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Highland Homes Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Highland Homes.

Read all 1382 verified reviews from homeowners that built a new home with Highland Homes in the Dallas area. Dallas homeowners have rated Highland Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.5 out of 5 stars in Dallas Area

1382 Reviews in Dallas Area

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Responsiveness 4.4

Highland Homes in Dallas Area

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Customer Reviews

Great experience!!

  • David M.
  • Verified Homebuyer
  • December 13, 2018
  • Argyle, TX

Everyone was great - from the sales staff to the builder supervisor all the way through to warranty issues!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes does it right

  • Mark M.
  • Verified Homebuyer
  • December 11, 2018
  • Oak Point, TX

We had looked in the Wildridge community for quite some time - at all the builders. We had decided to go with one of the other builders until we just happened to go back to Highland and learned of a new floor plan we had not seen. Not only was the floor plan perfect for our needs but further looks at the build quality showed us it was a touch better than what we had been looking at. All in all we are well pleased with the build out, time frame, communication, desire to please and get it right and have been in for a couple of months now. Sure there are a few things that needed attention but we ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Excellent!

  • David L.
  • Verified Homebuyer
  • December 06, 2018
  • Celina, TX

Be sure to ask plenty of questions. Highland staff are very helpful and approachable. There are no dumb questions!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Craftsmanship

  • Charles B.
  • Verified Homebuyer
  • December 06, 2018
  • Aubrey, TX

Concrete and brick work is very sloppy. Not what you would expect for a new home. Also a few issues inside like widows not being square.

Highland Homes responded:
Hi ...

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Great Home Buying Experience

  • David F.
  • Verified Homebuyer
  • December 02, 2018
  • Lantana, TX

Overall buying our Highland Home was a positive experience. There were several issues during the building but that happens to every home builder. Melissa our construction manager was very attentive and took care of each issue quickly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic quality with stellar service

  • Kevin K.
  • Verified Homebuyer
  • November 29, 2018
  • Prosper, TX

Highland is a cut above the rest, something immediately recognized upon entering their homes. Service is top notch led by responsive and professional representation

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy with our new home!

  • Mark F.
  • Verified Homebuyer
  • November 28, 2018
  • The Colony, TX

Highland has been very responsive to our needs. We have been a little disappointed in some workmanship issues although Highland has responded to all of our requests and fixed everything we have asked to be fixed. This is the first time we have built a new home so it is possible our expectations were too high.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5