K. Hovnanian® Homes Reviews in Houston, TX

Unfortunately, my home buying experience with Khov has been nothing short of a nightmare. If it was not for Nick, the project manager that addressed things in a timely manner I would have felt helpless. There is just so much that is still wrong with the home and the workmanship that was done is nothing short of mediocre. Which is truly unfortunate because we really love the layout of the home. I have had constant issues with this home. Through the construction process there were constant issues once we got past the framing process. Delays, mistakes and just poor workmanship. I had workers urinating in the toilets and not flushing the toilets. Clogging the toilets, holes in walls that now look terrible because the texture does not match the rest of the home. Painting issues which is still a problem. There are areas that were not caulked, and I still find spots to this day that need to be fixed. I was concerned we were pushing my home to complete just to close, the timeline to close and the progression the house was making as never lining up, there was just so much left to do, and we only had a week left to close. During my third-party home inspection, I had workers in the home, and this was 2 days before closing. During my final walk through there were painters still at my home finishing up and there were still so many things wrong with the home. I felt obligated to accept the home with the understanding they would get fixed after closing. I had contractors coming in and out of my new home months after closing to address all my concerns I had with things I brought up before closing. When they cleaned my driveway and sidewalks, they used the pressure washer and sprayed so close to the concrete now you can see where they were spraying because they have left marks from the pressure washer. Overall, I would not recommend this builder. Furthermore, any family or friends I would caution and recommend they stay away from any home built by Khov ... More

Helped when necessary which was often.

The title company is worthless. Made my home buying experience horrible. I hope I never have to deal with them again.

We are moved in and had a great experience with sales staff Kris and warranty Forman Josue!! They were very responsive. Kris did a great job communicating and getting us in our new home!! We are blessed to be in great community,

The purchasing experience with our sales rep. Jessica was great, she went over and above to get answers to questions, etc... Getting our closing documents ahead of time was a disaster, not very prepared. The punch list for the home is still not complete after 3 months. The builders field rep from the Khov tells you what he thinks you want to hear with no follow up. Never writes anything down so I have to send numerous emails, text messages, photos reminding him of the outstanding items, in which very few items have been completed. I'm just very disappointed and frustrated that once the house was purchased it's a continual fight to get warranty items taken care of for the home we purchased. ... More

From the front office starting the process, nor us or our realtor could ever get Jessica to respond on a timely manner whether they were time sensitive questions or not. When she should reply finally, if it was something where she was going to send us documents we would request the file would either be corrupt or it would be weeks till we got it and we wouldn’t hear from her in between. Alan was the only saving grace. He was extremely professional and respectful to me, my wife, and our realtor. Although we did reach out around the one month mark of moving in for him and the contractors to come back out and fix some things that were found post move in and he said he would come the same day if not the next day and he never showed up. ... More

Katrina and Arnold made this entire experience as easy as possible. As first time homebuyers, the whole process can be so overwhelming, but Katrina and Arnold answered every question and made us aware of every option available to us.

The buying process went as smooth as it could possibly go I believe. This was my first time buying a house so I wasn’t not familiar with the process but I do think that Jacqui did a great job with staying in touch with me and explaining things.

Everything was wonderful process was easy would definitely recommend to Family members

I rather not say

Hi my experience with Khov was not the best. My experience with Adrian and Jacob who are the construction leads was horrible. Their responses to our issues after we closed was unprofessional and they made us feel as though our concerns were insignificant. I called Francisco the construction manager and he assisted us immediately with our concerns. I appreciate his assistance in correcting the issues. Our Khov lender Maritza was very responsive and helpful, we enjoyed working with her. Our sales associate Jon was very helpful. The other sales associate Veronica was not welcoming when I asked for the keys to tour after we put down our EM. I’m glad we didn’t contract through her. ... More

There are many things around the house that have not being fixed even though we have reported them.

The process during our home purchase process was very smooth. We are happy with what we got. The team was always very responsive and has been helpful even after our move in.

Louis and are general Forman were spot on. Final walk through went well and a few of the items or concerns we had been handled professionally and taken care of. Fantastic buying experience at a time when emotions can run high.

Good experience dealing with KHov builder and then KHov Mortgage. Made the process much easier.

We are very pleased with the purchase of our new home. KHOV was professional and knowledgeable every step of the way.

Everything was really bad,sales person had family emergency and really nobody was there to kinda cover even to give us the key of our 1st house. Youall change construction manager like 3 times and except for Gary (the las one) they didn't do nothing right. The day I was supposed to receive my brand new house was not finished and had buch of trash in the garage and back yard . I would never recomen or buy again from this constructor.

First of all, we are enjoying our new home! We have recently had A/C issues and the warranty policy came through but, it took them a week to resolve the problem. And another issue is why would the builder install 24” doors going into the bathrooms? We also had a water leak issue at the water meter in which we had to hire a plumber to fix and turned requests for reimbursement along with video to water supply company and have not received any response! Yours sincerely, Kenneth and Stacy

Simple warranty issues seem to take abnormally long to be fixed, even when they are simple fixes. Once they have your money, no urgency to fix the issues their contractors created. I would not expect the same service after sales that you get when you are purchasing. Sales people are good, ultimately they are not involved after the purchase. Customer is not first once the sale is completed.

The quality of some items in the house can be better. The wood look tile is uneven in some areas, causing our feet to catch. This should have been done right. Overall the home is fair. We do love the floor plan and neighborhood. Just some things in the home that could have been done right and/or better.

KHOV builds an energy effiicent home at a great price

Very good experience from the very beginning of the process to buy our new house. The sales consultant, Kathy, was amazing. She worked with us to get exactly what we wanted and needed. We would have not buy our house if it was not for Kathy's amazing help and assistance. The quality of the homes built is very good, we choose KHovnanian because we had already built our previous house with them in another subdivision and were so very happy with it that decided to build another one with them again in another part of town. The entire building experience was phenomenal, Nick, the construction manager assisted us through out the entire construction, he went the extra mile for us until the end. We have nothing but good things to say about Khovnanian homes and staff. We trust Khovnanian because they have proven to be great home builders with an impressive group of employees. ... More

The home was built with such care and diligence. I have a 2 story home and I live in it myself, but the way the layout is.. it doesn't feel like too much house. It's a perfect build!

My wife and I met Carlos at pre-Sheetrock stage. He was very professional and easy to work with. He took his time to understand our needs and walk through each question we had during the completion of our home. He was very approachable and reachable each time we had a question and/or identified areas needing attention. His knowledge and expertise on the construction, technical topics and building codes of the home was very welcoming as a home buyer. My wife and I have purchased several homes over the years (custom and pre-builds) and the KHOV experience with Carlos as our Home/ Project Building Manager was the most pleasurable and satisfying experiencing in completing our home purchase. Thanks Carlos for the great experience. ... More

This is our second K.Hov home. We found a rural sub-division with four builders where K,Hov provided the best package of quality design, build, available upgrades and timescale, while still maintaining a competitive pricepoint. After three months in our home we have found only minor faults which were quickly resolved- something we could not say about previous non-K.Hov new homes.