K. Hovnanian® Homes Reviews

And if from some strange and out of the blue reason you still want to go with KHOV, I’d suggest following: - bring lawyer to the purchase discussions and thru out the build - have everything video recorded - put all conversations thru a script and make them sign via Notary Public - don’t trust single word they say - all your future lawsuits will start with arbitration, make sure the contract doesn’t have that - you will be pressured, forced to take home as is or you lose your deposit - you will be threatened with default and losing your deposit I would not recommend buying.

Seller talked up all of the coming developments in the area like parks, schools, shopping centers and failed to mention the largest trucking distribution center in Nor Cal going in adjacent to the development. 0 trust

This was honestly the worst homebuying experience that I could have ever imagined. Extremely poor quality, workmanship, construction managers, that had absolutely no idea what they were doing, timelines, consistently, not mad, mixed messaging, and extremely poor communication, highly unreliable subcontractors, unhelpful sales people.

HAMPTON RUN -STAFFORD, VA This is our time buying a home and our experience overall was unsatisfactory and still beyond words. The home is overpriced, small, building materials are of poor quality and not worth the price. I still cannot believe that this house was built by Khov. In the first place this was not the home that we wanted because of the size of the home. The house is very small in size and not what we were expecting. The living room is very small for a house this price and looks like my son's room at our previous town home. When we came in to tour the house for the first time we had a sleepless night after seeing the home. That is when my wife and I contacted Becky requesting if we could move to a bigger home next door because there were two homes on the market at the time and on special. Becky was willing to help us after expressing our concern about the home and the need to move to a bit bigger home and requested that we speak with Mathew CMG mortgage financial. Mathew CMG mortgage financial was not helpful at all and started bringing up excuses for us not to get the home which has a difference of $34,000 between our current home and the home that we wanted. I know for sure that we are qualify for the home and at the max. The floors of our current home shakes when you walk through the kitchen and the living room as you can feel the impact on the island in the kitchen, as well as the refrigerator and cabinets. The doors of each room/entrance does not perfectly fit the door frame. You will have to push the door a bit harder to fit into the frame. The hinge to the doors makes aloud sound when the doors are open. Before the was fully built, we were told it's going to be 3 1/2 bathrooms. At the end we only saw 2 1/2. Even the chandelier that we selected was not installed at first as I have insisted that it was part of our purchase before it was installed in the dining room instead front entrance stairs as agreed by the plan. As new home buyers we should be happy with our home buying experience because owning a home is a major life milestone, but our experience was horrible and unsatisfactory. ... More

Sales experience is nice but the quality of material used compared to model house is very bad even after selecting the level 5 upgrades. It took longer then anticipated to build the house but that is okay given the supply chain issues we had. However, after moving in we found lots of issues with quality and workmanship. The flooring was damaged, there were nails popping out of the floor. there were holes in the ceiling, doors were damaged, cat was trapped in HVAC filter (You heard it right, a living CAT). There is a long of list of issues. Its been 3+ months since we moved in and builder did not fix the issues till date. I raised the ticket so many times but most of the issues are not fixed yet. Looks like they dont care about the customers. The frustrating part is when they come to fix one issue, they end up damaging other things and they don't care. Its been so long and I am still waiting for them to fix the item they damaged. for example, the floor in my master bedroom was squeaking so they ripped the carpet carelessly and now it does not cover my floor properly. I would suggest before signing the contract have them add the clause that if there are issues in the house they must address it on priority within a week of creating ticket. if they dont agree? do not buy the house. It is not worth paying $700K to $1M for this quality. There are more well known builders in the area who gives quality home for much cheaper. ... More

My advice is don’t do it. The workmanship is absolute worst. Within 60 days of moving things began breaking.

Closing was not very smooth, lot of dates shared to us for the closing. But finally it was been like the customer myself have to discuss with Town for getting the occupancy certificate. After moving initial issues fixed through warranty team. But after that seeing a critical issue in the end unit where cold air getting pushed from outside, working with warranty and other senior managers team finally they are asking to read pages and pages of document saying all build as expected. No proper fix for the issue and we are still surviving with the issue with no solution. Finally I will not recommend Khov ... More

I bought an almost 500k brand new “fixer upper.” Trim work, paint, tile, and cabinets are all atrocious. I closed in December and there is still a long list of corrections to be made. There’s literally no sense of urgency by KHOV to fix these issues. That being said, Trey and Steve have been very helpful. If you’re looking to overpay and get a mediocre home, then welcome to The Lakes.

Overall experience with K. Hovnanian Homes was terrible from start to finish. 1.) The sales team members Matthew and Claire were very misleading and dishonest. 2.) The design team Chelsea was average at best. 3.) The construction team members James, Mark and Austin were misleading, dishonest and unresponsive beyond belief. They forced us to close early with the home being far from complete. It took 4 months to complete the home from closing. This all led to a horrible buying experience. I WOULD NOT RECOMMEND BUYING A HOME FROM K. HOVNANIAN HOMES TO ANYONE.

None to be offered. Thanks

Since we decided to buy this condo, it had been a nightmare to us. The homeowner warranty is a joke. We have 3 times carbon monoxide leaked due to HAVC. Every time we had to evacuate us, call 911, turned off the heat, and spend our time to call out from work and wait for they came to fixed. Even the hotel reimbursement, it took them a month (originally they told me 2-3 months) to give us the reimburse. I have to spend my time to constantly contact with them, the home warranty director, most of time I didn’t get the response. I also requested to change a brand new HAVC, because they admitted they installed incorrectly caused carbon monoxide leaked, and their home warranty manager said no. How rediculous it is. Their mistake could kill us, and k. Hovnanian home warranty won’t give us a new HAVC reimburse. So far, we still constantly hear pipes rattling sound between walls. I report it, and they told me it was normal because of weather. I still constantly hear that even though it was a good weather. ... More

Moved in November had multiple issues that warranty has still yet to correct. Builder is not responsive!

When you sign, they have a clause that says you can’t talk negatively about khov. That should tell you everything you need to know. I have so many issue with my house that khov won’t fix. Gabe/Anthony (project managers) allows such horrible craftsmanship to get by. Josh (warranty) doesn’t want to fix issues. You have a 40% show up rate for when they do schedule people. But they are always unprepared, so it takes 3 months for you to have a shower working. They damaged my walls when they fixed another issue, but won’t fix the wall that is damaged. Allison (sales) lies every conversation I’ve had with her. Amy (design center) gouges you on price. No one at khov wants you to have a nice house. That’s such a bizarre position to have as a home builder. But they are very quick to tell you how much customer satisfaction means to them, unless you need something. Then they won’t help. Issues: Exterior doors are not water tight. Broken countertop Grout doesn’t match Drywall/paint did no prep work, so you can see every seem and tons of nail pops and cracks. EVERY baseboard needs to be replaced. House interior was painted in a non washable paint. Needs to re textured and painted. Air conditioner is broken and doesn’t work on the main floor. I went all winter without heating. Water pressure is bad Paint/caulk is packed into my carpet Missing drywall on my stairs Wiring issues Doorbell makes a horrible grinding noise Bathroom Ceiling fans are weak and installed poorly. Tile has large variances causing tripping They forgot to install pendant lights Neighbor had the same garage frequency so their opener would open my garage too. Broken transitions between title and laminate Loose tiles ... More

Worst home buying experience I've ever had in my life.

Poor Construction Quality & Slow in Resolving issues. I will not recommend any of my friends to buy the property with khovnanian homes.

We have never felt so let down and lied to by any business as we have with KHOV. The lack of communication, false promises and follow through with the builders and the absolute worst finish work I have ever seen contributed to a very stressful and anxiety ridden home buyer experience. They tell you what they want you to hear, not what will actually happen. BUYER BEWARE!!

It was a nightmares.

all house outside fill with cracks now inside start cracking ever where i have cabinet doors with no handle I Coll and the guy answer my questions. said that is now Moda of the tortosa community no handle on the cabinets.

Overall the construction process lacked independent quality control. Warrenty manager is trying to respond but does not have any staff hence no schedule of completion existed or provided. The local head of sales and construction lack courtesy to return calls and has been non-responsive. The house was not prepared at the closing and major Items of punch list at walk-thru provided prior to closing is still outstanding after 90-days we are in the house. I provided ample opportunity to them to complete the list but no luck. Cabinets in the kitchen are falling apart and not soft closing. Cabinets below the main counter has loose parts and no one can answer from KHOV when they will be corrected. Windows are below norm. One window is different than all others. Bugs are crawling from the window gaps such that we have to purchase an indoor bug-zapper that runs whole night. My wife and I are Seniors past 70 Yrs and did not expect such treatment from any builder. We have kept enough patience and I hope you send this review to a right individuals at KHOV that can help us soon by expediting the resolution of our problems. I can be available to talk or meet with them. Best Regards Navin ... More

Blinds are falling off everything in the house is cheap shower starting to fall apart came to fix the door got ruined again cheap house for the price no dining room some windows can’t open big disappointment

Very bad experience not recommended anyone

Do not use KHov as builders. They are absolutely terrible. From the sales agents not knowing what they are doing or selling to the “construction managers” being unresponsive to receiving an INCOMPLETE home!! It’s been 3 months since we closed and we still have an outstanding list of items that are not completed including missing shower doors!! Do not use, do your research go with a more reputable company. This one needs to be shut down.

I was presented with the wrong community contract. I was told that I would be charged fees in addition to earnest money deposit if I backed out of the deal. I closed in September 2022 and at this time (January 5, 2023) I still don’t have two mirrors.

never again I will purchase with this builder

From the buying to moving in process, the "dream" that is sold is opposite of the reality. The realtors are fantastic, but their hands are tied because they are slave to construction. The construction managers are great, but they tell you what you want to hear, and are slave to the trades. The quality and workmanship that is sold, based on the model, is opposite of what the final product of the home actually is. For a $500,000+ home, the quality and workmanship is near half. And, the time frame given for move-in is grossly underestimated. Since moving in, less than 3 months ago, I have had a massive plumbing leak that will, when said and done, have taken close to two months to resolve, my heat has stopped working, my brand-new dishwasher broke, 4 doorhandles have fallen off, and the trim/paint in the house is still appallingly below acceptable level. This is not a dream home and the top end of my budget, but a money pit that has hogged up my mental, physical, and emotional health. Am I being overly dramatic? Ask anyone else in my neighborhood!!!! You will hear the same nightmare over and over again!!! ... More