K. Hovnanian® Homes Reviews

I didn't expect this horrible quality and HOA is too high without proper roads and amenities. Too much dust and no insulation from new construction

We bought house in tanager community and quality of fixtures and construction is below grade and options available are pretty bad and one of the sales rep did not have clue with options and other rep Sylvia and Construction manager Tom were very good and helpful.

I would look elsewhere before purchasing a Khovnanian home just head the warning, you will end up being disappointed.. this is not my first build either. Good luck

The warranty staff (other than ADAM) is annoying and has a habit of obliging for a smallest thing that they would do that's covered under warranty.

From the front office starting the process, nor us or our realtor could ever get Jessica to respond on a timely manner whether they were time sensitive questions or not. When she should reply finally, if it was something where she was going to send us documents we would request the file would either be corrupt or it would be weeks till we got it and we wouldn’t hear from her in between. Alan was the only saving grace. He was extremely professional and respectful to me, my wife, and our realtor. Although we did reach out around the one month mark of moving in for him and the contractors to come back out and fix some things that were found post move in and he said he would come the same day if not the next day and he never showed up. ... More

Sales teams makes a lot of promises, then end up backing out of those promises. The folks they partner with are not great. Got solar and 5 months later still not connected. KHov finance missed insurance payments which were included in mortgage so a mess to clean up. Things not completely finished in the house. They keep telling you have 1 year warranty so just let them know but not all that easy to communicate and work with them.

Run away as far as you can from any KHov built home. They rush to build their homes and when you call them on the short cuts, they gaslight you until you've signed on the dotted line.

K Hovnanian was by far the worst experience we have ever had. From our lot being sold out from under us, to mold twice before completion and a delayed closing of 7 weeks, to the absolute worst craftsmanship we have ever seen. The salesman was phony and they went through 4 construction managers in less than 6 months. All our neighbors have had the same craftsmanship complaints as well. If I could go back, I would have never bought from them.

I don't understand how K. Hov managed to build such a terrible house. I have the serious issues that should never come up in a brand new 1M home. Everything is falling apart. The lights flicker.. the shower body is cracked. Exterior bricks are falling off. Subfloors creek terribly. Dryer makes a terrible noise. Cracks are appearing all over the house. All my neighbors have the same feeling as we all feel like KHov really scammed us. I really hope KHov manages to address these issues in a professional manner as I’m considering hiring a home inspector and filing a lawsuit.

There is a lot of improvements this company needs to work on.

Full disclosure: my wife and I have extensive experience in buying and building houses. We have a complete and thorough understanding of the entire home buying/building process. With that being said, we will never use this builder ever again. With the exception of our sales associate (who was the third one we encountered, and she was phenomenal), there is not a single facet of the process that we are happy with. I cannot convey my true feelings for this company and it's employees for fear that they would have grounds to sue me for slander, so I am forced to continuously mutter the mantra of "I will never use this builder ever again." And I won't. Ever. ... More

My experience was terrible and continues to be. There are so many flaws in my home. Some issues were addressed. Not all of my floors are even, I'm still waiting on my front door to be fixed. My kitchen cabinet has flaws. Still waiting on replacement. Hallway door to utility closet, our bedroom closet door has issues, mud inside plug sleeve can not hide tv wire Behind refrigerator is left over electrical tape and dry wall pieces, inside, kitchen cabinets there is sawdust, toilet seat is not set in guest bathroom going into all bedrooms Re upside down. Outlets covered with dry wall mud. The Windows are filthy. The floors were filthy Cracks throughout the garage floor, crack in drive way. Our neighbors watched a big concert truck went through caution tape pulled into driveway when the driveway wasn't a week old and truck cracked the driveway. There is still more issues that needed to be addressed, too many more to mentio z Being that my home is a new Build I feel it was sold as an as is home. This unacceptable. We're still waiting on repairs. My next step is to contact the BBC... And anyone else who will listen to us. Buyer beware especially when you pay cash. I want to be compensated for the flaws in my home and the stress brought upon me. If I knew this was going to be like this. I would have never paid $399,999 in cash for this home They did a rush job knowing we were going to pay cash. I don't appreciate being placed on the back burner. While your Builders are building new homes else where!!! If we can't get all the issues addressed asap you leave me no choice but spread the truth to other home buyers of your builds. Then I'm contacting an attorney. Very disappointed in Palm Coast, Florida ... More

Terrible Experience with Salesman & Finance Manager

Cheap quality material, Not worth the price

We paid cash to buy this new home and there was no gas pipe before moving in. no one aware it and the builder just called us to move in. The manager just only wanted us to close the escrow right away, and he did not care about the house was not ready to move in at all. The kitchen was not finished, the windows were damaged, and there were many floors trip hazer, 14 windows sills were damaged, and we cannot even move any furniture into this house, we paid the windows covering and cannot be installed because the window vendor refused to do repair work for this house. we were asking for repair every day and the builder tried to intimidate us and even claimed that we refused to do any repairs. there were 20 roof tiles were broken; the pavers of the entry ways were uneven. and the builder said no inspector allowed before closing the escrow, after moving in no lawyer allowed for mediation. we are very regrated to buy this home, I was admitted to the ER due to this stress, why we had to repair this new home every day after moving in? No one from the builder can help us, and we cannot rent it because the builder refused to finish paint the wall and the doors. too many blue tapes of this house. no realtor is willing to rent it for us. What can we do? we cannot enjoy this new home, and we were very stress for repairing this defective home day by day and month by month. All of the room had a problem. We won't do any business with this builder anymore. ... More

I'm honestly not happy at all with my brand new home purchase. 3 months into the home having major electricity issues. Major leak from my kitchen and master bathroom. Have had issues from day one. And poor workmanship. Interior doors in the home are paper thin. Paying a premium price for the home and to get cheap materials is nor a good feeling to have.

Do NOT close until everything is perfect. They are unresponsive and ignore you after you close. My a/ c is broken My cabinet is chipped Holes in interior doors Outside stucco missing Wrong grout Uneven tile We have been in our new home for 3 months so far NOTHING has been fixed. Garage floor is leaking because it is tilted and we are getting water in the garage. Front door warped, does not close properly. Interior doors warped. Again, do not close until your home is perfect. We came for our final inspection and they had not even cleaned our home! Kept asking us to close and promised that “ we got you”. Yeah they “got us” ... More

I am not receiving any mail from USPS. I have to forward my mail to another relatives residence because I am not able to receive my mail at my new home. I’ve never had this experience before. I am at the post office 1-2 times a week picking up my mail and getting yelled at by the post office for putting down 119 Old Irondale Rd as my address because that is the only chance I have in receiving my mail. The builder is ignoring this issue and not making it priority. I am paying bills late because I am not receiving my mail. The post office is secretly delivering mail to certain homes in my community. I am being told they are not allowed to deliver mail because we live in a construction zone and there’s a liability. Another person at the post office is saying they don’t have the key to the mailboxes. This is absolutely ridiculous and very frustrating! ... More

Very disappointed with the quality of the workmanship as well as the quality of the products being used in the construction. Right now, I have a major issue with 2 bathroom tubs that pop and crack everytime you step in them and the issue still hasn't been resolved going on 2 months now. Very disappointing. Would not recommend this builder to anyone.

Had a horrible experience With k hovanian Mortgage team. They were too many people that we were dealing with and sending paperwork to without any timely response. Very poor communication from their end.

I closed on my house 12/12/23. I told KHOV building rep 12/16/23 about a serious drainage problem in my yard. Once he saw the amount of standing water he told me he would send the grounds people that week he said the grade was bad. They never came. I put in a service ticket with KHOV. They sent the building reps superior out. He came out and said he would return with Owner of thier Landscaping company to look at it. A total conflict of interest but what could I do? They were a no show for the next three appointment. After telling him I needed a firm appointment and could not afford to wait another day at home he gave me the appt. They showed up with the superior and his superior, who told me he knew nothing about drainage. They blamed it on my fence and said Fence Company had to fix it. The owner of the Fence company came and clearly saw that the grade of the lawn was so wrong plus my yard was not draining. The Fence Co owner wrote a long detailed letter with photos for verification. They did nothing. When I contacted them again the said that they were told the issue had been resolved. After many, many efforts the head of homeowners Services scheduled 2 more appointentments to look at the yard which were rescheduled. When he and Landscaping company came out he said again it was the fence. Out of desperation I contacted the City for help. They sent out one of their drainage experts. He confirmed the drainage system wanted working and I was one of many with same problem. They contacted KHOV and next day the head of homeowners came back and told me that the company knew there was an issue with the drainage on my whole street. He said the Vice president of Home owners services was going to fix the Bur Issue and install enough drains to fix problem. I really don't know if this will be repaired. I haven't received any emails or correspondence confirming the company will fix this. This is a horrible company that just wants to finish Lakes at New Riverside so they can move on to the next 4 phased of their housing developments along New Riverside. ... More

I am not at all happy with quality of the home and materials that were used for construction when compared with other builders.

Moved in November 7, 2023. We could write a book about KHOV @ Crossing in Dunellen. Salesperson NEVER told us about the PILOT program thus we loose NJ Senior Tax discount and NJ Anchor program… a major financial hit. Salesperson NEVER told is the 2 BR Units were Handicap Adaptable… strange since there is NO first floor Bedroom and 16 steps to the 2 Bedrooms. Result if this lie: not undersink cabinet due to wheelchair access; a dishwasher that does not have a drying cycle; a first floor shower that cannot have a glass door to permit wheelchair access. Construction that is so bad that in a bit over 2 months all seams are open.. Don’t tell me settling! Wrong chalking was used…. happy to offer photo proof. Appliances and various home fixtures are the bottom of the bottom… dishwasher was not even anchored … first time we opened it the unit completely pulled out from under the counter ….lies - deceitful - A HABITAT FOR HUMANITY HOME IS A BETTER BUILD! Numerous calls to management to no avail…. if any consumer advocate want to take this on we are more than willing! ... More

The worst experience I've ever had involved a dishonest salesperson, lack of transparency, limited upgrade options, and a terrible experience with the Khov mortgage lender. The home quality falls below the standards and I feel it’s waste of money. Lack of customer care. I understand the real estate market was in boom, however it doesn’t justify losing all hard-earned money. Only one good person I could think of is Justin.

Very poor quality from builders to salespeople. I would not recommend or buy again from them