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K. Hovnanian® Homes Reviews in Savannah, GA

What Savannah Homeowners Have to Say About K. Hovnanian® Homes.

Read all 40 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Savannah area. Savannah homeowners have rated K. Hovnanian® Homes an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

K. Hovnanian® Homes

has 3.6 out of 5 stars in Savannah Area

40 Reviews in Savannah Area

Ratings by Category

Overall 3.6

Quality 3.5

Trustworthiness 3.7

Responsiveness 3.6

K. Hovnanian® Homes in Savannah Area

View Homes

Customer Reviews

Unprofessionalism and Deceptive Sales

  • Paul R.
  • Verified Homebuyer
  • November 01, 2021
  • Richmond Hill, GA

The model home had features that were not available/included in home purchase. (Bait and Switch) The interim construction manager (William S.) was uncommunicative, took no responsibility for issues, responded late or never to numerous attempts to highlight issues. We toured the home the day prior to closing and found appliances not installed, flooring incomplete (and out of stock), painting/grouting incomplete, shower door missing, and house not cleaned. When we did the walkthru, painting and cleaning was still in progress, solution to flooring was a temporary install of mismatched flooring ...

K. Hovnanian® Homes responded:
Hi Paul - thank you for taking the time to provide feedback. We are sorry to hear that you are experiencing issues and have sent your comments to the appropriate local reps for review. Have a good day! khovnanianhomes

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Shoddy workmanship!

  • Kathleen M.
  • Verified Homebuyer
  • August 17, 2021
  • Richmond Hill, GA

Will, Robbie and Crystal were awesome throughout, but very sloppy work. Issues after close still have not been addressed a month after closing.

K. Hovnanian® Homes responded:
Hi Kathleen, thank you for taking time to provide feedback on your recent experience. We are sorry to hear that you are not happy with the workmanship in your new home. I am sending your comments to local team members for review. Have a good day! khovnanianhomes

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 2

Construction manager

  • Donald R.
  • Verified Homebuyer
  • April 27, 2021
  • Richmond Hill, GA

Will was great to work with and always responded to our problems in a timely manner. He made the home building experience great.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Excellent

  • Anonymous
  • Verified Homebuyer
  • March 16, 2021
  • Richmond Hill, GA

K Hovnanian Home is the best! We had such a great experience buying home in Richmond Hill, GA. Entire staff we have met was all friendly and professional, very happy with purchase!

K. Hovnanian® Homes responded:
Great to hear, enjoy your new home! khovnanianhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great communication

  • Christian B.
  • Verified Homebuyer
  • March 02, 2021
  • Richmond Hill, GA

We had great communication with the entire staff throughout the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - Lesa and Will were great to work with!

  • Shelli T.
  • Verified Homebuyer
  • February 23, 2021
  • Richmond Hill, GA

Lesa and Will were great to work with!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Overall great experience.

  • Christopher W.
  • Verified Homebuyer
  • October 28, 2020
  • Richmond Hill, GA

It's was streamlined, easy, fast and we'll done. Building our home was the best decision we ever made and K. Hov. made it easy. We love our home and everyone was really great to work with. From the local builder who is absolutely great to the finance people working on our loan everyone was very friendly and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

K. Hovnanian® Homes - We love our new home!

  • TABATHA D.
  • Verified Homebuyer
  • October 22, 2020
  • Richmond Hill, GA

We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

2nd Home for us, and we really like it!

  • Robert H.
  • Verified Homebuyer
  • August 12, 2020
  • Richmond Hill, GA

Great people to deal with. Very responsive to issues. Excellent service, and nice quality build.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Amazing experience

  • Bryan Z.
  • Verified Homebuyer
  • June 22, 2020
  • Richmond Hill, GA

Mr. Crowder and Ms. Newcomb have made this experience a wonderful experience for my family and I! They were always there with one phone call, text, or email away! They are more than understanding and always willing to help. They go above and beyond what is expected, even offering to watch over our home until we were able to move into it! Just for the experience alone, I would recommend K Hovnanian to anyone!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Super satisfied

  • Monica J.
  • Verified Homebuyer
  • May 12, 2020
  • Richmond Hill, GA

Our sales person Laura was very thorough and made wonderful suggestions for important improvements we would not have thought of and our builder Will is very attentive to detail and quick to resolve the few small issues that may come up

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

A good experience

  • Patricia P.
  • Verified Homebuyer
  • March 10, 2020
  • Richmond Hill, GA

Our salesperson Laura, was very good in giving an overview of the community and showing us lots that corresponded to our needs. She was always just a call away. Very responsive. Will, our construction manager, is very friendly and wants to make sure we are happy. We received a call weekly to keep us informed of the progress as our home was built If there was a need of a repair, he was on it. The mortgage process was easy and very organized

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Nice homes

  • Bradley P.
  • Verified Homebuyer
  • January 24, 2020
  • Richmond Hill, GA

Builder was very helpful and responsive. Need to get option prices up front during the sales process.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

great home builder

  • Justin G.
  • Verified Homebuyer
  • October 22, 2019
  • Richmond Hill, GA

there were some little things that came after we moved in. some imperfection here and there. otherwise love it. Will was a great deal of help. always given us updates on the progress of our home. in the beginning there were some misleading information on what was included in the 50% off on upgrades so it put us somewhat over our budget. We didn't want as high of a payment. So if we would have known that the upgrades didn't include the structure we would have add as much. plus in the package before we went to the design part took the 50% off right away. this was explained to us. So we were ...

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - Will and Laura were great

  • Steven C.
  • Verified Homebuyer
  • October 03, 2019
  • Richmond Hill, GA

Will and Laura were great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5