K. Hovnanian® Homes Reviews in Houston, TX

Our salesperson, and construction manager were great, and a pleasure to work with. They overcame some big hurdles to make sure we got what we wanted.

Great people just inspect good the home but otherwise very good.

Check everything before you move in

AC unit too small for home.

Everyone at K Hovnanian Homes was wonderful and so helpful throughout the process. A few downside - I did not get the farmhouse sink I wanted even if I requested this change in the early phase of construction and was willing to pay the difference. I just wish there was some flexibility; had issues with our granite countertops not being presealed and us not being informed. But overall, a great experience. I would like to give a shoutout to our construction manager who was always available to answer any questions or concerns we had prior to and once we moved to our new home.

Looooove our new home! But it seems that the builders cut way too many corners or don’t pay attention to detail. Many cosmetic flaws are very noticeable even to our visitors. Our fence was falling apart when we moved in. Khov was quick to fix which is good! But since the area where I purchased my khov home prices homes high, I would think they put in more supervision to each home that is built. Walk throughs are not enough.

First I want to say if it wasn’t for Brandy the experience would be a lot worse. From start to finish Brand made sure we were always informed and feeling good about our house. Truly was the big reason we bought with Khov. The building and construction side I just never trusted the process. This not my first build so I have understanding how it should go. Really felt like my house didn’t have someone watching over it and the contractors could do whatever they want. Then we would send notes to help fix and really would never get an answer or waited till final will through and then was still fixing issues after I signed. We have a lot of things we picked out not happen or get something else. Didn’t see like the construction team really cares about the selection sheet. If we didn’t say something I’m sure we would of got upgrades we didn’t pay for but was put in. We had a small issue with how our dishwasher was framed. They addressed and on final walkthrough it was worse what they fixed. What was said is well our contractor do things differently depending who does it. Weird answer when I knew how to fix it. Then they came back to fix it and it looked better and we thought it was done. Then came back a third time to fix it again. Just seems like contractors do what they want and the team accepts hoping the customer doesn’t say anything. Attention to detail just lacks on the construction team. They are all very nice and I know a lot of changes have happen but my home is forever. We will be using the warranty a lot cause the more you live in there the more I notice. My last home that was built I didn’t use it once cause the attention to detail was amazing. Which I’m sure only helps the bottom line in a business. Always willing to give more fees back if asked. We love our home just the process and the quality of workmanship was just a pain. ... More

If you have a truck ensure your attempt to put it in the garage to see if it fits. This is something I didn’t do and wish I did. My truck doesn’t fit in my garage forcing me to park across the street

The construction manager was great! The sales practice and tactics need another look, but overall they came together in the end.

Constuction quality is good. Possible improvement in the refinement of structures. Scope for further improvement in surfacing soil before laying the lawn. Wood fence quality is average.

Good...

Overall, this was a very good home-buying experience for us. The contractual language in the earnest money contract was vague and this created a misunderstanding. I believe this has been corrected.

Great team to work with both sales and construction management. Issues were addressed and resolved quickly.

Shelby did a good job after having to replace a previous salesperson who initially handled my home purchase. She listened to my requests and executed what needed to be done.

This is probably not a fair review as I have only lived in this home for one month. I'd like to give another one in one year. As of now I would do it all over again. Besides dealing with Lois the office manager or design center.

Took quite awhile to get started, however we only closed 1 month later than originally predicted.

Great home

I was disappointed with quality of craftsmanship (especially the masons bricklayers). Katrina and Buddy w/ KHovnanian have been great dealing with other then the poor masons poor craftmanship my experience been great.

After settling in to our new home we have notice more little issues with finishings. Between excess spackle around ceiling lights to a rough area on the hand rail for the stairs. It has been the little things we have noticed now. Just the fit and finish we thought was great at first is not the best. They have been quick to respond and fix any issue we reported. They care that we are happy with our home.

For the most part, we are very happy with our new K. Hovnanian home (so far). We had some minor repair issues that were addressed in a timely manner once I contacted the warranty service team. They were really good and responded very quickly. Overall, the workmanship was very good although I wish that full plywood sheathing should have been done all the way around the house, not just the front and back. My only other slight disappointment is the kitchen appliances that came standard with the house. K. Hovnanian could have put some that are slightly better. We plan to upgrade them in the next couple of years. Our experience with our salesperson Karen was awesome! She's the best! She was extremely helpful and always answered all our questions or got the answer for us if she did not know. She was very professional and always friendly. Thank you Karen! ... More

My house turned out great. I hired a private inspector and only minor cosmetic issues were reported. Carlos frequently updated me with the progress of the construction and was very informative. I'm grateful for his advises. Jacob was very responsive to service requests after closing of the home. My only issue was with the loan officers. I don't know if this is normal but the final closing amount was not provided to me until the day before closing and that resulted payment not received on time.

The lawn was poorly laid, leaving uneven, unleveled areas. Some areas has holes covered by sod, creating a potential fall and injury hazard. There are several areas of the tiled floor that are uneven, indicating poor leveling prior to installation. Several areas along the base boards and tile has paint spotting that was not cleaned up prior to the completion of sale. It does not appear that there was any attempt to make-ready the house. In other words, the windows are all smeared, some door don't latch when pulled to, mulching of the gardens was half done. One garage door was without an opener. I've purchased other properties and have not seen this before. My move-in has only been about 4 months, and with work and limited time I've not been able to cover all aspects of the house. Hopefully, I won't uncover anything that is overly unacceptable. ... More

The quality of some items in the house can be better. The wood look tile is uneven in some areas, causing our feet to catch. This should have been done right. Overall the home is fair. We do love the floor plan and neighborhood. Just some things in the home that could have been done right and/or better.

My experience has been mixed. During the home buying process we were working with Paul. When we decided to put an offer on our house. He wrote up the purchase agreement and said we would get 10,000 in incentives which includes a buy out of our current lease and two fans in our home. The next day he calls and says I can no longer offer what I promised. I can only offer $7,000 and only one fan. But don’t worry I’ll buy the other fan with my own money. Then it became you have to fill out a survey once you buy the house and give us a high rating then you will get your second fan. When my realtor called him one time with a question. He told her I just came back from vacation I don’t have time to deal with this right now. Josue the builder also made a lot of promises he didn’t keep. One being to lower the shelf in my laundry room because it’s too high. The toilet paper holder in the master bedroom was never put on the wall correctly. I called him to fix it. He came out looked at it and said you are correct but I forgot my tools and I’ll come back tomorrow to fix it. Never saw him again. I love my home but as I am living in it I can tell it was a rushed job to get it done in time for closing. ... More

The design of our home and quality compared to other builders is great. However several of the contractors they use don’t take pride in their work and do the bare minimum. They building manager Ismael was quick to respond and always said he would have all the needed contractors out to fix issues on the same day so I didn’t have to keep missing work. However that never happened and there was always excuses which kept causing me to miss more work. Matt got involved and repairs seem to be going better. We also were not made aware of the huge water issues in this neighborhood and were shocked to find that a full water softener/filtration system is absolutely necessary. The sales rep was very aware and hid that issue. I think they just hide what they want to get a sale. ... More