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- K. Hovnanian® Homes
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- Houston, TX
K. Hovnanian® Homes Reviews in Houston, TX
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What Houston Homeowners Have to Say About K. Hovnanian® Homes.
Read all 1024 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Houston area. Houston homeowners have rated K. Hovnanian® Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
K. Hovnanian® Homes in Houston Area
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Customer Reviews
New house with everything needed
- Salah A.
- Verified Homebuyer
- April 09, 2023
- HOUSTON, TX
The process of buying the house was easy. It was my first house and the seller was very patient, providing me with all the information upfront and sending me update regularly while they were building the house. Also I got to visit it many times and was informed of all the features. I even made a change in the middle of the construction, I add tiles to a bedroom instead of carpet. The seller and the builder agreed to do it, thank to good communication and flexibility. I highly recommend them. The house is beautiful, well build and have all the moder features, like security, possibility to go ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KHOV Family
- Vanessa J.
- Verified Homebuyer
- March 30, 2023
- HOUSTON, TX
I'm the third person in my family to purchase a KHOV home! The homebuying process is always stressful, but I closed 3 months ago (within a month of signing the contract), and I am happy with my purchase.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love the neighborhood they bill in
- Cynthia H.
- Verified Homebuyer
- March 29, 2023
- HUMBLE, TX
Love the salespeople, and neighborhood the homes are in
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 4
Thank you Ismael!
- Anonymous
- Verified Homebuyer
- March 29, 2023
- MONTGOMERY, TX
Ismael went above and beyond to get us into our house as quickly as possible. Any issues that have come up since we moved in have been taken care of quickly.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Fantastic overall experience from start to finish
- Rohan N.
- Verified Homebuyer
- March 28, 2023
- Rosenberg, TX
My experience with the K Hovnanian team throughout the home buying process has been fabulous. It started by working with Damaris to find the kind of houme we were looking to buy within the Kingdom Heights community. She was very accomodative, thorough and knowledgeable. She went above and beyond to make sure we got what we were looking for. I had a very similar experience with the construction manager Mauricio. He has been such a great help. Always responsive and top of things when it comes to warranty requests or otherwise. Again, goes above and beyond to assist us. Very thankful and ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Fun building with K-HOV
- Stephen S.
- Verified Homebuyer
- March 21, 2023
- MONTGOMERY, TX
We had a lot of fun building this home with K-HOV. The time from working with the sales staff, to working with the Foreman of the Build, to taking the keys. It was easy and seemless.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Construction manager Kade was amazing
- Ed S.
- Verified Homebuyer
- March 21, 2023
- MONT BELVIEU, TX
Great building experience with khov
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I'm very satisfied with my home thus far and I would recommend a KHOV builder to everyone.
- Marvelous H.
- Verified Homebuyer
- March 19, 2023
- KATY, TX
My home buying experience was amazing, The KHOV team made it happen in three weeks from the application day to close and I was truly amazed on how well they communicated with each other and with me. I would recommend the KHOV team to everyone for a hassle-free home buying experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
In love
- Abigail R.
- Verified Homebuyer
- February 28, 2023
- ALVIN, TX
I am obsessed with our new home. It is exactly what we were looking for. Everyone who assisted us was great at listening to us and everything we needed. We were able to design our dream home!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
K. Hovnanian Homes are good homes.
- Prince M.
- Verified Homebuyer
- February 22, 2023
- RICHMOND, TX
The only thing that I did not like about the K.Hovnanian home is the quality of the kitchen cabinets.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Good home, some corners were cut:
- Mackenzie D.
- Verified Homebuyer
- February 21, 2023
- Rosenberg, TX
The home is nice, I can tell there the materials are not top notch and some corners were cut. But, we are here now and the things that are done poorly we will just update on our end.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
New build issues
- Laliz C.
- Verified Homebuyer
- February 07, 2023
- Rosenberg, TX
Since I moved in 3 months ago I have had two leaks in the bathroom Doors knobs are falling apart leaks coming from the blinds I am not happy even though issues there fixed this is a brand new build I should not be having theses issues especially for the price of the home and the company that build it
K. Hovnanian® Homes responded:
Hi Laliz, we hope all is well. We've seen the 1-star rating you've left, and we'd love to hear any concerns you're having in-depth. Feel free to send us a message at onlinereviews@khov.com. Thank you, and we're looking forward to hearing from you.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Worst Warranty Department
- Anonymous
- Verified Homebuyer
- February 06, 2023
- MISSOURI CITY, TX
Contacted the warranty department several times and there is no response to solve the issues we are facing in our newly constructed home.
K. Hovnanian® Homes responded:
Hi Freddy, thank you for leaving a review addressing your concerns. We will pass along your comments to local management for further review.
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 2
Decent layout and features but so-so workmanship
- Jian L.
- Verified Homebuyer
- February 05, 2023
- RICHMOND, TX
The layout and features are decent for the money. You get a radiant barrier in the attic, nice solid doors, and all the drywall corners are nice and rounded. Workmanship and responsiveness to issues leaves a lot to be desired though. For example different brands and colors of switches were used throughout the house. The tile is uneven with paint peeling off the edges. There are doors that have too wide of a gap at the bottom and don't latch. Outdoor grass is lumpy. It's a hassle to get them out to fix these sorts of things too and expect it to take weeks if not months.
K. Hovnanian® Homes responded:
Hi Jian, thank you for leaving a review addressing your concerns. We will pass along your comments to local management for further review.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
My sales associate Katrina and construction manager Michael are the best! Extremely helpful!
- Constance S.
- Verified Homebuyer
- February 01, 2023
- Mont Belvieu, TX
Love my floor plan! Very comfortable and beautiful home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Once we closed, nothing was done to complete items like a crooked window.
- Michael K.
- Verified Homebuyer
- January 31, 2023
- MONT BELVIEU, TX
I wish we had built our own home with good contractor.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
Pleasant journey
- Anonymous
- Verified Homebuyer
- January 31, 2023
- ROSENBERG, TX
It’s been a journey to our home and with KHOV everything fell in place just right. Highly recommended.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Lisa was a terrific sales person. She was most helpful and Scott was a good foreman.
- Max E.
- Verified Homebuyer
- January 25, 2023
- PASADENA, TX
Lisa is a terrific sales person to deal with. Scott was a good building foreman that did a great job coordinating the build process and was really good at addressing the last minute touch up issues. Even after closing he was responsive to issues that needed his attention.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointment
- Anonymous
- Verified Homebuyer
- January 19, 2023
- CROSBY, TX
We purchased a home and process started fine but disappointed in craftsmanship and responsiveness. They took some shortcuts and it is evident in certain areas. As we submit the warranty items it takes a long time to get items addressed if they even do address them at all.
K. Hovnanian® Homes responded:
Hi Cindy, thank you for leaving a review addressing your concerns. We will pass along your comments to local management for further review.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Disappointed in quality of home.
- Anonymous
- Verified Homebuyer
- January 17, 2023
- PASADENA, TX
The sales rep was terrific, but the quality of workmanship in the home was very poor. Inside and out, there have been areas that needed repair. The Warranty group has been easy to deal with, just unexpected to have to deal with so many problems that were not seen during final walk through of home. Would I buy another home from this builder, NO!
K. Hovnanian® Homes responded:
Hi Beverly, thank you for leaving a review addressing your concerns. We will pass along your comments to local management for further review.
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 2
Buying home made easy
- Olugbenga A.
- Verified Homebuyer
- January 17, 2023
- Rosenberg, TX
When you want quality and class, you will get it at K.hov. They made buying a modern smart home easy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mrs
- Cereste P.
- Verified Homebuyer
- January 12, 2023
- ROSENBERG, TX
Blinds are falling off everything in the house is cheap shower starting to fall apart came to fix the door got ruined again cheap house for the price no dining room some windows can’t open big disappointment
K. Hovnanian® Homes responded:
Hi Cereste - sorry to hear that you are disappointed with your recent home building experience. I will send your feedback over to the local management team for review. Have a good day.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Not very satisfied with Paul and Amanda
- Ping X.
- Verified Homebuyer
- January 11, 2023
- Rosenberg, TX
This is the second time I bought property from KH. And this time is not that smooth. My first sales this time is Paul, and he didn’t let us know KH will have new section new my first property, so he tried to sell me the old section in the old area. We put the deposit, and later we found out the material they use for that property is terrible. So we just wanna they change them, but they said that’s approved by the county. Then we met Damaris, she is great and show me the new section. That’s what we want at the first time. Later we tried to get back our deposit, but they said there is nothing ...
K. Hovnanian® Homes responded:
Hi Ping, thank you for sharing your detailed list with us. We have forwarded your comments on to our local management team for their review.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Amrajula
- Sreedhar A.
- Verified Homebuyer
- January 10, 2023
- Rosenberg, TX
Overall a great experience with management and construction team
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Materials - Construction
- Jose G.
- Verified Homebuyer
- January 05, 2023
- HOUSTON, TX
Too many issues with tile, doors, cabinets, sink, carpet for the home value, unfortunately not a good experience. Construction supervisor have been great taking care of too many issues
K. Hovnanian® Homes responded:
Hi Jose, thank you for leaving a review addressing your concerns. We will pass along your comments to local management for further review.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 5
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