K. Hovnanian® Homes Reviews in Baltimore, MD

I was little shocked that there was no independent QA (Qaulity Assurance) process for the finishing work of the build. There were many small details poorly finished (dry-wall spakle sanded poorly), not painted properly (could see through the paint) and some damaged materials that were not replaced. The builder is not very responsive to issues after closing.

Kim and Ethan are Amazing!! They made this process as stress free as possible!! We are very satisfied and recommend Khov to everyone!!

This was our first plunge into a new construction home purchase, and so I was a bit apprehensive early on. As the process moved along, however, my mind went to ease. There were definitely a few issues that popped up over the course of development/construction, but they were addressed promptly. I am mostly satisfied with the quality of materials used, but I believe there is room for improvement with the quality of trades work, particularly carpentry and plumbing. All things considered, I am pleased with the home, and the overall process from groundbreaking to closing was handled professionally. ... More

The only issues I have are small. The laminate flooring scratches VERY easily, the pre-installed LED lights are terribly bright, and the back porch seems like it could have been made 18-20 inches wider without any issues (I have the sunroom bump-out option). Besides those I don't really have any complaints. Deb and Joe are professional and easy to get along with.

Joe and James have been amazing and made the home buying experience great. They both kept me in the loop during the home building process and we’re extremely responsive to all of my inquiries. Job well done!

The model home isn’t what you will get if you get what the model have for your home. We bought pretty much what the model home had and sure enough there are little things they didn’t add because it was just part of the model only. Something simple such as the cabinet crown molding off the kitchen (drop zone area) isn’t part of the price paid for- plus we upgraded the cabinets! There reply was the designers added that. Same goes with the master bath room walk in shower with the seat. The model home had the glass where the seating area in the shower. But when they build our bathroom- it’s not part of it- it’s part of the design for the model home. Really? It’s a misleading. The window added in the basement wasn’t included but it was an oops so they left the window there on the model but not for the new build homes. For our walk through I found blue tape and I asked about them. Reply back saying oh those are the stuff that needs to be looked at again and will fix. Well, when we moved into the house- I found at least 4 tapes that was still there which wasn’t taken care of. Yes we did a walk thru but these blue tapes were behind something that we wouldn’t be able to see unless open. One of them, it was so sharp I got cut on. It was a nail sticking out under the pantry from putting the cabinets together my husband said. The agent isn’t knowledgeable about what or how the house was going to sit until we meet up with the person building the home- this is when we already put a deposit down. The builder told us how our house was going to sit on the property we selected after went through the designer studio to pick out all our stuff for the house. We were unhappy and argue about this and nothing was done. Even with that agent told us a few things that would be included but end up having to pay more during the design studio. It’s upsetting to know when we walked in and asked the questions to know for sure what we will have to pay end up to be more than what being told. Overall experience with the agent would be one star and the building overall would be 4 stars because of how we end up meeting the builder after the designing studio was to late to change our lot at that time. Plus our deposit was already handed to them. Since this is a quick turn over few months to build. It’s not so great since the dry wall and the frame of walls are uneven. My husband put crown molding and added the blind for the room. It’s so uneven and large gaps. The blind is slanted and the blinds are put up correctly- the window was not properly level off. The walls were uneven but in waves. This is sad- what else we will find as we paint and add to put more value for the house. Overall experience with khov homes would be 2 out of 5 stars. ... More

From the first day I looked at this community, Jack gave me all the information that I needed about the houses that were being built as well as the community. My project manager Ethan, did a great job with the construction on my new home. Ethan also gave me my walk though and I was pleased on his presentation. Overall I was satisfied with the presentation that Jack made and Ethan construction of my home. Outstanding Job!!!

This is the first townhome My family and I have been in that feels more like you’re in a single family home. My family and I love our home. The space of our home is huge! Great for when we start to have family gatherings.

Debbie, our Sales Consultant was awesome. She was very responsive and answered all of our questions. She was with us at every step of our home buying process. Top notch customer service!

Quality, friendly, professional and most important they're ornest. Thank you Khovanian team.

Overall my family and I love our new home with KHovnanian Enclave at Waugh Chapel. It’s spacious design and price for the location have made it and ideal place to raise a family. The KHovnanian team have made this and awesome experience.

Love our new home!

Very attentive and does a good job

The homes are beautiful but there is not a great attention to detail. I don’t think buying a home should feel like is you v them but that was the overall feeling I had. Very limited knowledge of the builders contract on the sales side and sloppy craftsmanship inside. It feels as if there is very limited quality control on both ends.

Sales rep was fantastic. Job foreman was very knowledgeable overall. Dealing with Kham in Florida was both exasperating and exhausting. We are retired with more than enough funds available, however, the loan representative often did not return our calls. Up until the day before settlement we were still asked to send more documentation. After living in our new home for a month we are seeing alot of finished work on walls and trim wasn't the quality of work we expected for the amount of money we paid for our home. We would not recommend Khov homes.

We love our house. Very comfortable and spacious. Tyler was very friendly, professional and informative.

Nice house

Great Experience from start to finish!

Actually, I was going to send few lines to the builder through the sales agent about my home buying experience and final choice. However, this rating has summarized it all. The materials used in the building, as well as the appliances and fixtures are of very good quality. The space was maximally used to advantage! The company's representatives that I met and dealt with are honest and painstaking in attending and listening to the client! The sales agent appears innovative and friendly. My first time of hearing about the builder and thanks to the family member who brought me to see the property. ... More

Home buying was simple and easy, and the price paid was valid for market price. The construction crew was great with performing touch ups, and bringing the painting crew back after move in. Salesman was good, and helpful. Mortgage company was terrible. They have 5 people doing almost the same job, and they would constantly call asking for the same information with no communication between each other. title company was great.

It was great working with the K Hov Team on building our new home. Kristen, Debbie and David did an excellent job through the sales process - they answered all of questions and were very great to work with. They made the process easy! Mike and Marty did a fantastic job on building the home! The craftsmanship was great - if we ran into any issues they were quick to addresses them. We love the new house - thank you for everything.

Quality assurance for the home during the construction process is overlooked, all the emphasis is on delivering the home as soon as possible.

I love my new KHov home! There is nothing that I do not like. The design, the neighborhood, the lawn and landscaping all look terrific. The KHov sales representative was excellent from start to finish in keeping me informed of progress on the house and any other matters that needed to be tended to before closing. KHov is very fortunate to have her as an employee. Also, the construction managers have been very attentive to my questions and kept everything on schedule. Again, excellent employees. All other KHov employees, as well as the design center representative were excellent to deal with. Thank you for building such a beautiful home for me. ... More

I love our new home. It exceeds our expectation in everyway.

The sales team was outstanding to work with. If you use them as a lender, sometimes their are issues with communication with loan officers during the different stages of the loan process especially during the end of the company fiscal year (October). Overall, good experience.