home for 27 years and even though it was tough to leave those memories behind it is great to start new one's in our beautiful new home. Nick our contractor for the building of our new home, walked us through the process of what we could expect. He provided weekly updates as well as meeting and covering items on the as needed basis. He would listen to questions from my wife and made sure she understood his response so she had a clear picture of the way forward. Alyse and Nick both went above and beyond what I would consider their normal job duties to keep us informed and make us feel like "family" from the start of building what we consider our forever home. Can't thank them enough, GREATER than GREAT job!!!! ... More

As a first time homebuyer, Shelby and Samuel made the experience easy and painless. I am so thankful for them. Anytime I have a question, they make sure to answer it quickly.

The home is fabulous and so is the neighborhood.

Shelby and Sam did an excellent job! I would highly recommend them.

Very disappointed in the workmanship of our new home. It is a beautiful home with a beautiful layout but the repairs have been non stop since we moved in making it very hard to enjoy. If they just made sure things were done correct the first time it would make the experience more enjoyable.

Excellent experience, great job. Thank you.

Sales: Did a wonderful job with communication. Displayed respect , honesty and helpful tactics.

Good customer service and always willing to help.

My experience with KHOV has been excellent! I would buy with you again and your sales team is first rate.

Since purchasing the home, I have experienced so many issues. I was told by the contractor (Nomo) to contact him for any issues. He has been extremely slow with responses and completely incompetent in resolving any issue since purchasing the home. There is no communication whatsoever. I have purchased homes from multiple builders and have never been this unsatisfied. The home buying experience has been so bad and I regret buying a home from K. Hovnanian. I have escalated issues to Nomo’s boss, Gary, and it too has resulted in delays with getting important issues resolved. The post purchase support with K. Hovnanian is completely inadequate. If you’re looking to purchase a new home, consider another builder. ... More

Bad company, does poor work and uses cheap materials yet charges alot for their homes, so disappointed I ever bought a home from this company

Overall, things seem okay as we begin to live in our home. I see quality issues on on some things such as fencing, the shape our grass was in when we moved in (dead), and the wash out of the dirt in our yard after a big storm that wasn't replaced before putting in the grass. Unhappy with the fact that the bathrooms don't have a medicine cabinet or towel holders. Something new homeowners shouldn't have to worry about installing or ordering. After moving in and starting to put away things in the kitchen cabinets, I noticed they are not normal sized cabinets as far as width. I cook a lot and I have no space for my larger pots and pans. It's a problem. And lastly, there are no cabinets in the laundry room. One set above the washer would be relatively inexpensive, but be very beneficial to homeowners to hideaway laundry items. ... More