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- Highland Homes
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- Dallas, TX
Highland Homes Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Highland Homes.
Read all 1382 verified reviews from homeowners that built a new home with Highland Homes in the Dallas area. Dallas homeowners have rated Highland Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Highland Homes in Dallas Area
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Customer Reviews
Great experience!
- Tim S.
- Verified Homebuyer
- April 16, 2019
- Aubrey, TX
The home building process is not a perfect process. Home buyers have to have patience over 7-8 months but it will all come together and look like the model when it is done.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highland Homes - Would not have bought this house, had it not been for Bryn!
- Troy C.
- Verified Homebuyer
- April 16, 2019
- Roanoke, TX
Would not have bought this house, had it not been for Bryn!! The way she treated us was incredible!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Beautiful, but some issues
- Anonymous
- Verified Homebuyer
- April 16, 2019
- Aubrey, TX
The house is beautiful and many of the small issues have been fixed or can be fixed. It seemed that some of the trades that were hired were not as attentive to their work as I'm sure Highland would have liked. For example, take a look at any fence in the neighborhood and the way the nails were put in (no attempt at a straight line). The issues brought up in home inspection and walk-through could have been avoided had more attention been paid during construction.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
very happy so far
- Camille M.
- Verified Homebuyer
- April 14, 2019
- Aubrey, TX
make sure you are happy with the construction manager as they are instrumental in the building process.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Simply the best
- Jeff N.
- Verified Homebuyer
- April 13, 2019
- Aubrey, TX
Positive experience from beginning to end.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
5 Star Homebuying Experience!
- Karen H.
- Verified Homebuyer
- April 12, 2019
- Aubrey, TX
From the 11-foot ceilings throughout, to the large kitchen island and expansive windows, we fell in love with Highland Homes at Sandbrock Ranch. Everyone involved with the process was knowledgable, honest and helpful. A special shout-out to Will, our sales counselor - he is amazing!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Chesterfield plan
- Sherry G.
- Verified Homebuyer
- April 11, 2019
- Forney, TX
Highland built our home to accommodate our unique needs of our family members. Bathrooms and doors handicap accessible for wheelchairs. It is so much easier to get around the house in my powerchair because of the wide hallways and doors. I love the walk-in showers. The construction management team and contractors did a great job building the home. I was extremely impressed with the stone workmanship. The Chesterfield is a very spacious floor plan if you need the room, but not the stairs. The sales team, Chad and Sue assisted us all the way from beginning until closing.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highland Homes - Great house and love the community
- Duane T.
- Verified Homebuyer
- April 09, 2019
- Aubrey, TX
Great house and love the community
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Beautiful new home
- Anonymous
- Verified Homebuyer
- April 09, 2019
- Aubrey, TX
We began the building process last July. Our builder met with us and communicated with us throughout the building process. Our home is beautiful and we are happy to be all moved in!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Promises not met
- Douglas N.
- Verified Homebuyer
- April 09, 2019
- Anna, TX
Address all issues before close
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 2
Trustworthy and Quick Response
- James A.
- Verified Homebuyer
- April 09, 2019
- Celina, TX
Highland has been quick to respond to all my communication and address any questions I have had. I am impressed with their commitment to the customer even after the buying process has concluded. I feel like they truly value their customers.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highland Homes Delivers!
- Rodney C.
- Verified Homebuyer
- April 09, 2019
- Argyle, TX
We are so proud of our new home! The workmanship and attention to detail sets Highland apart from the other builders in our area. All of the builders in our neighborhood are held to a very high standard and deliver beautiful homes, but Highland's energy efficiency, construction quality and top-notch finishes make them the one to choose in for Harvest.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highland did a great job!
- Gregory H.
- Verified Homebuyer
- April 09, 2019
- Wylie, TX
No issues with purchase. Love the new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Dream builders
- Mark B.
- Verified Homebuyer
- April 09, 2019
- Roanoke, TX
It was a dream working with Highland everything was easy explained very well and we have our dream home out of it
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highland Homes - Purchasing a home with Highland was a very smooth, stress free
- Lashonda B.
- Verified Homebuyer
- April 09, 2019
- Melissa, TX
Purchasing a home with Highland was a very smooth, stress free process. Caren over at Liberty had great customer service. I researched several builders but I couldn't be happier with the choice I made. I love my Highland home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
Highland Homes - I am very happy with my decision to build a new home with Highlands
- Judy S.
- Verified Homebuyer
- March 30, 2019
- Aubrey, TX
I am very happy with my decision to build a new home with Highlands in Sand Brock. I had looked at many places but this was the first time I found a place that has good builders in my price range. And I love feeling like I'm living in the country. and I really love having the cows and horses on the property I've only had a couple small issues and Andrew was on them instantly!!! If you want a well built home with caring people and beauty this is it.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Very happy with our Highland Home!
- Roger B.
- Verified Homebuyer
- March 29, 2019
- Aubrey, TX
We could not be more pleased that we selected Highland Homes for our new residence in the Dallas area. From our first step into the model home/sales office it was nothing but friendliness, helpfulness and professionalism (Margaret Anne + Ashley). Buying from out of state, it was a bit difficult in making selections but the designer (Ashley) and everyone else was always very accommodating. All along the construction process, we were kept up to date and most surprising when they proposed a closing date....that was the date we closed! It has been a pleasure to work with Daniel on everything ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Very Professional and Trustworthy
- Justin J.
- Verified Homebuyer
- March 27, 2019
- Frisco, TX
Very professional in how they handle everything, from communication to quality of the home. Highland all around was easy to work with and honest with everything upfront and throughout closing.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Wonderful
- Sandra B.
- Verified Homebuyer
- March 27, 2019
- Celina, TX
The building process was smooth and timely. My sales consultant Lisa and contractor Matt were fantastic! Highly recommend. My only complaint is the quality of cabinets and no choices for upgrades on some things I would have preferred. That’s the only reason for 4 stars instead of 5 for quality of materials, workmanship was 5 stars. But that said, I am very pleased with my new home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Solid experience
- Joseph W.
- Verified Homebuyer
- March 22, 2019
- Aubrey, TX
Builder continues to support long after closing. Great experience overall. Front office team was very good as well!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Very pleased
- Stanley M.
- Verified Homebuyer
- March 22, 2019
- Aubrey, TX
I feel that Highland is the best builder my wife and I have ever worked with. They are A+ in our opinion.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
staff very responsive, superintendents WAYNE Woodward was very helpful in all aspects of the construction
- Augusto G.
- Verified Homebuyer
- March 21, 2019
- Prosper, TX
Cannot say anything bad , they where great from start to finish. they cannot control the weather , if they did, I would call them God (not really ) no wonder they are 7 years in a row best builders. Gus
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Wonderful Buying Experience From Start to Finish
- Anonymous
- Verified Homebuyer
- March 21, 2019
- Roanoke, TX
I cannot say enough great things about the Fairway Ranch Construction and Sales Teams. Both teams were great at communicating with us throughout the entire build process, and they made it evident that our needs and concerns were of the highest priority. This made for a fantastic experience, as a whole. We couldn't be happier with our home and the community we chose to build in. We will definitely be recommending Highland to anyone looking to build a new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highland Homes - Our representative was Craig.
- John G.
- Verified Homebuyer
- March 21, 2019
- Forney, TX
Our representative was Craig. He was excellent to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Product
- Johnnie M.
- Verified Homebuyer
- March 21, 2019
- Prosper, TX
Highland went above expectations in meeting our needs in buying a new home. We requested knob and handle changes and crown molding additions. Walk through PRIOR to close was most extensive we have had in buying a new home. Great price, product, and features. Sales team was a pleasure to work with. Highly recommend.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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