Highland Homes Reviews in Dallas, TX

Best experience to date. The new home sales associate was second to none.

Very professional and great to work with!

Some of the products seem very cheap and or not done with care. For example door knobs, faucet, paint, driveway cement. Otherwise excellent.

Thank you Highland Homes!!!

The home buying process with Highland was overall a great process. Todd was very professional, knowledgable and responsive. He believed in the quality of Highland’s homes, and it showed. We couldn’t have asked for a better person to work with. Ian and Ashley were phenomenal. They are both very detailed oriented and are always on top of things. We are still amazed at how they handle so many houses without having anything fall through the cracks. The experience going through the builder’s lender was not good and needs to be improved. The design center process was not bad. There were times where the response times were slow, but we were pleased with the choices offered by Highland. We also found that Highland offered a quality choices within its standard options which helps for managing the cost of the home. ... More

The entire buying process was smooth. All Highland representatives were friendly, responsive and knowledgeable. My home was completed approximately one month ahead of schedule.

Thank you for the beautiful home. This was my second Highland purchase.

Highland has gone above and beyond! I am so impressed with their level of customer service and attention to detail! They were so helpful and were able to get us into a home that is perfect for us! We will be Highland people for life!

Building with Highland Homes was the best experience. Austin made the experience so pleasant and met all of my expectations. I couldn’t ask for anything more. Thank you for everything!

Home was clean when I moved in and ready for me to take over. The service from our PM was great however after we moved in several items came to light that needed attention. Our PM had the small items corrected in no time but the items left on the list have not been corrected such as our dishwasher issue with the hot water needed to clean the dishes etc. Hot water takes too long to get to the master shower and dishwasher so we have a lot of wasted water etc. You cannot foresee these underling issues before you close. After my investigation on this issue all of the highland homes have this issue in Liberty addition. I have called Rheem and explained the issue and found out that highland should have installed a recirculation pump to resolve this issue. My PM spoke with him boss and told him Highland has had this issue for the last ten years etc. S you can see where this is headed! ... More

Really enjoyed the process and responsiveness of the sales team and builder. The Lot is great and the floor plan is great. I was glad that the architect was able to change our plan to accommodate our needs. Thanks for another good purchase!

Great value but sacrificed quality in workmanship. After moving in there were little things that went wrong. Refrigerator was damaged upon delivery and still has an issue after being replaced. Pillars in the patio area holding up the roof has a gap which is perfect for insects/termites/pests to enter the home/attic. Garage cable that retracts when the opening the garage snapped. Countertop in master bath where it is caulked between the wall and countertop is cracking/peeling. Needs to be recaulked.

First time building a home and could not be more pleased. The staff at the model home were using to talk to and answered any questions or concerns we had.

This was an excellent experience from beginning to end, highland Went above and beyond in every effort, even when things got dicey at the end, I can’t see myself buying from or building with a different builder again

Ensure contracted workers are not souring Highlands name by their workmanship.

We had a great experience here in Devonshire. Jamie was amazing in the office and Blake was very thorough in his explanations about the different features of our home.

Highly recommended

Our sales consultant, Steve, was great to work with. He was knowledgeable, could articulate the value and was always looking to solve for "yes". Post sales, I thought the the execution on the end product is only as good as the trades that are hired. Quality of materials aside, I wasn't convinced that Highland had any competitive advantage in this regard.

My wife and I closed on our house in Mar 2020 and Edna and her team in Pecan Square were wonderful to work with. They were able to answer all of the questions we had in the process and able to get us the house built that we wanted with the features we needed. The construction manager Lonnie did a great job at keeping us updated weekly on our house's progress and in making changes when we needed them and following up even after closing. We plan on living in this house forever, but would definitely recommend this team to anyone looking to buy a new home. Beyond the team, the house we bought is amazing and so much more than we thought we could get with so much high quality in it. ... More

Highland was very responsive during the entire building process and more than once was already a head of any concerns that I had. No request was to big or small.

Professional staff who takes the time to ensure you understand the process. They took the time to make sure that was introduced to the builder and design team before construction began. They made the home buying experience pleasant and stress free.

The entire Highland Team is professional, caring, genuine and the list goes on... Highly recommend Highland Homes. The homes are such great quality with so many amenities included in the house.

Listen to advice of Judi, Russell and Zach. Honest and knowledgeable advice from all three!

Judy was a difference maker in me choosing Highland Homes and Sonoma Verde. Zach was great, and my builder Bob is top notch, still comes by to help with any issues I have period!! Highland homes is everything that they advertise, their construction specs are top notch, and the efficiency of the home is as good as advertised. I believe now they truly are the #1 rated builder in Texas and # 4 in the nation!!!!

We had looked at many houses while searching for a home; our realtor showed us several different new homes in our current area, and went over any advantages or disadvantages with each. Highland Homes representatives were very friendly and answered any and all questions we had. Once we had picked out the home we wanted, any issues we had (all were small issues) were dealt with very quickly and without question. We would not hesitate to purchase from them again in the future.