Highland Homes Reviews in Dallas, TX

Highland homes is there every step up the way. Beginning to the end. Even after purchase the team checked in and any small issues discovered have been quickly resolved with a smile

The start on picking out home design center was great.The building of the house we had delays some out of buildings control but some was too.At the final walk through we found things that were marked but not completed after we closed and still for two mouths aren't.Miner stuff we were told to call directly to builders haven't been addressed.

We had a wonderful experience! From Ginger in the Sales office, to Kari at the design center and Alex our amazing builder every step was great! It is beautiful home, thank you!

Alicia, Reggie, and Lonnie are great! We are 100% happy-

Experience was great from start to finish

John and Debbie made our first home buying experience a breeze! Our house is beautiful down to the details.

Had a great home buying experience. We have bought other houses from Nationally so-called respectable builders, and have been very unsatisfied with the entire process. Would buy another Highland Home.

We purchased an inventory home from Highland Homes previously and loved it so much that we decided to build with them again in the new phase. The entire build experience was smooth and so enjoyable. Our Construction Manager, Garrett, was amazing! He helped us every step of the way and when things came up he was quick to find the perfect solution. The sales team was incredible and always went above and beyond. We could not be happier with our home and could not recommend Highland enough!

Ashley our sales manager and Jason our construction supervisor made the process extremely comfortable. They were easily accessible as well as attentive to any questions or concerns. They made the entire process smooth and less stressful. I highly recommend working with this Highland team.

Highland combined the best quality of home with the best customer service. Would definitely buy another, new or existing.

Beautiful home that is exceptional quality! This is my third Highland home and they are the best by far! I am realtor and see many homes but you can not find better!

Working with Todd Boydston at Highland Homes was a very enjoyable experience. Todd and the entire Highland team did a fantastic job from our first meeting to moving into our new home. I would highly recommend Highland Homes.

Sales & Construction teams both exhibit professionalism.

We closed on February 19th and STILL have issues waiting to be corrected. At first we were told materials had to be ordered and they were delayed. Now we are told no one will come out with the COVID scare. Not overly confident that my issues are going to be taken care of ever at this point.

I compared other builders in my area and I found Highland Homes to be a cut above the rest. I am truly enjoying my new home.

Not the same quality of workmanship of build like our last HH home built in 2008.

Sandbrock staff is awesome!!! Julie and josh so helpful

My wife and I purchased a Highland Home in the Heartland community, which ended up being the best decision we've ever made. The whole process was seemingly painless for such a life changing decision, we would highly recommend both Highland Homes and Heartland community. Consideration for buying: quility of products for purchase price(the amount of home for the price), the build quality, and the community itself.

This is our second Highland Home and we love it as much as the first home! Our first Highland home was in an amazing, family oriented neighborhood (20 years later people still want a home in the Trails) and Sandbrock Ranch, even in its beginning stage has quickly become a very warm, family & friend oriented subdivision! Highland doesn't just build houses, they create amazing communities that are full of heart and beauty. There is no phase when the staff is not communicating or open & transparent, that includes the purchase phase, construction phase, finance phase & finally the move- in phase. It's the complete package when you buy a Highland Home! The best part is, you get to stay as long as you want in this beautiful home, surrounding community & it comes complete with new friends! ... More

Wonderful people and amazing home. Everything was handled so professionally and so easily. They took care of everything.

Wife and I looked at nearly all the home builders in Melissa and McKinney area. Highland homes are a bit pricier than other home builder but you know the phrase: “you get what you pay for”. A few of my friends who just had their home built, were amazed how our house layout and the quality of materials.

This is my second Highland Home to build. Very pleased throughout the entire process. I definitely recommend building with this great company.

What we envisioned vs what occurred was extremely disappointing and VERY UPSETTING. Our regional manager Jeff did try to do damage control, but it was too late. I’d be happy to speak further with your CEO’s Rod/Jean Ann or your QA team.

I have worked with several builders over the years, and none of them come close to Highland Homes. Their staff from showing to contract to design center to building to closing to after-sale checkup are second to none! For the first time in my life, building a new home was a pleasurable experience. I could not recommend their build quality, staff professionalism, and "make it right" attitude any more than this.

The quality of the home stands out and when we get visitors they love the house.