Highland Homes Reviews in Dallas, TX

Smooth process, love everything about our new Highland Home. Couldn't be happier!

We have encountered numerous issues ranging from cosmetic to a leaking roof. On the bright side Highland has been quick to respond. But it has been disappointing that a new home can come with so many problems.

Excellent staff. We love our home.

The sales office was unreliable--missed scheduled appointments, never in the office. Every change order had to be revised multiple times because it was so wrong, math was off, double charges, and lack of attention to details.

House Orientation to be better and to show all homes is advisable

The whole experience was handled easily and professionally. The warranty issues have been minor and handled quickly once I submitted them online. Good company to business with and would recommend them to anyone looking to buy a new home.

We are very satisfied with our new home. Our builder was really good.

HighlandHomes gave many options and flexibility to us in our selections to personalize our home!

Very pleasant experience. Loved working with Anna and Victor. We love our home.

Great Quality and an Overall Great Experience! The entire Highland Home team did and does an amazing job on their homes and for their customers!

We are very happy with our Highland Home. Their entire staff has been great to work with.

We love our Highland Home! Highly recommend. Excellent work and customer service.

We have a Highland and convinced my parents buy a Highland. Wonderful responsive service. Issues were rectified in a timely manner. Next I would like to setup to Highland's higher end Huntington homes.

We had a few issue due to poor workmanship on contractors or possibly unknowing mistakes but overall anything that was broken was fixed quickly and completely by Justin. Our builder manager was great and always there for us.

We've been our new Highland Home for nearly 2 months. The process began with Lesli (sales consultant for HH) assisting in the navigation of our new build. During the build the construction process our Construction Manger, Brian was extremely responsive and continues to be so after we've occupied our new home. The HH warranty system is easy to use and provides a critical assurance factor to our purchase. We've already recommended Highland Homes to several of our friends.

We love our home and were overall pleased with the process. The only complaint we had was that the little things were sloppy. We have white tile in our master that we have paint, caulk, and glue on. They laid the tile early in construction and did not protect it. We keep finding little finishing things like spots that aren't painted, thing that should have been painting that were simply rubbed with calk to cover instead, sloppy paint and drawers that don't run properly. Other than the little things our home is perfect.

Highland has worked with us to develop a plan to correct the issues we had. They have not given us a problem with any of the parts of the build that we were dissatisfied with; in fact on many levels of their organization they have proved that they cared. Once we were able to make a schedule that worked for both of us they worked quickly and on time to deliver with minimal long term disruption to our home. We are satisfied with the outcome.

Highland was a great company to work with. Our Salesman Will was amazing and Kelsie went out of her way to address all of our questions very quickly. Alex did a great job overseeing the building of the house and ensured that everything was just as expected.

this is our second time to buy a Highland Home. We are pleased with the quality and would buy from them again!

This was our first home purchase and we couldn't be happier.

Highland Homes made purchasing our first home a dream come true! We had no problems and we were treated like family theoughout the entire process. We would recommend (and we do) Highland Homes to anyone! We love our first home!

Anna, sales manager of Mustang Lakes was a pleasure to work with. She knows how to connect with the buyer at a personal level to understand the budget and provides amazing options to meet the need. Thanks to her patience, creativity and professionalism to make this experience amazing for us for years to come. Greg, construction manager was prompt, polite, educational, patient, responsive and amazing to work with to complete this project. His timely update, response and closing out actions were worry free for us to focus on our daily life. I do find highland base options do not measure up to the quality of the home they build. We ended up upgrading most of the things that challenged our budget and total price of the house. Thanks to Anna to be creative to help us navigate this within our budget. Thanks to Greg on creative spice rack as part of the cooking range. Worked out amazing. God bless them both. Thanks for giving us a beautiful house to grow old. ... More

Excellent service & follow up

I greatly appreciate everyone’s professionalism. My home purchase from highland homes was a pleasure

Local Highland Team are great. Local Subcontractors are Poor. Product and materials vary from good to poor. Processes need work.